It was way to big . It was hard to find the reception or the restaurant

The pool was nice . The surrounding area was lovely

Stayed in March 2024

Breakfast could have had a bit more variation.

Nice location, very clean, friendly staff, good facilities.

Stayed in April 2024

Location and lovely hotel, friendly staff.

Stayed in April 2024

Sauna temp!!

Always a lovely stay, great breakfast, great staff and amazing facilities.

Stayed in March 2024

Few labels on foods, so if food intolerances you have to ask about everything despite information given to hotel at time of booking! No substitutes just eliminations ! No robes for the pool area unless a spa break booked!

In the right location rural, pool area was nice good sauna and steam rooms, pool was good

Stayed in April 2024

Long walk to rooms

Spa

Stayed in April 2024

If chefs are employed in the kitchen then frozen or oven cooked chips shouldn't be coming out of it,

Breakfast was really good quality with lots of choice, evening meals were of standard quality but top prices,

Stayed in April 2024

Breakfast was good . We enjoyed the spa too

Stayed in April 2024

The bathroom in our room was looking a little dated and the rest of our party 14 people said the same thing our mattress on the bed was noisy There was so many dirty /stained mugs in the breakfast room and seemed a lack of staff clearing and cleaning tables

Lovely quiet countryside location good pool and gym the staff were very friendly and polite The breakfast was good and the evening food in the restaurant

Stayed in April 2024

Restaurant meals were over priced for what was mediocre food.

Staff were really friendly, spa facilities were very good.

Stayed in April 2024

Douvet far too hot...too heavy. Needs be lighter.

Very comfotable bed

Stayed in April 2024

Not sure there was anything!

Plenty of choice for breakfast, cereals, fruit, pastries and cooked items. We also had dinner in the bar where staff were friendly and attentive. Location is great and handy for Winchester, but also set in lovely grounds that feels a little off the beaten track

Stayed in April 2024

Long corridors to get to the room

In the countryside Room comfortable and quiet

Stayed in April 2024

No glasses in the room, room service wasn’t available, lacking in good selection of toiletries

Good breakfast, good spa facilities, nice pool

Stayed in April 2024

very nice

very nice

Stayed in March 2024

The gluten free options werent great - I was served a plain salmon sandwich with no accompaniment - not even a salad, so it wasn't very appealing or filling,and there werent a lot of other options for a light snack.

spa facilities and the fact they allow dogs to stay.

Stayed in March 2024

We booked an afternoon tea for our 40th and we feel it wasn't value for money as limited items that we felt were not freshly done, as they were cold so had been in a fridge. We were put in a corner of a bar area with no outlook and this was probably due to the area they normally used being set up for another event, as we noticed that someone had earlier been put in this area for an afternoon tea which had a much better outlook out on to the grounds which would have been nice to have also been able to use this space for our tea as well. plus no real service form staff we had to go find someone in the bar to refresh our drinks rather than someone checking on us.

Staff were very nice and helpful

Stayed in April 2024

We arrived at 2:50pm (check in is 3pm) told we could wait in the bar - absolutely fine but upon arriving at our room at 3:10 it was still being cleaned. We had to lurk in the hallway until 3:25pm and when we did eventually get in there was razor hair in the shower on the shelf and the walls, I think it was a rush clean to let us in. Beds are very comfortable and the room apart from the bathroom did seem clean enough. There are no USB points or plugs next to one side of the bed which was strange but not a major inconvenience. We also only had one bath towel provided, so we had to find someone to request a second towel. On the day of check out (check out time is 11am) we came back from the pool at 10:40am to change and leave and the cleaner was waiting at our door. Uncomfortable, especially as we felt really, we were owed the 25 mins we lost on arrival anyway.. but we rushed to change and pack and we vacated at 11am. We had a lovely meal in the restaurant but was sad to hear the hotel was completely out of Prosecco so couldn’t have that. A large hotel should probably not run out of the most basic of drinks but had a lovely cocktail to make up for it although it was double the price of the prosecco and wasn’t the first choice. Checking out at the front desk the two staff continued to chat amongst themselves whilst taking the card from our hand, didn’t acknowledge us - would’ve let them know this feedback if they had asked how our stay was.

The food quality is absolutely excellent at Norton Park, if it was open as a restaurant we would visit again and again, cannot fault the menu, the food is incredible and staff in the restaurant really friendly and attentive. The pool area is a little dated but mostly clean and comfortable. The hot beds are fantastic! Our favourite place to relax when using the pool area. Last time we stayed, we had robes in our wardrobe on arrival but this time we didn’t have anything, we asked at the spa and were told only guests paying for treatments can have a robe. Strange as wasn’t the case last time we stayed bit of a disappointment.

Stayed in April 2024

We stayed in the manor house and absolutely loved it. Enjoyed the countryside location and the spa facilities. Definitely will be visiting again.

Stayed in April 2024

great staff ... wonderful pool and sauna .. incredible grounds

Stayed in April 2024

Limited options for gluten free - sausages were vegan & not nice. Also, bread was not good either.

Lovely pool, sauna & steam room. Friendly staff, nice room.

Stayed in April 2024

With room service, you had to get your order from the bar, not a massive issue but not ideal and the rooms were warm from the heating but you could open the windows.

The rooms were clean and the staff were polite and helpful.

Stayed in March 2024

If i really had to be picky and find something then Would have liked more tomatoes on the Margarita pizza

The breakfast was superb. Beyond our expectations, lots of variety and opportunities to upgrade. Should you wish but we didn’t feel the need as there was such a great selection on offer. Very nice quality enjoyed every bite probably over indulged a little too much. Nothing was too much trouble for the staff incredibly kind and helpful with regard to our severe nut allergy.

Stayed in April 2024

Wait staff were a little slow. The decor was good for the money we paid.

The spa is great. Very friendly staff and good soze of rooms. Bar was good value for money.

Stayed in March 2024