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Reviews of Osborne Aparthotel

39 Carlisle Road, Eastbourne, BN21 4JS, United Kingdom

#23 of 86 Holiday rentals in Eastbourne

Guests' Choice

Review score

Based on 913 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    8.2

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Showing 76 – 100

  • Reviewed: 7 October 2023

    7.0
    Nice room but a bit small for us to all be in.
    • Leisure trip
    • Family with young children
    • Grand luxury Apartment
    • Stayed 1 night
    • Submitted via mobile

    The pictures made the room look much bigger. The shower was nice. But the shower floor was slippery. No sign to warn you. I mentioned this as we checked out the next day. They responded with, you could of come down to recption and ask for a shower mat. I'm not unfit, but the recption was a few corridors and stairs down, out of the building, down a few more steps, then go next door, wait , ask at reception for a shower mat. Wait while the staff get one. Go all the way back to your room and get back in the shower! No I don't think thats very helpful. Provide non slip shower floors in the first place, is very helpful.

    The air con was a great bonus.

    Stayed in September 2023

  • Reviewed: 5 October 2023

    9.0
    Awesome stay
    • Leisure trip
    • Couple
    • Studio budget Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nothing really to be honest

    The serene environment, the lovely staff and the comfy bed made it like home away from home.

    Stayed in September 2023

  • Reviewed: 5 October 2023

    9.0
    It was ideal for a relaxing stay
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The property is in a great location. Close to the seafront, the art gallery, theatres and restaurants. Parking on the street nearby is not difficult. The room was well equipped and very comfortable.

    Stayed in October 2023

  • Reviewed: 4 October 2023

    8.0
    Good size clean rooms with comfy beds and close to the beach.
    • Leisure trip
    • People with friends
    • Premier Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nearest grocery shop Tesco express was 10mins away so if you forgot to get something for breakfast it was a bit of a walk. We were on the ground floor so had a few bugs in the room - moth and other flying insects. Also my friend was kept awake by someone banging on the front door which was just outside one of our windows at 1am.This is bacuse they lock the front door at 10pm and someone must have forgotten the key card 😠

    The beds were comfortable and the place was clean and it had a working AC! Close to the beach

    Stayed in September 2023

  • Reviewed: 3 October 2023

    8.0
    Very good
    • Couple
    • Studio budget Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Air con kept switching off.

    Very clean and well furnished.

    Stayed in October 2023

  • Reviewed: 1 October 2023

    9.0
    The staff was very helpful, and always ready to support.
    • Leisure trip
    • Solo traveller
    • Studio budget Apartment
    • Stayed 1 night
    • Submitted via mobile

    Sometimes if the neighbours slam the door, I can hear the sound clearly inside of the room

    The room is clean and tidy. The kitchen appliances are very good quality. Bosch, LG washer & Dryer.

    Stayed in September 2023

  • Reviewed: 1 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio budget Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Everything was good

    Nice room clean and comfortable

    Stayed in October 2023

  • Reviewed: 1 October 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Studio budget Apartment
    • Stayed 1 night
    • Submitted via mobile

    Great location, very kindly staff, value of money

    Stayed in September 2023

  • Reviewed: 30 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Mattress was slightly uncomfortable

    Location, value for money, cleanness, high quality electrical equipment, very polite staff , nothing was too much trouble

    Stayed in September 2023

  • Reviewed: 26 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Premier Apartment
    • Stayed 2 nights

    The room/apartment was on the smaller side for three adults. The room/apartment was clean except for the sticky floors. It can be difficult to find parking close by. Lighting in room could be nicer.

    The location is very good - not far from the beach front, fine small kitchen, the staff was very friendly

    Stayed in September 2023

  • Reviewed: 26 September 2023

    8.0
    Comfortable, relaxing and healthy.
    • Leisure trip
    • Couple
    • Studio budget Apartment
    • Stayed 2 nights

    No cafetiere in the kitchen! But that is nit picking. And we got complimentary tea and coffee which made up for it.

    The location. Proximity to South Downs and sea front. The self catering facilities. Towner Gallery nearby.

    Stayed in August 2023

  • Reviewed: 26 September 2023

    9.0
    Would definitely stay again.
    • Family with young children
    • Grand luxury Apartment
    • Stayed 1 night
    • Submitted via mobile

    Lovely and clean Nice little kitchen Great location

    Stayed in September 2023

  • Reviewed: 23 September 2023

    9.0
    Really nice stay
    • Leisure trip
    • People with friends
    • Standard Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nothing. Had a lovely stay.

