113 Lambeth Rd, Lambeth, London, SE1 7LS, United Kingdom
#451 of 1,012 hotels in London
Guests' ChoiceBased on 1912 hotel reviews
8.0Cleanliness
8.2
Comfort
8.2
Location
8.8
Facilities
8.1
Staff
8.6
Value for money
7.6
Free WiFi
7.8
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End of dialog contentReviewed: 13 May 2024
Rasa
United StatesThe room was smaller than anticipated. It had a modern tinted glass shower but the bathroom door did not provide enough privacy for a family. The room was more appropriate for couple but not a family (mother and teenager son). Also, there was no microwave in the room.
The hotel was in a fantastic location, just across the river from a lot of main attractions. It was around a 15 minute walk to Big Ben and we felt safe. There is a metro station about a 10 minute walk away and a bus stop is located across the street from the hotel. The reception desk was very helpful and accommodating, we got an early check-in and later Radha was amazing and provided exceptional customer service, helping us to solve a situation with a local attraction. The service at this hotel was above and beyond, which we were very pleased with.
Stayed in May 2024
Reviewed: 27 April 2024
Deb
AustraliaThe buffet breakfast was average and the milk in our fridge was not replenished daily.
The room size was fantastic and it was great to have a toilet separate from the shower room. Room service was great too!!
Stayed in April 2024
Reviewed: 26 April 2024
Steven
United KingdomWalls are thin and you can hear quite a lot from both internal and external. There is also a police station next door so be prepared to hear lots and lots of sirens. Hot breakfast food could have been kept hot better as we found this cold 2/3 days. Bathroom was separate to the toilet which was odd especially as there was no sink in the toilet.
Walking distance to centre of London made getting to most attractions / locations easy. Staff were friendly and room was clean. Room accommodated family of 4 perfectly for a short stay.
Stayed in April 2024
Reviewed: 26 April 2024
Mari
United KingdomDidn't feel like the staff really cared about the people. Very impersonal compared to other London hotels. No mention of things like the spa which I didn't know was there. I had booked a room for 4 people. Asked for the sofa to be left up as the children weren't with me in the end. Got to the room and all that we had was a double bed and a chair. Not sure where the kids would have slept if they had been with me!! Would have preferred a room with a bath as I had done London Marathon, shower was ok though and warm
Great location and tidy bedroom. I had booked a room for 4 people. Asked for the sofa to be left up as the children weren't with me in the end. Got to the room and all that we had was a double bed and a chair. Not sure where the kids would have slept if they had been with me!!
Stayed in April 2024
Reviewed: 24 April 2024
Rebecca
United KingdomThe bed was a bit firm for our liking, not very comfortable. The USB outlets on one side of the bed did not work at all and no plug socket so not good for charging phone etc at night. Very noisy neighbours in one of the nearby rooms playing heavy metal in the middle of the night. We had an adjoining room which was nothing to do with our party and felt uneasy that these doors did not lock, did not feel very secure and there was someone staying in there. Also both had a drink in the bar and the beer tasted off and dirty glasses.
The location is good, close to the south bank and Westminster. We walked to Millbank pier and used the Uber boat for getting around which was a great way to see the city and more relaxing than the tube. The room was comfortable and a good size. Did not have breakfast here so cannot comment.
Stayed in April 2024
Reviewed: 18 April 2024
Michaelhabib
Saudi ArabiaAway from public transportation and groceries
Location, breakfast
Stayed in April 2024
Reviewed: 18 April 2024
George
United KingdomRestaurant food wasn't the greatest on some of the classic dishes. Staff were great, just a little let down on the quality of the food being served
Rooms are clean and a good size for a family of 4 The location is good and the staff were very helpful. Will gladly stay there again
Stayed in April 2024
Reviewed: 15 April 2024
Heather
United KingdomNot enough milk in the room for beverages.
Breakfast was great lots of choices.
Stayed in March 2024
Reviewed: 11 April 2024
Michelle
IrelandHeating was hard to control in the room,service at dinner in the restaurant could be improved,the use of tablets doesn't appear to work when taking orders.
The location is perfect,walking distance to most main attractions,Radha at Reception was so helpful and friendly and made time to speak with my children also,she was a pleasure to deal with.The play area was great kids loved it,spotless hotel and very quiet and peaceful for Central London,would definetely stay here again.
Stayed in April 2024
Reviewed: 11 April 2024
Ferhat
TurkeyJust tea and coffee is not free, just coffee...
Location
Stayed in April 2024
Reviewed: 11 April 2024
Fiona
United KingdomThe breakfast orange juice tasted like orange flavoured water. The room isn't brilliantly laid out and I was forever having to squeeze between tables of people trying to enjoy their breakfast or having to give way to others trying to squeeze through.
Great location and walking distance to the centre. Very clean and tidy. Helpful, smiley staff. Breakfast buffet was OK.
Stayed in April 2024
Reviewed: 7 April 2024
Vincent
IrelandBreakfast was very good as was the location
Stayed in April 2024
Reviewed: 4 April 2024
Grace
Canadagreat service
Stayed in April 2024
Reviewed: 3 April 2024
Jon
United KingdomThe rooms are quite expensive as is the breakfast.
The room was excellent. Location of hotel is perfect for central London attractions.
Stayed in March 2024
Reviewed: 25 March 2024
Gemeniano
AustraliaClean hotel and very close to all attractions .
Stayed in March 2024
Reviewed: 24 March 2024
Alexandra
JerseyYou couldn’t plug the hair dryer in by a mirror. Shower was slow to drain. Sink was cracked and tap was marked.
Stayed in March 2024
Reviewed: 13 March 2024
Mode7600600
Maldivesthroughout my time at the hotel, the staff demonstrated exceptional hospitality.
Stayed in January 2024
Reviewed: 11 March 2024
Özge
Turkeythe house keeping was not cleaning the room at all - the bathrooms the floors were always as we have left- though they were changing the bed sheets and tidying the room in a sense everyday the first -night the AC was not working ut next day the staff came and solved it out
the process was easy- the breakfast was a little bit expensive but good the location was good - walking distance to big ben lonodn eye westminister...etc.
Stayed in March 2024
Reviewed: 6 March 2024
Michael
United KingdomThe bathroom separate from the toilet was not what I expected otherwise it was all great
Most things
Stayed in March 2024
Reviewed: 4 March 2024
Vicky
United KingdomThe main bed & sofa bed were both uncomfortable
The gaming area & the bar area
Stayed in February 2024
Reviewed: 3 March 2024
Laura
United KingdomThe whole hotel was so hot heating is up too high
Was clean and comfortable
Stayed in February 2024
Reviewed: 26 February 2024
P26bow
United KingdomNo complaints at all!
Great location for what we needed, a few minutes walk from Westminster. Room had a beautiful view of the city. Spacious with a huge very comfy bed. Nice bathroom with a funky electronic opaque glass wall. Really friendly staff, east to park, gym and sauna, everything clean and tidy. Food was great. Really nicely kept and run hotel!
Stayed in February 2024
Reviewed: 20 February 2024
Leanne
United KingdomThe beds were a little uncomfortable
The room was very spacious, and clean.
Stayed in February 2024
Reviewed: 19 February 2024
Ashley
United KingdomTo toilet was a different room to the bathroom where the sink was. Shower was not powerful and shower gel was like water. Mini Fridge wasn’t cold was room temperature
Good location Nice car park under hotel Rooms are ok size
Stayed in February 2024
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