21 Knightswick Road, Canvey Island, SS8 9PA, United Kingdom
#1 of 1 hotels in Canvey Island
Guests' ChoiceBased on 1556 hotel reviews
7.4Cleanliness
7.9
Comfort
7.8
Location
8.4
Facilities
7.5
Staff
8.7
Value for money
7.6
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End of dialog contentReviewed: 2 May 2024
Mike
United KingdomFunctional hotel but eith a car park, wi-fi and high street nearby. Pleasant staff. It's pretty basic, but all you need and with an interesting barc downstairs. Food looks good.
Stayed in April 2024
Reviewed: 30 April 2024
Deborah
CanadaVery hard small bed, no wi fi in any of the rooms, only in the bar or restaurant. Extra charge for breakfast. One way road system to get into the grounds of the hotel.
Friendly staff.
Stayed in April 2024
Reviewed: 29 April 2024
Dallas
United KingdomCould hear people talking through the walls in the adjoining room. Full English breakfast was nice but there were no options and you got what they gave you.
Good location in the centre of town. Staff were really friendly and helpful. Parking on site. Comfy beds.
Stayed in April 2024
Reviewed: 26 April 2024
Jon
United KingdomKnowing you can pay an extra £1 on top of the Continental to get a kiddies cooked breakfast should be better advertised. Definitely a better quality toilet roll.
The hotel was much much better than the reviews. It was quiet, comfortable and friendly.
Stayed in April 2024
Reviewed: 15 April 2024
Lee
United KingdomThe room was abit dusty
Breakfast was really nice
Stayed in April 2024
Reviewed: 14 April 2024
Adam
United KingdomLovely staff. Walls a bit thin. Can hear guests in rooms. Wifi strength non-existent throughout hotel makes it hard to do any work apart from in the bar. Then i wanna drink. Bathroom and beds comfortable and ample for a short stay. Again, lovely staff. Just could do with a refresh and the price being cheaper for the level of accommodation provided.
Stayed in February 2024
Reviewed: 10 April 2024
Simon
United KingdomThere was a mix up on keys between room 6 and 9, which wouldn't have been a problem except it turned out that 6 key also opens 9's door and we were woken at 0300 when someone with the other key opened our door and came in much to our surprise (albeit that it could have been their room!)
Nice hotel, staff very pleasant and helpful both on reception and in the restaurant.
Stayed in April 2024
Reviewed: 9 April 2024
Mike
United KingdomWe are in our 70’s and there needs to be a handrail fitted over the Bath to assist getting in and out for a shower..
Quiet, well laid out
Stayed in April 2024
Reviewed: 8 April 2024
Emma
United KingdomCould have been a bit cleaner
Close to our venue. Very friendly and helpful staff. Lovely food.
Stayed in April 2024
Reviewed: 7 April 2024
Pippa
United KingdomWe was there as a large group and and have spent £1500+ as a group and was questioned over a £4:50 pudding that hadn’t came out of the kitchen. But was told we had it already .
It was a lovely location close to where we needed to be aswell
Stayed in April 2024
Reviewed: 7 April 2024
Lea
United KingdomTV not the biggest and channels hit and miss
Overall clean , location perfect easy check in
Stayed in April 2024
Reviewed: 2 April 2024
Roy
United KingdomThe hotel is a little dated compared to other hotels that i have visited. Wifi only downstairs, no USB sockets, TV in room was so small. Drink and food expensive.
Central location and easy to access to car park that had plenty of spaces. Staff were very helpful
Stayed in March 2024
Reviewed: 18 March 2024
Janet
United KingdomIthe size of the beds are only queen size the nternet very poor only get a good signal in the bar area
Breakfast was lovely value for money
Stayed in March 2024
Reviewed: 17 March 2024
Karen
FranceThe room was a bit dingy. Tv very small as were the towels. Room is in need of a refurb. Unpleasant stains on the carpets and wall. Bathroom grouting and fittings a bit tired and mouldy. We had a meal in the bar and there were bits of food on the fittings around our table and on the floor. We had a double beef burger but we don’t think they were beef. Hamburgers more probably.
The location is very convenient for us when visiting family. The bed was comfy and as it was mid week we had three peaceful nights sleep. Parking is good. We noticed slight improvement on the tidiness of the outside areas since our last visit.
Stayed in March 2024
Reviewed: 10 March 2024
Kelly
United KingdomWhilst the room was clean and the linen was clean, the pillows were stained & there were no pillow protectors. The mattress protector was clean but the duvet was stained. Also, the breakfast wasn't as good as expected. Also, one of us didn't have breakfast due to suffering from a cold/cough, when asked why only obe of us was having breakfast his reply was responded with 'you don't gwt a refund!' - we hadn't asked for one!
Good location for purpose of visit.
Stayed in March 2024
Reviewed: 10 March 2024
Andrew
United KingdomNeed of update and no wifi and my room description said lake view but I was over looking the carpark.
Location
Stayed in March 2024
Reviewed: 7 March 2024
Mel
United KingdomTiny TV in bedroom on a great big wall ! Room needs updating
Great location for a party we attended
Stayed in March 2024
Reviewed: 7 March 2024
דבי
IsraelThe bed was a bit short
Stayed in January 2024
Reviewed: 4 March 2024
Barbara
United KingdomLocation was great lovely view of the lake from restaurant. Room basic beyond belief. No arm chair or stool for the dressing table. Just a plastic hardback chair. We got woken at 2am with a comotion going on outside our window. All that said breakfast was great the function rooms equally so. Staff were lovely lunch was good and there is plenty of parking. I would stay again but would hope for a few comforts in the rooms.
Stayed in March 2024
Reviewed: 24 February 2024
Neal
United KingdomLocal
The staff at the hotel was so kind looking after everything we needed for our family funeral
Stayed in February 2024
Reviewed: 23 February 2024
Kirk
United KingdomRoom smelt damp and there were stains on the carpet as if there had been a leak from somewhere. Several cob webs in the corner near the front entrance.
Very good location to where we were going.Stayed at this hotel before.
Stayed in February 2024
Reviewed: 22 February 2024
Tracy
United KingdomDon't like your tiny TV that are in the rooms
The rooms are always comfortable.
Stayed in February 2024
Reviewed: 19 February 2024
Julie
SpainOnly one key given, and that had a big tag with the name of the hotel, plus the room number. Big security risk if we were to lose/mislay/be robbed
We booked the hotel purely because of the location, it was exactly where we needed to be, so the location was excellent
Stayed in February 2024
Reviewed: 19 February 2024
Kevin
United KingdomThe rooms are a little tired.
Clean comfortable bed and the food was very reasonably priced and very good.
Stayed in February 2024
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