    We were given an upgrade to a larger room. The staff was really nice and helpful. Big large rooms.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior Apartment
    • Stayed 1 night

    all have been a very good .

    Stayed in September 2023

  • Reviewed: 21 September 2023

    8.0
    Comfortable stay.
    • Leisure trip
    • Solo traveller
    • Studio budget Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The floor or table support was dusty/dirty. My feet picked up some dirt. I didn't bring slippers. I used one of the towels as a small rug which sorted that out. Also tea/coffee/biscuits/milk were collected at reception in a bag. I didn't want to waste by getting another bag. Also there was a little fridge so they could have supplied real milk. Fire alarm went off but there was no explanation when it stopped. No internal telephone to phone reception to ask.

    I liked the clean look throughout and the garden view. Also I could open the windows, if I liked.

    Stayed in September 2023

  • Reviewed: 19 September 2023

    9.0
    Nice appart-hotel close to the sea
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 20 nights
    • Submitted via mobile

    Perfect place to stay near the seashore. Those are appartments with all necessary for cooking and living. Very nice and supportive reception. Mattress was hard that was very good for my wife but not 100% comfortable for me. Very good view from the window to thе backyard. Food markets are in 10 mins walk distance - great for daily promenade. And we also practiced online Asda delivery.

    Stayed in August 2023

  • Reviewed: 19 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Very nice and clean , really good value and friendly staff.

    Stayed in September 2023

  • Reviewed: 16 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio budget Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Would have liked another bed side table as only one provided. Stairs up to the second floor, a lift takes you up to forst floor then down stairs again and then up a second flight. Not suitable if anyone struggles with stairs. A payment of £75 was required on arrival which was not specified on booking.com. Was told it would be returned on leaving. Have yet to receive this back.

    Lovely room, clean, kitchenette including washing machine/dryer. Bathroom was really nice too. The air con was very much appreciated. Great location, easy access to theatres, beach, town centre and railway station. Lots of local buses too.

    Stayed in September 2023

  • Reviewed: 16 September 2023

    8.0
    Relaxing and stress-free
    • Leisure trip
    • Couple
    • Studio budget Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Close to the beach and town centre.!

    Stayed in September 2023

  • Reviewed: 14 September 2023

    9.0
    Functional
    • Business trip
    • Solo traveller
    • Standard Apartment
    • Stayed 1 night
    • Submitted via mobile

    Not having someone on the desk at check out, at 7.30 am. Also not happy at £75 being taken as a holding fee. Usually my experience of this is the money isn’t taken UNLESS it needs to be. Therefore I miss out on two weeks of interest on £75.

    Perfect location. Walking distance to seafront, pier and town centre.

    Stayed in September 2023

  • Reviewed: 14 September 2023

    9.0
    Comfortable and convenient.
    • Business trip
    • Solo traveller
    • Deluxe Apartment
    • Stayed 2 nights

    TV signal was lost intermittently. The kitchen was not fully equipped.

    Location and layout of apartment.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    9.0
    All in all,a great place to stay in Eastbourne.Reasonably priced.Would stay again in this apartment.
    • Leisure trip
    • Couple
    • Studio budget Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The pressure of water in the shower was weak/slow.

    Highly recommended hotel.Excellent location:near the town centre and the seafront.The apartment had everything we need.Staff were very accommodating and always smiling.Place was clean and spacious.Didn’t hear any noise from outside.

    Stayed in September 2023

  • Reviewed: 8 September 2023

    8.0
    Relaxing and comfortable and good value for money, Staff really courteous and friendly and helpful
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 2 nights

    Room was a little smaller than expected Took a bit of driving around to find free paking nearby

    Location was great, staff very friendly, room was clean and had what we needed, comfortable bed and nice shower

    Stayed in August 2023

  • Reviewed: 8 September 2023

    9.0
    Whatever I needed the hotel staff were extremely helpful and courteous. All problems were immediately solved. I would bo
    • Leisure trip
    • Solo traveller
    • Deluxe Apartment
    • Stayed 15 nights
    • Submitted via mobile

    Would be very helpful to have info in the room about the appliances; I needed to have the hob ‘restarted’, the batteries were flat in the room safe, the tv remotes were unreliable. I had to search online for the washing machine manual in order to find out how to unlock the door! I think you should also say on the advertising/room information that if you want to have clean sheets and your room cleaned you have to pay an extra £25.

    Very comfortable, well-arranged, everything I needed

    Stayed in September 2023

  • Reviewed: 7 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio budget Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The room was very hot but it was a warmer weekend than we have had

    Location was great, lovy area, staff were suoer helpful and friendly

    Stayed in September 2023

Showing 76 – 100

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