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Reviews of Palm Court Hotel 3 stars

St Nicholas Cliff, Scarborough, YO11 2ES, United Kingdom

#17 of 33 hotels in Scarborough

Guests' Choice

Review score

Based on 1681 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    9.3

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    7.6

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 6 May 2024

    9.0
    Very chilled
    • Leisure trip
    • Couple
    • Classic Double King Room
    • Stayed 3 nights
    • Submitted via mobile

    We did ask to move to another room because our room was so hot which was not a problem.

    I could not fault the breakfast piping hot with plenty of choice.The staff very polite and attentive

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Very enjoyable trip and the weekend was a great success
    • Leisure trip
    • Couple
    • Superking Double Room
    • Stayed 1 night

    Maybe the pub across the road from the hotel as it is very popular with music and drinks in full swing until quite late, we couldn’t complain about it really as we had spent a great evening in the said pub.

    This is an older style hotel that has retained many of its original features which gives the hotel a wonderful feeling of style. It is clean and comfortable with staff that can only be described as being wonderful on many levels. The hotel has its own car park which for me is important especially as parking is at a premium in the town.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Bet enjoyable
    • Leisure trip
    • Couple
    • Classic Double King Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff were very helpful and professional.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Would stay again
    • Leisure trip
    • Couple
    • Classic Double King Room
    • Stayed 1 night
    • Submitted via mobile

    We were on the 2nd floor & it was extremely hot during the night, we had no heating on in the bedroom but the hallway heaters were on full which we only realised in the morning were the issue

    The breakfast was very good, lots of choice. The situation of the hotel is perfect for both beach & town

    Stayed in May 2024

  • Reviewed: 4 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room very warm

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Really nice central location
    • Leisure trip
    • Family with young children
    • Classic Family Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    As noted above.. the bathroom needed a little maintenance work and the actual hotel car park is poor.

    The location is absolutely fine, the venue is very nice and the staff are lovely. The room was tidy albeit with some minor maintenance issues regarding the tile work and finish in the bathroom. There is a temporary use of the car park at front of the hotel but the actual hotel car park is in a bit of a dire state/ that said, apparently it is locked/secured.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    staff were very helpful especially night manager David and made it a lovely weekend
    • Leisure trip
    • Couple
    • Classic Double King Room
    • Stayed 2 nights

    the room

    the service in the restaurant and bar was first class but the room was rather small and only had one easy chair and was not very comfortable

    Stayed in March 2024

  • Reviewed: 30 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double King Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent food, attentive staff, and

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double King Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast

    Location

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Comfortable stay in a great location.
    • Leisure trip
    • Couple
    • Classic Double King Room
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    Good spacious room, large comfortable bed & helpful reception staff. Also , the breakfast was excellent, served by a professional team, thank you.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Palm Court 😀
    • Leisure trip
    • Family with young children
    • Classic Double King Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful hotel, excellent location, great breakfast.

    Stayed in February 2024

  • Reviewed: 27 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superking Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Poor heating in bedroom. No heating or heated towel rail in bathroom. Expensive for what it is.

    Large room. Large bed. Breakfast. Great staff.

    Stayed in March 2024

  • Reviewed: 26 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double King Room
    • Stayed 3 nights
    • Submitted via mobile

    Dinner menu prices high plus having to pay £3 per side dish.

    Great choice of breakfast. Secure undercover parking.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Very enjoyable weekend
    • Leisure trip
    • Couple
    • Superking Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Location plus parking

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Family Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    There was a very strong smell of deep fat frying in the room. We think this was coming from a large, silver flue that was situated across from the room outside. There was a continuous, strong smell within the room. When we arrived a window was open we thought that was the reason why it smelt. We were only there for 2 nights so didn't bother to complain.

    The room was clean and comfortable. Overall a good sized room.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    7.0
    Mixed bag
    • Leisure trip
    • Couple
    • Classic Double King Room
    • Stayed 1 night
    • Submitted via mobile

    See above.

    The hotel and room were lovely as were the staff. The bar, restaurant and common areas were great. The problems lie with the bed and breakfast. The bed was like laying on stone and the pillows needed some stuffing in them. The breakfast had a good buffet and juice selection and the coffee and tea were good as they were in our room. I had grilled kipper which was hard and cold, it had obviously been cooked a whole ago as was the English breakfast. The fried egg was good but the rest was poor and bacon was hard, mushrooms over done and black pudding wasn't nice. The service at breakfast was excellent but I wouldn't be in a rush to eat there again. Sorry.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Very good value
    • Couple
    • Classic Double King Room
    • Stayed 2 nights
    • Submitted via mobile

    handy for all amenities

    The hotel was first class.and the staff where very professional.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Almost perfect for us.
    • Leisure trip
    • Group
    • Classic Family Room (2 Adults + 2 Children)
    • Stayed 1 night

    The breakfast was a good size and the selection was also really good. However, the main cooked ingredients (sausage and bacon) were almost inedible as they were way overcooked. Such a shame as we were all looking forward to a rare fry-up. Hopefully reading this, it can be corrected as I would definitely stay here again.

    Very good experience, underground parking for cars and our motorcycles. The rooms are large, quiet and comfortable. The ensuite bathroom had a bath/shower which worked fine.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Great all round hotel, I think the rooms need updating but was a great stay with great staff
    • Leisure trip
    • Couple
    • Classic Double King Room
    • Stayed 2 nights
    • Submitted via mobile

    Floorboards moved in the room

    Bed and how clean it was

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    enjoyed it would book again
    • Leisure trip
    • Couple
    • Classic Family Room (2 Adults + 1 Child)
    • Stayed 2 nights

    view

    Breakfast and afternoon tea was excellent

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    A pleasant say for a one night getaway.
    • Leisure trip
    • Couple
    • Classic Double King Room
    • Stayed 1 night

    The Room was ok, did feel a little dated, but was clean. Could have done with air com or a window that opened. There was a fan in the room so that was something. When I saw the venue was listed as a sea front hotel that was one of my reasons for booking, the actual veiw out the window was of the back of someone's yard which was a shame. All in all not a bad hotel. Maybe the price could of been fractionally less.

    The Breakfast was excellent and the location was good with access to the town centre and seafront a 10 minute walk away. The accès to the room was good with a lift provided,Also onsite parking was available.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Family with young children
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t find anything that I didn’t like

    The property was in a good location for shops and was clean and well presented.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Spontaneous night away
    • Leisure trip
    • Couple
    • Classic Double King Room
    • Stayed 1 night
    • Submitted via mobile

    The shower in our room (37) could do with a bit of a make over as the paint on the ceiling is peeling away the sealant was black in places and the vent didn't look like it had been cleaned for a while. However that said it didn't make a difference to our stay we still enjoyed it.

    The location is good and the room was nice, bed was very comfortable. The breakfast was good.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    An ok break. We could have had the third night free if we’d booked direct.
    • Leisure trip
    • Couple
    • Superking Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very poor wifi, mouldy bathroom, one dirty pillowcase.

    Location, breakfast, furnishing.

    Stayed in April 2024

Showing 1 – 25

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