Layburn Court, Saxon Street, Heelands, Milton Keynes, MK13 7RA, United Kingdom
#17 of 26 hotels in Milton Keynes
Guests' ChoiceBased on 2596 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
8.4
Facilities
8.1
Staff
8.5
Value for money
7.9
Free WiFi
8.0
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End of dialog contentReviewed: 8 September 2023
Rachel
United Kingdomeverything was fine
We had a family room which was a king size and a sofa bed, the sofa bed was actually two singles which I hadn't seen before but was fine. the room was a good size, my little boy loved the pool and complained we didn't use it enough even though we were there everyday! the staff were all super friendly and helpful, there was lots of other kids about and quite a relaxed atmosphere. would definitely stay here again.
Stayed in September 2023
Reviewed: 6 September 2023
Waqar
United KingdomRoom, pool good overall
Stayed in August 2023
Reviewed: 5 September 2023
Chantelle
United KingdomThe only downside I had was that my bath was draining water properly and it took a more than 24 hours for someone to attend to it which meant after one person used it- I had to use use the bath in a unclean state.
Breakfast area was clean and loads of variety of food.
Stayed in September 2023
Reviewed: 3 September 2023
Sarah
United KingdomBed was hard so difficult to sleep
Able to park on site , not too far from city centre, toilet and bathroom separate and had food and leisure facilities.
Stayed in September 2023
Reviewed: 2 September 2023
Neil
United Kingdomroom required decor. and required refurbishment
swimming pool
Stayed in September 2023
Reviewed: 1 September 2023
Shaya
IsraelPool
Stayed in August 2023
Reviewed: 1 September 2023
Hawkins
United KingdomThe rooms need updating
The hotel bar and pool and gym facilities
Stayed in August 2023
Reviewed: 31 August 2023
Charlotte
United KingdomThe check-in was a bit long despite being pre-booked. The pool was very busy, but it was the school holidays!
Nice large room with comfy bed. Good restaurant which served both a good breakfast and a evening meal at extra cost. There was a pool which you could book a time slot for.
Stayed in August 2023
Reviewed: 31 August 2023
Maria
United KingdomPerhaps having a fridge in the room but overall, nothing to criticise.
Good and safe car park. Friendly and helpful staff. The swimming pool was a fair size and the staff made sure that the right number of people was using it. Very clean.
Stayed in August 2023
Reviewed: 31 August 2023
Michelle
United KingdomThe bed was too hard, no air con in room - warm when 4 of you sharing.
The staff, the cleanliness, the location. The breakfast choice, secure parking.
Stayed in August 2023
Reviewed: 30 August 2023
Teri
United KingdomThe fact I had to get a taxi to and from the city.
The swimming pool and sauna
Stayed in August 2023
Reviewed: 30 August 2023
Bettina
United KingdomStaff were so friendly and helpful. A real pleasure. You made feel welcomed every time.
Stayed in August 2023
Reviewed: 30 August 2023
John
AustraliaToilet was low to ground not regular size.
Good size room. Big bed. Free parking. Good restaurant.
Stayed in August 2023
Reviewed: 30 August 2023
Hannah
United KingdomBreakfast was very nice just coffee was not very strong
Stayed in August 2023
Reviewed: 29 August 2023
Asanka
United Kingdompool was allowed only for a 30min slot and the slot was not ideal.
room was comfortable for the family
Stayed in August 2023
Reviewed: 29 August 2023
Ozkan
United KingdomThe swimming pool facilities were poor. We chose this hotel for the swimming pool and paid double the price of other hotels in the area purely for the swimming pool. Very small swimming pool. Also the towels throughout the hotel could do with an upgrade.
We found the location ideal for families with a car. Away from the busy centre but close enough by car. Staff were friendly and efficient. Rooms and beds were comfortable, we slept through the night in comfort.
Stayed in August 2023
Reviewed: 28 August 2023
Chantelle
United KingdomPool over limit of 15 people. Breakfast too pricey.
Great hotel. Lovely and accommodating for our anniversary with a surprise in our room. Kids sofa bed is two separate single beds which was amazing for my two kids that like their own space. Great breakfast, although a bit on the expensive side. Pool is small but pleasant enough for a quick dip with a small sauna. Meant to be max 15 people at a time but there was 20 at one point which should be looked into. The separate toilet from the bathroom is fantastic! Overall a great stay. Thank you!
Stayed in August 2023
Reviewed: 28 August 2023
Ross
United KingdomPehaps a bigger pool? & some more children’s facilities.??
Breakfast was delicious..( especially the hash browns) very modern restaurant & bar made it feel as tho you where on holiday 👌🏻
Stayed in August 2023
Reviewed: 28 August 2023
David
United KingdomRooms were a little tired in places. Bathroom was a plastic bath/ shower with low pressure. Toilet was separate but no wash basin if bathroom was in use. Otherwise fine
Location good on the outskirts of Milton Keynes. Have use of the pool which was a bonus. Only 1 lift which meant quicker to use stairs at busy times. Beware of the car park. It’s an automatic penalty charge if you don’t register your car at reception within 20 minutes of entry. 4 ev chargers on site and often they are available. If not there is a BP garage opposite with 8 rapid chargers, and a BP pulse office with a rapid too. EVs are very well catered for in Milton Keynes. We will be back again when visiting Silverstone motor racing. A high proportion of the guests this weekend were here for Silverstone festival!
Stayed in August 2023
Reviewed: 28 August 2023
Sohel
United KingdomThe toilets are separated from the bath and no hand wash facilities at the separated toilets, I have been by room facilities that all rooms are similar😕
Customer service was excellent, a good breakfast choice, lots of parking space, nice pool though a bit smaller than other Novotel hotels I stayed at.
Stayed in August 2023
Reviewed: 27 August 2023
Jess
United KingdomSwimming pool was very busy all of the time so we didn’t get to swim as often as we had hoped. They ran out of plates over breakfast a couple of times (unsure if they just couldn’t get clean plates out quick enough as staff seemed rushed off their feet in the mornings) The mattress was hard so did wake up with a bit of a sore back.
Staff were super friendly and helpful. Rooms were spacious and had everything you should need, if not shops within walking/short driving distance.
Stayed in August 2023
Reviewed: 27 August 2023
Susan
United KingdomWe didn't have breakfast as £18 was too expensive.
Nice room, comfortable, clean. Staff were professional
Stayed in August 2023
Reviewed: 27 August 2023
Samantha
United KingdomA bit expensive and nothing else in the area
The staff very helpful
Stayed in August 2023
Reviewed: 27 August 2023
Hassan
United KingdomPeople at reception were not welcoming
Pool and room
Stayed in July 2023
Reviewed: 27 August 2023
Murdoch
United KingdomClean, friendly lovely gym and pool
Stayed in August 2023
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