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Reviews of Kinnettles Hotel & Spa 5 stars

North Street, St Andrews, KY16 9AG, United Kingdom

#16 of 21 hotels in St Andrews

Guests' Choice

Review score

Based on 756 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    9.0

  • Location

    9.5

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    7.7

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 10 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Studio
    • Stayed 2 nights
    • Submitted via mobile

    No issues, all really good

    Annexe room was great, location was ideal

    Stayed in March 2024

  • Reviewed: 8 May 2024

    9.0
    It was very enjoyable.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    Accommodation had seating area beside the window? Breakfast was tasty. Staff helpful. Overall one of best hotels I’ve stayed in in UK.

    Stayed in February 2024

  • Reviewed: 4 May 2024

    9.0
    Great hotel in the centre of town
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night

    The seagulls woke us up very early in the morning but the hotel cannot control them!

    The location could not be better - right in the centre of town. The room was bright, airy and clean and the bed was very comfortable. Every member of staff we met was friendly and helpful. The breakfast was a buffet style with lots of choice and we loved the fruit and yogurt selection in a big fridge.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great location

    Stayed in March 2024

  • Reviewed: 20 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Studio
    • Stayed 1 night
    • Submitted via mobile

    The blind didn’t open

    Lovely room

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Overnight stay with spa use .
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The room was lovely and well equipped . Few cobwebs on one of the windows. Dust on the bathroom radiator which had our clean towels on it . All in all a great wee overnight stay .

    The hotel was very central. The kinnetles wellness centre was nice and private ,very clean . The only downfall was that the steam room was out of action. The staff in the wellness centre were lovely. Reception staff on arrival - the girl was very pleasant and very welcoming. The restaurant was shut for refurbishment . Great location and parking is close to the hotel . Pubs and restaurant all close by.

    Stayed in March 2024

  • Reviewed: 10 April 2024

    9.0
    Very pleasant night stay.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night

    Our room was very comfortable and spacious, especially the showers/baths. I particularly enjoyed the spa area. The hotel is right close to many St Andrews restaurants and shops. The staff were very helpful.

    Stayed in March 2024

  • Reviewed: 6 April 2024

    9.0
    Wonderful stay, wished we could have stayed longer
    • Leisure trip
    • Couple
    • Deluxe Double Studio
    • Stayed 1 night
    • Submitted via mobile

    The 2 flights of stairs that were super steep. Recommend packing light

    The studio room was fantastic and huge! Super comfortable soft beds and pillows. Great location too

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Excellent location for a newly renovated luxury hotel experience
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No phone in the room to contact reception would be my only very minor quibble.

    Fantastic rooms, we were upgraded to a suite at check in. The room was very attractive, very comfortable bed and the bathroom was huge with an excellent shower. Fantastic breakfast and friendly and helpful staff. Great location.

    Stayed in April 2024

  • Reviewed: 29 March 2024

    7.0
    Nothing special. Got deal at £130 per night but certainly wouldn’t have paid £170.
    • Leisure trip
    • Family with young children
    • Deluxe Double Studio
    • Stayed 1 night
    • Submitted via mobile

    No instant coffee or milk supplied in room. Just a coffee machine which didn’t work. So no morning coffee, just tea.

    Central location close to bars restaurants and shops.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    9.0
    Excellent for a midweek break.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night

    Spacious room and lovely breakfast

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Studio
    • Stayed 1 night
    • Submitted via mobile

    We managed to get a night here in January for about £100 - I’ve since noticed that a night can set you back £400-£700 most of the time and I certainly wouldn’t pay that. The hotel is nice, LOVELY bath, but it’s not £400 nice, so I wouldn’t recommend spending that much on a stay here. Bed was a little uncomfortable, it was one of those beds that joins in the middle so it kept separating and one side was a bit higher than the other. But otherwise, the room was really lovely. Staff were friendly too.

    Stayed in January 2024

  • Reviewed: 26 March 2024

    9.0
    really enjoyed it staff were fabulous great location hopefully next time restaurant and bar will be open
    • Leisure trip
    • Couple
    • Deluxe Double Studio
    • Stayed 2 nights
    • Submitted via mobile

    would have preferred a served breakfast for that amount of money buffet breakfast not my style

    location fab very clean and comfortable staff were so friendly

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    All good.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    A very nice three night stay overall.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Studio
    • Stayed 1 night
    • Submitted via mobile

    Nice the bottled water was complimentary but disappointed it was from Harrogate, surely this should be Scottish water I didn't know the restaurant was closed at the time of booking Bedside lights look great but a poor light to read by min

    Lovely hotel in a good location

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Premium, relaxing and exceeded our expectations
    • Leisure trip
    • Couple
    • Deluxe Double Studio
    • Stayed 1 night
    • Submitted via mobile

    The double bed is two single beds joined together, not ideal and one of you always end up in the middle - I would have expected better from this kind of premium hotel. The room was on a main road so quite noisy on a Saturday night.

    Beautiful hotel, great service, ideal location in the heart of St Andrews. Spacious room equipped with everything you need, we visited the spa the morning after check out - loved the privacy and exclusive feel. Breakfast was one of the best we’ve ever had! A lovely stay and would return.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    8.0
    Perfect relaxing stay.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect location & enjoyable spa!

    Stayed in March 2024

  • Reviewed: 22 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Didn't get to use the spa. Did enquire before arriving but didn't get a response and discovered no availability when we arrived

    Great location, lovely room, good breakfast

    Stayed in February 2024

  • Reviewed: 21 March 2024

    8.0
    If room temperature was optimised our stay would have been perfect .
    • Leisure trip
    • Couple
    • Deluxe Double Studio
    • Stayed 1 night
    • Submitted via mobile

    The only complaint we had with the hotel was that the room was far too hot . We switched the radiator off in the room and opened the window but as we were in the centre of town it would be too noisy to leave the window open .

    The room was in the centre of town , beautifully decorated with an amazing bathroom .

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    Very good hotel in great location and friendly staff
    • Leisure trip
    • Couple
    • Deluxe Double Studio
    • Stayed 1 night
    • Submitted via mobile

    Top floor room in annex was extremely hot - even in March - uncomfortable for sleeping. Fan was provided though

    Great location and friendly staff

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    Fantastically located, comfortable hotel with welcoming staff and excellent facilities.
    • Business trip
    • Couple
    • Deluxe Double Studio
    • Stayed 4 nights
    • Submitted via mobile

    The fact that you had to cross the road to get to rooms from the main hotel. It would be fine in summer but not much fun when it’s raining.

    The perfect location, good sized room (junior suite) the genuinely lovely staff, and the best poached eggs on the planet!

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Studio
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was very warm being small and no extractor fan. In the Spa the steam room was out of order. In the ladies changing room toilet was out of order and heater wasn't working so quite cold.

    Size of the room. Exclusive use of Spa. Good quality of breakfast.

    Stayed in February 2024

  • Reviewed: 5 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Lovely room, great location, very good breakfast.

    Stayed in February 2024

  • Reviewed: 5 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Studio
    • Stayed 2 nights
    • Submitted via mobile

    Beds were a bit lumpy. While I would recommend the hotel, the experience felt slightly more like 4* than 5*.

    Great location, huge room and bathroom, staff prepared early breakfast for us on the day we checked out, great value for money.

    Stayed in March 2024

Showing 1 – 25

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