Exeter Road, Bournemouth, BH2 5AJ, United Kingdom
#16 of 68 hotels in Bournemouth
Guests' ChoiceBased on 3634 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
9.5
Facilities
8.1
Staff
9.2
Value for money
8.0
Free WiFi
7.8
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End of dialog contentReviewed: 27 April 2024
Paul
United KingdomNo subtitles on tv
Breakfast was good and location to access everything
Stayed in April 2024
Reviewed: 24 April 2024
Debbie
United KingdomThe boiler broke down on my day of departure, so my shower was a bit cold.
Large comfortable room with all necessary facilities. Good location. Nice restaurant. Friendly staff.
Stayed in April 2024
Reviewed: 24 April 2024
Tim
United KingdomTV in my room stopped working!
Prompt service at breakfast and general quality of hotel
Stayed in April 2024
Reviewed: 24 April 2024
John
United KingdomThe bath over the shower is difficult for older people to get in. Bed quite hard
Location and breakfast exceptionally good
Stayed in April 2024
Reviewed: 22 April 2024
Adamphoon15
United KingdomThe room decor and furniture was a bit dated.
The price was very good for breakfast included too, breakfast was also good. I also liked the amount of space I had in the room.
Stayed in March 2024
Reviewed: 21 April 2024
Carole
United KingdomMy husband could hear music during the night presumably from a club
Great place to stay when going to a concert. Very comfortable and clean. Good food in the restaurant.
Stayed in April 2024
Reviewed: 20 April 2024
Sandra
United KingdomWe had a superior room overlooking the sea. There was no storage space in the bathroom, the sink waste was rusty, the taps were poor quality and the hot one was loose. The sealant round the sink needs replacing. The room itself was spacious with a lovely view but the outside window needs a good clean!
Breakfast excellent. The staff were really good. The restaurant was very good but overpriced and no choice other than fish. If you are not a fish lover this is not the place for you.
Stayed in April 2024
Reviewed: 20 April 2024
Darren
United KingdomCar parking , the guy on the reception on arrival was rude and not very pleasant . He should learn some basic manners .
Very nice stay room ok , restaurant food excellent , breakfast very nice . Overall a nice place to stay .
Stayed in April 2024
Reviewed: 18 April 2024
Paul
United KingdomHeating was poor, no proper bar, room could do with a deep clean
Staff and location excellent
Stayed in April 2024
Reviewed: 18 April 2024
Daniel
United StatesNon-mixing faucets in sink. Extra charge for espresso drinks at breajfast,
Location. Near pier and entrance to gardens. Right by bus stop to get to and from rail station.
Stayed in April 2024
Reviewed: 17 April 2024
Jones
United KingdomGood meals
Very good
Stayed in April 2024
Reviewed: 16 April 2024
Kirsty
United KingdomWe had disabled parking booked at the hotel but had to move it as the spaces were all taken and couldn’t park it in the car park until a few hours after we arrived and then was really tight. The staff did all they could to help us to park but to be honest if we booked a space then it should have been ready for us - whoever else was parked there perhaps should not have been? Breakfast was a let down - ordered omelette (very small amount of filling) and some toast - only got one slice of toast so ordered another slice but after 20 minutes it didn’t arrive so we left. They kept running out of things for the buffett so had to keep waiting for them to top them up. Butter/coffee/orange/apples juice all ran out and people had to wait - also the croissant was hard.
Staff were very friendly and location was great
Stayed in April 2024
Reviewed: 15 April 2024
Lorraine
United KingdomIt needs updating
Location
Stayed in April 2024
Reviewed: 15 April 2024
Janet
United KingdomRooms need upgrading and lock on door didn’t feel secure
It’s location
Stayed in April 2024
Reviewed: 15 April 2024
Kevin
United KingdomRight opposite the conference centre
Stayed in March 2024
Reviewed: 14 April 2024
Ginnie
United KingdomThe one and only improvement I would like to see - is to provide coffee and decaf coffee in cafetierres for breakfast.
Everything. The evening meal and breakfasts were excellent, if anything the breakfasts were too big! Service was great, staff were very friendly, our room was fine in every way.
Stayed in April 2024
Reviewed: 14 April 2024
Donna
United KingdomClean, central, friendly and fabulous food. Rooms have everything you need and beds super comfty.
Stayed in April 2024
Reviewed: 13 April 2024
Jen
United KingdomAlthough the building is lovely it definitely needs some TLC. Especially on the outside. The parking situation isn’t brilliant at all. Although nice that you can get a discount for the car park across the road.
We liked the fact considering the location it was quiet. The restaurant was lovely for breakfast. Had all you needed in the room and was clean and tidy.
Stayed in March 2024
Reviewed: 8 April 2024
Tim
United KingdomThe room was nicely decorated and clean, the breakfast was served hot and cooked to order, the selection of breakfast available was excellent The location was very close to the pier and beach so was ideally located for families or any age group
Stayed in April 2024
Reviewed: 5 April 2024
David
United KingdomThe shower was very small and shower head not suitable for small shower
bedroom nice size, but very dated receptionist was lovely very helpful and friendly. Location was brilliant, and our meal in the crab restaurant was excellent staff lovely too.
Stayed in March 2024
Reviewed: 4 April 2024
Lorraine
United KingdomMy single bed was uncomfortable due to having massive dip in ot
Clean and tidy. Staff were lovely
Stayed in March 2024
Reviewed: 2 April 2024
John
United KingdomThe location, comfortable bed & lovely breakfast, staff very friendly & helpful
Stayed in April 2024
Reviewed: 1 April 2024
Stella
United KingdomEverything was brilliant other than the complimentary biscuits which were savoury rather than sweet so not what you'd normally have with a cup of tea or coffee
Perfect location for the beach, gardens and theatre with lovely breakfasts and well equipped comfortable rooms
Stayed in March 2024
Reviewed: 31 March 2024
Neil
United KingdomIt served the purpose and was very comfy
Stayed in March 2024
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