Oyster Wharf, Unit C Mumbles Road, The Mumbles, SA3 4DN, United Kingdom
#12 of 30 hotels in The Mumbles
Guests' ChoiceBased on 367 hotel reviews
8.8Cleanliness
9.5
Comfort
9.4
Location
9.6
Facilities
9.0
Staff
9.3
Value for money
8.3
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 April 2024
David
United KingdomBeautiful presented hotel and restaurant. Amazing food and staff.
Stayed in April 2024
Reviewed: 28 April 2024
Terry
United KingdomLocation
Stayed in March 2024
Reviewed: 27 April 2024
Emma
United KingdomEngineering works outside were a bit disruptive
Very friendly staff, lovely room, excellent breakfast and lovely location
Stayed in April 2024
Reviewed: 25 April 2024
James
United KingdomThe room would have benefitted from having a safe. Otherwise excellent.
Breakfast choice was great. Food was excellent.
Stayed in April 2024
Reviewed: 21 April 2024
Paul
United KingdomI booked a room with a sea view, however that is not what we got
Everything was perfect
Stayed in March 2024
Reviewed: 18 April 2024
Bethan
United KingdomLovely location, clean comfortable room
Stayed in April 2024
Reviewed: 16 April 2024
Adrian
United KingdomBreakfast staff on first morning very good, on second morning vague.. When I asked for the bill, told printer not working and it had been paid anyway. II was sent an email copy and it was OK, but i should have preferred to have seen it, and approved it first.
Breakfast a bit disappointing......poor orange juice, Too much and not fresh.
Stayed in April 2024
Reviewed: 15 April 2024
Robert
United KingdomNothing negative to say about the hotel,, but the only thing that was disappointing ( not much tho) was the fact the bar closed at 9pm but apparently it’s seasonal
What a quirky hotel, with amazing views and a fabulous restaurant
Stayed in April 2024
Reviewed: 15 April 2024
Mandy
United KingdomThere wasn’t anything I didn’t like!
I loved it ! Clean, modern and trendy! Great location and the manager was so efficient, it was excellent value for money . We had a fabulous breakfast too and could have anything we wanted - all included! I loved the decor !
Stayed in April 2024
Reviewed: 7 April 2024
Francesca
United KingdomThe food was exceptional!
Stayed in April 2024
Reviewed: 6 April 2024
Jana
SwitzerlandLovely, comfortable room. Bathroom with a very nice shower. Nice breakfast. Friendly staff. Would definitely recommend it!
Stayed in April 2024
Reviewed: 5 April 2024
Jenni
United KingdomBeautifully renovated and furnished, gorgeous location, lovely staff. Great breakfast too!
Stayed in April 2024
Reviewed: 2 April 2024
Janice
United KingdomVery hot room Didn't see staff, apart from bar area.
Quite, and clean perfect location
Stayed in March 2024
Reviewed: 1 April 2024
Elisa
United KingdomIt was £200 for one night, just very expensive for a pub hotel. There is not much competition in the area hence the price. You can stay somewhere for £70 but not very nice. This place would be better priced at £130 per night.
It was a nice hotel by the sea, good decor, good cleanliness
Stayed in March 2024
Reviewed: 31 March 2024
Alexandra
United KingdomLovely staff, very comfortable room, great facilities, excellent breakfast. Location also very good right on Mumbles seafront.
Stayed in March 2024
Reviewed: 29 March 2024
Sian
United KingdomFood unexceptional
Location and the room decor. Friendly staff .
Stayed in March 2024
Reviewed: 25 March 2024
Lisa
United KingdomOne tiny issue-only herbal tea in the room.
Amazing staff. Immaculately clean Great location. Super comfy bed.
Stayed in March 2024
Reviewed: 25 March 2024
Amanda
United KingdomI didn’t go because hotel warned me of construction work. It was easy to cancel, no fee.
Stayed in February 2024
Reviewed: 23 March 2024
Uma
United KingdomNil
Fab location and room
Stayed in March 2024
Reviewed: 20 March 2024
Cara
United KingdomWish we booked more than 1 night!
Rooms were stunning, spacious and well decorated. The bed was huge and so comfortable. The room had lovely little touches such as a radio, under floor heating, fridge and coffee machine. The location was perfect, plenty of restaurants and bars to choose from within a 30 second walk. Our balcony looked out across the sea. We couldn't fault anything.
Stayed in March 2024
Reviewed: 11 March 2024
Viorel
RomaniaMissing the flexible shower (hose)
All was ok except the fact that the shower over the bath was fixed ..no flexibility
Stayed in March 2024
Reviewed: 7 March 2024
Andrea
United KingdomNothing apart from the balcony wasn’t available with the view, it was kind of either or.
The staff were lovely, the food was amazing, room was great and location was amazing. It would have been amazing if the balcony was on the second floor rather than the first for the view.
Stayed in March 2024
Reviewed: 6 March 2024
Jo
United KingdomVery convenient, close to restaurants. Comfy. Friendly staff.
Stayed in March 2024
Reviewed: 25 February 2024
Helen
United KingdomInstructions for access out of hours were difficult to follow.
Excellent choices for breakfast - very tasty and fast delivery.
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content