8 Castle Street, Canterbury, CT1 2QF, United Kingdom
#3 of 27 hotels in Canterbury
Guests' ChoiceBased on 728 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.8
Facilities
9.4
Staff
9.2
Value for money
9.2
Free WiFi
9.4
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End of dialog contentReviewed: 22 April 2023
Stephen
United KingdomAlthough it's possible to adjust the thermostat, the change only lasts for a couple of hours. We like the room cool so we needed to remember to keep turning the temperature down again.
A well-equipped, spotless room in an excellent location. We didn't receive a message with the door codes to access the property but when we sent an email we received a prompt and helpful response. Although there are no staff on site, the room had everything we needed and the book with guidance and instructions was clear and helpful.
Stayed in April 2023
Reviewed: 21 April 2023
Tom
United KingdomThe room was amazing very clean and cozy, excellent location with plenty to do very close by. Was very pleased with the welcomed approach to dogs and going that extra bit to make you feel welcome. Would definitely stay again
Stayed in April 2023
Reviewed: 20 April 2023
Alessandro
ItalyNot a problem for us, but If you have any mobility issue, ask for a room on the ground floor. The toilette is bizarrely high. the shared kitchen could do with a little more equipment (cutlery, a sponge for the dishes).
Excellent location, very close to Canterbury's main attractions. We stayed 5 nights in the King suite on the second floor and used the hotel as base to visit Kent. Spacious room, with living room and "kitchenette" with a very useful microwave. If you need to cook something, there is a proper shared kitchen in the basement. Lovely decor, with exposed wooden beams. Loved the view over Canterbury's rooftops. Clean, big shower, comfortable pillows and bedding even if a little small. Great value for money. Staff is super-responsive, they arranged a crib for our little one and answered on the booking app very promptly to arrange for parking near the hotel at a little extra cost. Lockers on the ground floor allowed us to put the pram there instead of carrying it to the room each time.
Stayed in April 2023
Reviewed: 14 April 2023
Jane
United Kingdomnothing
Very central and flexible for staying with a young child. Great to have use of kitchen for breakfast and tea. Owners also really responsive and flexible about us using the luggage lockers.
Stayed in April 2023
Reviewed: 12 April 2023
Muscara
United KingdomI would improve the toilet as the shower is open and some water would come out. Not comfortable to shower a baby. Would be ideal to have a brush and mop.
amazing location, the house is cute however probably not the best with a little baby. The host was always answering to us quickly
Stayed in April 2023
Reviewed: 10 April 2023
Christof
Belgium/
Very nice appartment. Booked suite 5. We loved it! Excellent choice!
Stayed in April 2023
Reviewed: 10 April 2023
Scott
United Kingdomcoffee machine didn’t work
central location
Stayed in April 2023
Reviewed: 9 April 2023
Lee
United KingdomEverything you needed very helpful staff did Everything they could to help if needed and prompt reply. In a very good location central for Everything. Also a nice welcome pack with lots of information
Stayed in April 2023
Reviewed: 8 April 2023
Alli
United KingdomBrilliant location, easy to find and access. simply and nicely decorated and very very clean.
Stayed in April 2023
Reviewed: 8 April 2023
Barry
United Kingdomnothing it was all good
great location and very well fitted out
Stayed in April 2023
Reviewed: 5 April 2023
Juliette
United KingdomBeing able to hear the person using the shower next door
Great location and very near an open-air carpark.
Stayed in April 2023
Reviewed: 4 April 2023
Ben
United Kingdomevery little detail has been thought about. can't wait to come back again. a real gem 💎
Stayed in April 2023
Reviewed: 4 April 2023
John
IrelandNothing
Excellent location spotless room everything thought about regarding what's provided for your stay..cannot fault in any way really enjoyed this and would definitely return.Great value for money for such a central location.Highly recommended
Stayed in April 2023
Reviewed: 3 April 2023
Christine
United KingdomNothing.
Value for money, cosy, comfortable and clean. Had everything we needed.
Stayed in April 2023
Reviewed: 2 April 2023
Ernest
United KingdomGreat location, spotless. Everything was very nice and clean. Parking nearby around 2min walk. Spacious suite with loads of room and separate bedroom. Great for family of 4. Overall, it was very nice.
Stayed in April 2023
Reviewed: 30 March 2023
Ian
United Kingdomtwo. Flights of stairs up
spacious for a couple and well located.
Stayed in March 2023
Reviewed: 29 March 2023
Paul
United KingdomGreat location
Stayed in March 2023
Reviewed: 26 March 2023
Lai
Hong KongNothing :3
I like the facilities and it is super cozy
Stayed in March 2023
Reviewed: 26 March 2023
Paul
United KingdomLiked everything
The suite we stayed in was really modern and ticked all the boxes. The location was perfect.
Stayed in March 2023
Reviewed: 26 March 2023
Xiaodan
United KingdomNo oven
The self service check in is quite convenient and the room is cozy and clean!
Stayed in March 2023
Reviewed: 25 March 2023
Lisa
United Arab EmiratesNothing, all good
This is a quaint boutique property in the heart of Canterbury. Although the room I selected was small, it had everything I needed and even more than you could expect in a hotel. Fridge, Nespresso machine, salon hairdryer and diffuser! The room, bathroom and products are high class, the location quiet, the communication friendly and helpful. I would stay again!
Stayed in March 2023
Reviewed: 23 March 2023
Alyson
United KingdomFantastic attention to detail which made everything so much easier for us such as milk sachets in fridge, hair conditioner in bathroom. So flexible with time for check in which was great. Would definitely stay here again.
Stayed in March 2023
Reviewed: 21 March 2023
Diane
United KingdomThere wasn't anything I didn't like.
Beautifully decorated to a high standard. Great shower/bathroom. Very comfortable bed. Brilliant location, very quiet street. It had everything we needed for a 2 night stay and more. Very clean and tidy. Would definitely stay here again.
Stayed in March 2023
Reviewed: 18 March 2023
Paula
United KingdomNothing to dislike
Facilities were high spec coffee and tea were plenty no complaints
Stayed in March 2023
Reviewed: 16 March 2023
Christine
United KingdomGreat apartment and location. Would happily return
Stayed in March 2023
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