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Reviews of Osborne Aparthotel

39 Carlisle Road, Eastbourne, BN21 4JS, United Kingdom

#23 of 86 Holiday rentals in Eastbourne

Guests' Choice

Review score

Based on 928 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    8.2

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Showing 76 – 100

  • Reviewed: 29 March 2024

    8.0
    Very good
    • Couple
    • Studio budget Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Great shower with plenty of space in our room, always plenty of hot water.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    Comfortable bed with everything you need
    • Leisure trip
    • Solo traveller
    • Studio budget Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Floor was a little sticky

    Great facilities and very helpful staff.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    Went above and beyond
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing we didn't like, it was amazing

    Love everything, the staff were amazing, we booked 2hrs before arrival due to being let down on a booking elsewhere, the manager went above and beyond, we've now booked another 2 weekend stays which we are very much looking forward to

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Clearn spacious rooms, excellent shower
    • Leisure trip
    • Couple
    • Studio budget Apartment
    • Stayed 1 night

    Clean, spacious rooms, excellent shower

    Stayed in March 2024

  • Reviewed: 24 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio budget Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Too warm.

    Good location. Clean facilities. Apartment layout.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio budget Apartment
    • Stayed 1 night
    • Submitted via mobile

    Great staff, great room, would recommend

    Stayed in March 2024

  • Reviewed: 18 March 2024

    10
    Great
    • Leisure trip
    • Group
    • Grand luxury Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great little find. Clean tidy staff friendly excellent location

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The temperature was cranked up way too high! I’m from Australia so I can handle heat but this was unreal. I was able to adjust it in my room but the communal areas were like a sauna.

    Very clean and the staff were extremely friendly and helpful.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    10
    Could not be happier
    • Leisure trip
    • Couple
    • Studio budget Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Fantastic place. Great location and very polite and helpful staff

    Stayed in March 2024

  • Reviewed: 12 March 2024

    10
    Absolutely Fab
    • Leisure trip
    • Family with young children
    • Premier Apartment
    • Stayed 1 night
    • Submitted via mobile

    To be fair there was nothing to dislike.

    From the moment we stepped into front and reception, our stay started the staff were really friendly. They were so helpful, Mum, me and our little dog were made to feel welcome. Upgrade of room. Really clean and all you needed. Located on ground floor as I am disabled. I even forgot my plug to charge my phone and Ragu lent me his overnight. Great Location as well. Managed to park opposite which was a bonus

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Great accommodation, with good clean facilities - all that we needed.
    • Leisure trip
    • Couple
    • Studio budget Apartment
    • Stayed 1 night

    Nothing, except additional charge on arrival for dogs but we had received an email to inform us of this but had missed it, during a busy day.

    Large room with high ceilings, comfortable bed and good kitchen space, although not many utensils, if you were planning to cook. Upgraded to a larger room, and given additional later check out. Dog friendly accommodation.

    Stayed in February 2024

  • Reviewed: 10 March 2024

    10
    Really friendly staff and an amazing stay
    • Leisure trip
    • Couple
    • Studio budget Apartment
    • Stayed 1 night
    • Submitted via mobile

    Really clean and great facilities. Comfy bed and amazing shower

    Stayed in March 2024

  • Reviewed: 3 March 2024

    9.0
    Lovely place, would go back.
    • Leisure trip
    • Solo traveller
    • Deluxe Apartment
    • Stayed 1 night

    Only thing which is annoying is parking is terrible.

    Loved everything. Friendly staff, picked my room from 2 available. Clean and comfortable.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Grand luxury Apartment
    • Stayed 1 night
    • Submitted via mobile

    I liked everything.

    Fabulous apartment. Clean comfortable and lovely kind staff.

    Stayed in February 2024

  • Reviewed: 28 February 2024

    10
    I thoroughly enjoyed my stay. I was very comfortable and felt safe. Staff were friendly and helpful.
    • Leisure trip
    • Solo traveller
    • Studio budget Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect.

