Sutton Scotney, Sutton Scotney, SO21 3NB, United Kingdom
#2 of 3 hotels in Sutton Scotney
Guests' ChoiceBased on 824 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
8.5
Facilities
8.3
Staff
8.5
Value for money
7.7
Free WiFi
8.8
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End of dialog contentReviewed: 10 May 2024
Harley
United KingdomWould've been great to have a jacuzzi, but it wasn't stated so wasn't expected, but definitely room for one. We also went out for the day and the cleaners left our room unlocked on the latch which we came back to after being out for 6 hours, but the reception was very apologetic.
All the staff were very friendly and approachable. The bed was extremely comfortable! The pool facilities (sauna and steam room) were top notch. Would definitely recommend.
Stayed in May 2024
Reviewed: 9 May 2024
Robert
United KingdomSmallish room
Stayed in May 2024
Reviewed: 6 May 2024
Johanna
United KingdomIt felt a tiny bit dated, but for the money it was great.
Really good value for money and the spa facilities are great. The rooms were a really good size too.
Stayed in March 2024
Reviewed: 5 May 2024
Deborah
United KingdomCleanliness could have been better in the room as i found a couple of hair grips on the floor and I had to wash the cups as they were visibly dirty on the outside. I found the food not as hot as i would like it both at the evening meal in the bar and at breakfast. I do appreciate this can be difficult as busy times. I think extra napkins, butter, plates etc should have been brought out more quickly without having to ask. In the spa, as the changing room is small (female) and a separate private changing room available, i found i was not able to use it as it was used as a locker room with clothes, bag, robe etc left in there. Also towels and robe were left on the bench. Maybe a bin in the room would encourage people to deposit their towels after use.
Bed was comfortable, really good extra facilities in the room (safe and fridge), with a large screen tv and bottles of water provided and also biscuits! Bathroom was very clean and the shower was good. The spa area met expectations which is why we chose this hotel. Good choice at breakfast. The staff were helpful and after mentioning my evening meal wasnt hot enough on arrival, although tasty, i didn’t have to pay for my ice cream. This was unexpected but appreciated.
Stayed in May 2024
Reviewed: 4 May 2024
Arlette
United KingdomFood trays left along corridors . Food took ages to arrive. Replenishing breakfast items too slow. Cold coffee, cold hot water. Just felt that the hotel was struggling. No towels next to pool. I would still come back and try again.
Location, Manor was spectacular
Stayed in May 2024
Reviewed: 4 May 2024
Paul
United KingdomBreakfast was good
Stayed in April 2024
Reviewed: 4 May 2024
Ray
United KingdomTook forever to obtain a vat invoice receipt
Very clean spacious and comfortable rooms
Stayed in May 2024
Reviewed: 28 April 2024
Tadjana
United KingdomIt was way to big . It was hard to find the reception or the restaurant
The pool was nice . The surrounding area was lovely
Stayed in March 2024
Reviewed: 26 April 2024
Richard
United KingdomBreakfast could have had a bit more variation.
Nice location, very clean, friendly staff, good facilities.
Stayed in April 2024
Reviewed: 25 April 2024
Jonathan
United KingdomLocation and lovely hotel, friendly staff.
Stayed in April 2024
Reviewed: 24 April 2024
James
United KingdomSauna temp!!
Always a lovely stay, great breakfast, great staff and amazing facilities.
Stayed in March 2024
Reviewed: 21 April 2024
Jill
United KingdomFew labels on foods, so if food intolerances you have to ask about everything despite information given to hotel at time of booking! No substitutes just eliminations ! No robes for the pool area unless a spa break booked!
In the right location rural, pool area was nice good sauna and steam rooms, pool was good
Stayed in April 2024
Reviewed: 19 April 2024
Luke
United KingdomLong walk to rooms
Spa
Stayed in April 2024
Reviewed: 19 April 2024
Peter
United KingdomIf chefs are employed in the kitchen then frozen or oven cooked chips shouldn't be coming out of it,
Breakfast was really good quality with lots of choice, evening meals were of standard quality but top prices,
Stayed in April 2024
Reviewed: 18 April 2024
Leon
United KingdomBreakfast was good . We enjoyed the spa too
Stayed in April 2024
Reviewed: 16 April 2024
Dave
United KingdomThe bathroom in our room was looking a little dated and the rest of our party 14 people said the same thing our mattress on the bed was noisy There was so many dirty /stained mugs in the breakfast room and seemed a lack of staff clearing and cleaning tables
Lovely quiet countryside location good pool and gym the staff were very friendly and polite The breakfast was good and the evening food in the restaurant
Stayed in April 2024
Reviewed: 15 April 2024
Paula
United KingdomRestaurant meals were over priced for what was mediocre food.
Staff were really friendly, spa facilities were very good.
Stayed in April 2024
Reviewed: 14 April 2024
Rosanne
United KingdomDouvet far too hot...too heavy. Needs be lighter.
Very comfotable bed
Stayed in April 2024
Reviewed: 14 April 2024
Fay
United KingdomNot sure there was anything!
Plenty of choice for breakfast, cereals, fruit, pastries and cooked items. We also had dinner in the bar where staff were friendly and attentive. Location is great and handy for Winchester, but also set in lovely grounds that feels a little off the beaten track
Stayed in April 2024
Reviewed: 12 April 2024
Claire
United KingdomLong corridors to get to the room
In the countryside Room comfortable and quiet
Stayed in April 2024
Reviewed: 12 April 2024
Stu
United KingdomNo glasses in the room, room service wasn’t available, lacking in good selection of toiletries
Good breakfast, good spa facilities, nice pool
Stayed in April 2024
Reviewed: 10 April 2024
Gordon
United Kingdomvery nice
very nice
Stayed in March 2024
Reviewed: 9 April 2024
Laura
United KingdomThe gluten free options werent great - I was served a plain salmon sandwich with no accompaniment - not even a salad, so it wasn't very appealing or filling,and there werent a lot of other options for a light snack.
spa facilities and the fact they allow dogs to stay.
Stayed in March 2024
Reviewed: 8 April 2024
Martyn
United KingdomWe booked an afternoon tea for our 40th and we feel it wasn't value for money as limited items that we felt were not freshly done, as they were cold so had been in a fridge. We were put in a corner of a bar area with no outlook and this was probably due to the area they normally used being set up for another event, as we noticed that someone had earlier been put in this area for an afternoon tea which had a much better outlook out on to the grounds which would have been nice to have also been able to use this space for our tea as well. plus no real service form staff we had to go find someone in the bar to refresh our drinks rather than someone checking on us.
Staff were very nice and helpful
Stayed in April 2024
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