St. Aubins Harbour, Saint Aubin, JE3 8AB, United Kingdom
#5 of 10 hotels in Saint Aubin
Guests' ChoiceBased on 509 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.7
Facilities
8.9
Staff
9.4
Value for money
8.6
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 May 2024
Ian
United KingdomNothing
Very good alrround
Stayed in May 2024
Reviewed: 4 May 2024
Darren
United KingdomThe rain but that's not the hotels issue lol
Love this hotel it's an amazing place to stay.
Stayed in May 2024
Reviewed: 3 May 2024
Jeff
United KingdomNothing
lovely position overlooking the harbour,it had everything you could want restaurant,bar lounge,fantastic history.
Stayed in May 2024
Reviewed: 27 April 2024
Gibbs
United KingdomWe had a wonderful stay here. Our room was amazing looking out over the harbour and out towards the sea. Everything was perfect. Comfy beds, nice selection of teas, coffee and homemade biscuits in the room. Will definitely stay here again. Staff lovely too. We had a yummy meal In the downstairs bar also. Loved everything.
Stayed in April 2024
Reviewed: 18 April 2024
Stephen
United KingdomAwesome Hotel, fabulous location, superb staff, very friendly and excellent service all round. Wonderful facilities and i cant wait to return
Stayed in April 2024
Reviewed: 12 April 2024
Richard
United KingdomNothing all good.
We had a really good experience, staff in the hotel were excellent. First time staying in the Old Court House a great choice. St Aubin a fantastic hub for a short stay on the island.
Stayed in April 2024
Reviewed: 2 April 2024
Armel
United KingdomN/A
Location, friendly staff and good service.
Stayed in April 2024
Reviewed: 2 April 2024
Jackie
United StatesNothing . It was perfect .
It was such a lovely hotel and the room was so comfy and the staff was exceptional
Stayed in March 2024
Reviewed: 31 March 2024
Craig
United KingdomThat we couldn’t stay longer
Absolutely great fantastic in every way
Stayed in March 2024
Reviewed: 25 March 2024
Vickie
United KingdomNothing
Great location, beautifully presented, very friendly staff
Stayed in March 2024
Reviewed: 7 March 2024
Steven
United KingdomWiFi didn’t work on top floor but staff seemed keen to sort it out, did say they didn’t usually have issues
Super helpful, we had to cancel last minute and they moved booking to next day without any issue, all staff seemed eager to please and make the stay smooth, rooms well furnished
Stayed in March 2024
Reviewed: 4 March 2024
Karen
United KingdomThe stairs are a bit awkward with heavy fire doors
Friendly staff, great room and lovely atmosphere in the bar and restaurant
Stayed in March 2024
Reviewed: 1 March 2024
Dim3
GreeceFriendly service, nice location
Stayed in February 2024
Reviewed: 28 February 2024
Darren
United KingdomThe rain but that's out of the control of the hotel.
The hotel was spotless and the rooms were amazing. Had dinner and could not fault it at all. The food just melted in your mouth and made you want more. I will be back and would tell people to try it.
Stayed in February 2024
Reviewed: 27 February 2024
Timothy
United KingdomWhile the room was excellent, there were signs that it could do with some renovation. Damaged walls were in evidence in several areas including the bathroom and adjacent to the bed. The heated towel rail was inoperative despite testing the power was on. It is these cosmetic items that prevent me from awarding top marks. n
The hotel was comfortable with nice touches such as complimentary biscuits as well as the standard tea and coffee facilities. The Bed was spacious and comfortable, the shower and bathroom were clean and generous with soaps, towels etc. The breakfast was very good.
Stayed in February 2024
Reviewed: 26 February 2024
Joe
United KingdomThe staff were so friendly, the location was perfect and the hotel was comfortable
Stayed in February 2024
Reviewed: 24 February 2024
Romie
JerseyIt was all lovely!!
Lovely. Nicely decorated. Had an amazing sleep, the bed was super comfortable and big!!! We slept so well. Highly recommend!! Like the rooms having names too!!
Stayed in February 2024
Reviewed: 12 February 2024
Joanna
JerseyRoom very hot.
Location, cleanliness.
Stayed in February 2024
Reviewed: 1 February 2024
White
United Kingdomextra biscuits in the jar.🤣🙏
The incredible hospitality
Stayed in January 2024
Reviewed: 19 January 2024
James
United KingdomLucy and staff were welcoming, kind and considerate. Highly recommended.
Stayed in January 2024
Reviewed: 14 January 2024
Laura
JerseyThat we couldn’t order food to be delivered to the room, but it wasn’t enough to effect the trip
We loved the jacuzzi room, everything was very clean and well presented. The homemade shortbreads were a personal favourite.
Stayed in January 2024
Reviewed: 13 January 2024
Matthew
United KingdomThere are many steps, this didn't bother my parents but is something elderly guests should be aware of.
Booked The Old Court House for my elderly parents for a week. The staff could not have been more helpful, they were considerate, thoughtful and really went the extra mile to make sure they were comfortable and happy. They were able to choose their room, which pleased them greatly. It was warm and well appointed with excellent views over St.Aubins Harbour. Fresh towels every day, a breakfast so hearty that they didn't need to have lunch and decided just to have an early supper each day. In order to get the ferry they had a very early check out: the staff left a canvas bag of food and goodies for their breakfast. Really, I have to stress that nothing was too much trouble: what an outstanding team with amazing customer service. 👏
Stayed in January 2024
Reviewed: 7 January 2024
Tracey
United KingdomLoved the building and it’s history Staff were great
Stayed in November 2023
Reviewed: 6 January 2024
Mark
United KingdomWhen we had to leave to go home!!
What is there not to love!! Our room was beautiful and the hot tub and added bonus. Staff were absolutely amazing and could not have done more to make our stay more comfortable. Food was gorgeous
Stayed in January 2024
Karuizawa, Japan
Itziar, Spain
Nuevo Vallarta , Mexico
Congresbury, UK
Naples, Italy
Sogamoso, Colombia
Gyula, Hungary
Sao Paulo, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content