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Reviews of Osborne Aparthotel

39 Carlisle Road, Eastbourne, BN21 4JS, United Kingdom

#24 of 86 Holiday rentals in Eastbourne

Guests' Choice

Review score

Based on 897 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    8.3

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Showing 76 – 100

  • Reviewed: 1 October 2023

    9.0
    The staff was very helpful, and always ready to support.
    • Leisure trip
    • Solo traveller
    • Studio budget Apartment
    • Stayed 1 night
    • Submitted via mobile

    Sometimes if the neighbours slam the door, I can hear the sound clearly inside of the room

    The room is clean and tidy. The kitchen appliances are very good quality. Bosch, LG washer & Dryer.

    Stayed in September 2023

  • Reviewed: 1 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio budget Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Everything was good

    Nice room clean and comfortable

    Stayed in October 2023

  • Reviewed: 1 October 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Studio budget Apartment
    • Stayed 1 night
    • Submitted via mobile

    Great location, very kindly staff, value of money

    Stayed in September 2023

  • Reviewed: 30 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Mattress was slightly uncomfortable

    Location, value for money, cleanness, high quality electrical equipment, very polite staff , nothing was too much trouble

    Stayed in September 2023

  • Reviewed: 26 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Premier Apartment
    • Stayed 2 nights

    The room/apartment was on the smaller side for three adults. The room/apartment was clean except for the sticky floors. It can be difficult to find parking close by. Lighting in room could be nicer.

    The location is very good - not far from the beach front, fine small kitchen, the staff was very friendly

    Stayed in September 2023

  • Reviewed: 26 September 2023

    8.0
    Comfortable, relaxing and healthy.
    • Leisure trip
    • Couple
    • Studio budget Apartment
    • Stayed 2 nights

    No cafetiere in the kitchen! But that is nit picking. And we got complimentary tea and coffee which made up for it.

    The location. Proximity to South Downs and sea front. The self catering facilities. Towner Gallery nearby.

    Stayed in August 2023

  • Reviewed: 26 September 2023

    9.0
    Would definitely stay again.
    • Family with young children
    • Grand luxury Apartment
    • Stayed 1 night
    • Submitted via mobile

    Lovely and clean Nice little kitchen Great location

    Stayed in September 2023

  • Reviewed: 23 September 2023

    9.0
    Really nice stay
    • Leisure trip
    • People with friends
    • Standard Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nothing. Had a lovely stay.

    We were given an upgrade to a larger room. The staff was really nice and helpful. Big large rooms.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior Apartment
    • Stayed 1 night

    all have been a very good .

    Stayed in September 2023

  • Reviewed: 21 September 2023

    8.0
    Comfortable stay.
    • Leisure trip
    • Solo traveller
    • Studio budget Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The floor or table support was dusty/dirty. My feet picked up some dirt. I didn't bring slippers. I used one of the towels as a small rug which sorted that out. Also tea/coffee/biscuits/milk were collected at reception in a bag. I didn't want to waste by getting another bag. Also there was a little fridge so they could have supplied real milk. Fire alarm went off but there was no explanation when it stopped. No internal telephone to phone reception to ask.

    I liked the clean look throughout and the garden view. Also I could open the windows, if I liked.

    Stayed in September 2023

  • Reviewed: 19 September 2023

    9.0
    Nice appart-hotel close to the sea
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 20 nights
    • Submitted via mobile

    Perfect place to stay near the seashore. Those are appartments with all necessary for cooking and living. Very nice and supportive reception. Mattress was hard that was very good for my wife but not 100% comfortable for me. Very good view from the window to thе backyard. Food markets are in 10 mins walk distance - great for daily promenade. And we also practiced online Asda delivery.

    Stayed in August 2023

  • Reviewed: 19 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Very nice and clean , really good value and friendly staff.

    Stayed in September 2023

  • Reviewed: 16 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio budget Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Would have liked another bed side table as only one provided. Stairs up to the second floor, a lift takes you up to forst floor then down stairs again and then up a second flight. Not suitable if anyone struggles with stairs. A payment of £75 was required on arrival which was not specified on booking.com. Was told it would be returned on leaving. Have yet to receive this back.