    Location was superb, minutes from eating places, galleries and theatres, and the beach.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    9.0
    Great location, great apartment, great weekend 🌞
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Large clean spacious room with everything we needed perfectly equipped kitchen and large clean bathroom, very comfortable bed plenty of space for all our luggage and our dog. Ironing board, iron, hair dryer, washing machine everything you could possibly need for a long stay. Very well decorated and well presented room, immaculately clean sheets and towels, hand wash, body wash, washing up liquid and washing up materials supplied, kettle, toaster, microwave and full-size oven if you need it! Large TV very good Wi-Fi, card entry system without one single issue. At reception during check-in we were given a bag with tea, coffee, milk and sugar...nice touch.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    9.0
    It was real value for money. Very helpful staff
    • Leisure trip
    • Solo traveller
    • Studio budget Apartment
    • Stayed 2 nights
    • Submitted via mobile

    It was raining but nothing to do with hotel

    Warm welcome at reception and nice upgrade without even I needing to ask. The manager was very helpful of my disability and offered me a room on ground floor.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 2 nights

    excellent location, friendly staff, clean and large room, comlimentary tea and coffee, room upgrade,

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Good value for the location
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 2 nights

    The room was rather cramped for a 'deluxe'. Not much space to eat breakfast at the table and whilst we had rear views over the green, we could actually open the windows enough. Only two bath towels and one hand towel. Had to bleed the towel rail to get it to work and the radiators also needed the same treatment.

    Great location - handy for the beach, theatres and town. Free on street parking was a pleasant surprise. Friendly staff on arrival and help getting to the room. Room was lovely and clean but was a bit cramped for a 'deluxe'.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    8.0
    Would return!
    • Leisure trip
    • Couple
    • Premier Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Far too hot in common parts and in room on first night. Turned all the radiators off on second night and left windows open. Then cool enough. A chopping board in the kitchen would be useful.

    Location. Free street parking. Comfortable beds. Pleasant helpful staff.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    8.0
    Great staff. Clean. Great facilities.
    • Business trip
    • Solo traveller
    • Studio budget Apartment
    • Stayed 4 nights
    • Submitted via mobile

    All good. The hallway was boiling hot!

    Clean. Good facilities. Lovely staff

    Stayed in January 2024

  • Reviewed: 8 February 2024

    10
    Clean and friendly!
    • Solo traveller
    • Studio budget Apartment
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    The front desk was so friendly! And they upgraded my budget room to a deluxe for free! Just what I needed after a long commute. Amazing place, clean, warm, great location. If it weren't for the rain and strong winds, it's the perf place to book since it's near the beach. I highly recommend!!!!

    Stayed in February 2024

  • Reviewed: 4 February 2024

    10
    Was a great stay, would recommend anyone to come here!
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain about!

    Very spacious and the room was immaculate! The staff were so friendly also and very accommodating.

    Stayed in February 2024

  • Reviewed: 28 January 2024

    10
    Exceptional Accommodation
    • Leisure trip
    • Family with young children
    • Premier Apartment
    • Stayed 1 night
    • Submitted via mobile

    Absolutely nothing!

    The accommodation was amazing!!! The hospitality and super warm welcome by the reception staff was excellent. We were given an upgrade to our room without asking and we were kindly escorted to the room location. The room itself was lovely and warm and had a full kitchen with all utilities and utensils. Never have we been in a place so clean and spotless!! Well done to the staff!!! All the bedding, the towels, and all the rooms were EXCEPTIONAL! Out of a score of 10 we give the hotel a score of 20! If you need somewhere for a vacation in Eastbourne………This is the place !!! Honestly it’s super excellent and really good value for money.

    Stayed in January 2024

  • Reviewed: 22 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    I thought staff were vert nice and made sure our stay was good

    Stayed in January 2024

Showing 76 – 100

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