1 Aldwych, Westminster Borough, London, WC2B 4BZ, United Kingdom
#12 of 1,010 hotels in London
Guests' ChoiceBased on 571 hotel reviews
9.4Cleanliness
9.8
Comfort
9.8
Location
9.7
Facilities
9.6
Staff
9.7
Value for money
8.4
Free WiFi
9.8
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End of dialog contentReviewed: 27 April 2024
Gary
United KingdomThe cost to room size ratio
Friendliness, professionalism, service, breakfast and location. Dave the Doorman is an absolute legend. The car parking facility is priceless.
Stayed in March 2024
Reviewed: 7 April 2024
Jason
United StatesCan’t say there was anything that I didn’t like or thought needed improvement.
Small luxury boutique ambiance. Very friendly staff.
Stayed in April 2024
Reviewed: 25 March 2024
Shela
United KingdomNot being informed we would be in a room for the disabled by reception staff for earlier check in. Overpriced breakfast.
Early check in, great location for theaters, exceptional housekeeping service , great bar staff and servers. Very good pre theatre dining with a good choice of U.K wines.
Stayed in March 2024
Reviewed: 16 March 2024
Helen
United KingdomStaff were superb - low key but very warm and caring. Extremely small number of hotels manage to pull this off. Must be something to do with the management culture and training. Gorgeous interior design and great location
Stayed in March 2024
Reviewed: 17 February 2024
Lesley
United KingdomLovely swimming pool but I would have liked the water temperature warmer.
Exceptional service, beautiful, spacious and spotlessly clean bedroom, superb breakfast.
Stayed in February 2024
Reviewed: 16 February 2024
Neil
United KingdomAbsolutely nothing. It is faultless!
Everything is just perfect. Fantastically clean and well laid out. Great lobby bar with wonderful staff and exquisite cocktails. The location is ideal for Covent Garden.
Stayed in February 2024
Reviewed: 12 February 2024
Michael
United KingdomA little on the expensive side
Excellent gluten free meals for breakfast and dinner pre-theatre - well presented and served by friendly and helpful staff - the location of One Aldwych is excellent and very convenient for access to theatres etc - rooms were beautifully clean and well appointed if a little on the small side - staff without exception were friendly, attentive and helpful
Stayed in February 2024
Reviewed: 1 February 2024
James
United KingdomWe had an amazing stay at One Aldwych. The staff were fantastic, and simply couldn't have done any more to help us during our stay. The hotels location is superb, just minute walk to Covent Garden, Trafalgar Square and the whole West End theatre district.
Stayed in January 2024
Reviewed: 21 January 2024
Sharon
United KingdomLocation, history
Stayed in January 2024
Reviewed: 18 January 2024
Tracey
United KingdomEverthing was perfect
Everything, beautiful building the decor , the staff very truly amazing
Stayed in January 2024
Reviewed: 12 January 2024
Simon
United KingdomExcellent location, facilities and service at the hotel.
Stayed in January 2024
Reviewed: 9 January 2024
Julie
United KingdomThe hotel added a service charge which increased the price of the rooms. This was not made clear when I booked.
The room was lovely, beautifully fitted out, and very clean. The service was exceptional both in the bar and at breakfast. The food at breakfast was well presented and very well cooked.
Stayed in January 2024
Reviewed: 7 January 2024
Jake
United KingdomNothing. It was superb.
Everything was perfect. The best hotel I’ve ever stayed in and made all the better with the added touches and excellent staff. The price is high but worth every penny.
Stayed in January 2024
Reviewed: 2 January 2024
Julia43sutton
United KingdomI've stayed in bigger rooms in London but they were very nice.
Fantastic area, right in the heart of London. Lovely staff. Great cocktails. Very clean
Stayed in January 2024
Reviewed: 20 December 2023
Barbara
United StatesVery clean. Nice amenities. Great. Coffee and anacks
Stayed in December 2023
Reviewed: 18 December 2023
Ian
United KingdomThe second bed was small
The location was exceptional
Stayed in December 2023
Reviewed: 16 December 2023
Emma
United KingdomGreat location Clean Staff were friendly & helpful
Stayed in December 2023
Reviewed: 14 December 2023
Christine
United KingdomIt’s convenience, welcoming and luxury for a special family occasion.
Stayed in December 2023
Reviewed: 10 December 2023
Frederik
BelgiumWonderful stay. Everything was perfect. We come back.
Stayed in December 2023
Reviewed: 10 December 2023
Kelly
United KingdomNothing
Decor beautiful, staff exceptional, felt very comfortable in our room.
Stayed in December 2023
Reviewed: 2 December 2023
Christine
United KingdomNothing
Everything
Stayed in December 2023
Reviewed: 29 November 2023
Joe
United StatesLocation - while centrally located it’s a crazy busy corner . I wish the doormen were more responsive . If you didn’t ask , they really didn’t offer .
Beautifully decorated and curated . Rooms are a little small but they really work hard to use all spaces . The lobby bar and restaurant are top notch.
Stayed in November 2023
Reviewed: 27 November 2023
Mark
United Kingdom- general service and bar area (very busy and full of people off the street) didn’t give it an exclusive feel considering the high price point - you have to book ahead if you want a table in the bar for a drink. - there are better hotels at this price point in London
location nice rooms pool/gym very good
Stayed in November 2023
Reviewed: 29 October 2023
Sonya
United KingdomNothing
Very stylish, beautifully clean, great location, wonderful staff, great service and food.
Stayed in October 2023
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