One member of staff not particularly helpful

Location

Stayed in May 2024

Bit chaotic on Friday night staff seemed a bit disorganised and disunited front bar dominated by locals and their dogs Plastic covered smoking area which you walk through to garden and some rooms It was a hot night and our room was at the top of the building so very hot but a fan was provided

Lovely building nice welcome fresh clean room good food lovely garden. Breakfast staff really pleasant and helpful

Stayed in May 2024

Coffee from a pot or had to pay for barista coffee with breakfast

Made to feel very welcome by staff Lovely bedroom very comfortable and clean and freshly decorated great shower Beautiful building residents sitting area lovely and the garden is very nice

Stayed in May 2024

There was nothing not to like- 1st real days of summer to patio area not quite up to the standard that I am sure it will be in the next week or so.

Dry nice, quirky rooms but very nicely done and all very tasteful.

Stayed in May 2024

See above!!

Everything but the bed which was a bit too soft!!!

Stayed in May 2024

Advertised as free parking which is not the case.

Stayed in May 2024

Had the full English breakfast but didn’t like the sausages. The salmon didn’t taste fresh as well. Hope they can do better on that. The phone in the room doesn’t seem to be working and the reception area is usually vacant so had to wait for someone to talk to us. Other than that, the staff when we meet them are all very friendly and helpful.

Stayed in a family room - room was big but the double bed seems smaller than our double bed at home. Location is along the high street and near a Coop so very accessible. They also have a nice garden at the back you can enjoy during summer. Breakfast was included. I liked that they have cereals, spreads, juices and coffee available so we don’t need the staff for these when we need them.

Stayed in April 2024

Only had de-caff coffee sachets in room and unfortunately the coffee in the breakfast room wasn’t very nice. The room didn’t have a bath, we didn’t specify one so not the hotels fault, but a bit disappointed.

Comfy bed, clean facilities, lovely breakfast. Hotel in a great location in the middle of the town. Good communication from booking to arrival.

Stayed in April 2024

If I am to be a bit picky the location of our room in the garden could have been a little more private. Luckily it wasn't good weather, and people were not sitting out but had it been it wouldn't. If open to suggestions a screen by the flower boxes would help enormously. Or one way window film would be better than net curtains.

Very welcoming staff throughout our stay and happy to help, A special mention to Paf who was a delight and a credit to the Ormond. Food was excellent at dinner and breakfast.

Stayed in April 2024

On one of our evenings, we had a cold shower with very poor water pressure.

Location and food

Stayed in April 2024

Booking in took a long time due to some misc IT problem

Large room with a sofa. Good TV.

Stayed in April 2024

Breakfast could have more continental choice like pastries etc

Restaurant was lovely . Beautiful outside garden area which we took advantage of !

Stayed in April 2024

Rooms are fine. Staff excellent. Breakfast was ok.

Stayed in April 2024

Nothing

Lovely bedroom, though I found it very warm I finally managed to open the window for air. The staff were very friendly and attentive. Would definitely stay again.

Stayed in April 2024

Great location, Friendly staff and cosy atmosphere in the bar

Stayed in April 2024

NA

A warm welcome by staff. The room and bed were very comfortable. Facilities were clean and I had a delicious meal in the pub restaurant in the evening. I'd definitely stay again.

Stayed in March 2024

Room was too hot at night. It was also a bit noisy - we could hear music until late at night (not sure where it was coming from, but don’t think it was from within the hotel).

Lovely spacious room, good central location in Tetbury.

Stayed in March 2024

No parking at the hotel and a walk up the High street.However that is a small issue and very much enjoyed our stay .

Stayed in March 2024

Fire alarms went off twice at 6am and 8am giving us a disturbed sleep

Friendly staff, comfortable bed, nice breakfast

Stayed in March 2024

Nothing

It was good. What I expected though did take a while to come out for everyone and we came down at 0800

Stayed in March 2024

No parking

Town centre

Stayed in February 2024

No car park but it does say that on the website and we were able to park in a pay for car park 5 minutes away for a reasonable price. Would have been nice to have some fruit option at breakfast.

Breakfast lady was lovely. Location was great..

Stayed in February 2024

Nice room, lots of different types of room so always a surprise. Nice pub and good food. Great location.

Stayed in February 2024

Nothing, it was all good!

Friendly staff, great location and good beer and food!

Stayed in January 2024