    Lovely room, clean, kitchenette including washing machine/dryer. Bathroom was really nice too. The air con was very much appreciated. Great location, easy access to theatres, beach, town centre and railway station. Lots of local buses too.

    Stayed in September 2023

  • Reviewed: 16 September 2023

    8.0
    Relaxing and stress-free
    • Leisure trip
    • Couple
    • Studio budget Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Close to the beach and town centre.!

    Stayed in September 2023

  • Reviewed: 14 September 2023

    9.0
    Functional
    • Business trip
    • Solo traveller
    • Standard Apartment
    • Stayed 1 night
    • Submitted via mobile

    Not having someone on the desk at check out, at 7.30 am. Also not happy at £75 being taken as a holding fee. Usually my experience of this is the money isn’t taken UNLESS it needs to be. Therefore I miss out on two weeks of interest on £75.

    Perfect location. Walking distance to seafront, pier and town centre.

    Stayed in September 2023

  • Reviewed: 14 September 2023

    9.0
    Comfortable and convenient.
    • Business trip
    • Solo traveller
    • Deluxe Apartment
    • Stayed 2 nights

    TV signal was lost intermittently. The kitchen was not fully equipped.

    Location and layout of apartment.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    9.0
    All in all,a great place to stay in Eastbourne.Reasonably priced.Would stay again in this apartment.
    • Leisure trip
    • Couple
    • Studio budget Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The pressure of water in the shower was weak/slow.

    Highly recommended hotel.Excellent location:near the town centre and the seafront.The apartment had everything we need.Staff were very accommodating and always smiling.Place was clean and spacious.Didn’t hear any noise from outside.

    Stayed in September 2023

  • Reviewed: 8 September 2023

    8.0
    Relaxing and comfortable and good value for money, Staff really courteous and friendly and helpful
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 2 nights

    Room was a little smaller than expected Took a bit of driving around to find free paking nearby

    Location was great, staff very friendly, room was clean and had what we needed, comfortable bed and nice shower

    Stayed in August 2023

  • Reviewed: 8 September 2023

    9.0
    Whatever I needed the hotel staff were extremely helpful and courteous. All problems were immediately solved. I would bo
    • Leisure trip
    • Solo traveller
    • Deluxe Apartment
    • Stayed 15 nights
    • Submitted via mobile

    Would be very helpful to have info in the room about the appliances; I needed to have the hob ‘restarted’, the batteries were flat in the room safe, the tv remotes were unreliable. I had to search online for the washing machine manual in order to find out how to unlock the door! I think you should also say on the advertising/room information that if you want to have clean sheets and your room cleaned you have to pay an extra £25.

    Very comfortable, well-arranged, everything I needed

    Stayed in September 2023

  • Reviewed: 7 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio budget Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The room was very hot but it was a warmer weekend than we have had

    Location was great, lovy area, staff were suoer helpful and friendly

    Stayed in September 2023

  • Reviewed: 7 September 2023

    7.0
    Comfortable and convenient.
    • Solo traveller
    • Deluxe Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Room was a lot smaller to when I stayed previously.

    Stayed here a couple of times before. Very clean and comfortable. Very convenient for Seven Sisters cliffs. Very close to beach.

    Stayed in July 2023

  • Reviewed: 5 September 2023

    8.0
    Clean and comfortable place to stay with friendly welcome.
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    The room faced the street. We were disturbed off and on into the night by the entrance door banging as guests were coming and going quite regularly. The door was had a spring closure causing it to slam shut each time. And an episode of someone continually banging on the door for 30mins to be let in late at night.

    Lovely welcome and clean and comfortable place to stay overnight.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    The location and the apartment were cleaned to high standard and would recommend . The only problem was some wasps in the room, and when we checked in front desk, did advise me that there had been a pest problem recently. But apart from that, everything was spot on

    Stayed in September 2023

  • Reviewed: 2 September 2023

    8.0
    Great location and polite staff
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 2 nights
    • Submitted via mobile

    A little dated but very clean

    Good location and reasonably priced

    Stayed in September 2023

  • Reviewed: 2 September 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Apartment
    • Stayed 2 nights

    Could have had a few more items for dining in eg. table mats

    Comfortable and clean, easy access

    Stayed in August 2023

Showing 76 – 100

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