There was no lobby or decent bar to sit around and chat so you had to keep going out I booked saying 2 rooms for people with mobility problems but was given bath with a shower in it but I couldn't get in to bath

The location The breakfast

Stayed in May 2024

Greater selection for continental breakfast.

Position excellent. Large comfortable room.

Stayed in May 2024

Didn't realise we had been allocated an enormous ground floor accessible room. Being next to reception, it was quite noisy at times. Would have much preferred a cosier, smaller room on a higher floor.

Friendly staff. Clean. Great location

Stayed in May 2024

Lovely big, light, and airy room. Clean and well presented. Good selection of tea / coffee in room, also bottled water and very nice buscuits. Bed was firm (too firm for my husband). Very well soundproofed, could barely hear anything from ourside the room. The Tower fan was a god send as room was on the ground floor, and I didn't want to leave the window open wide. Room service was available and reasonably priced. Toiletries were provided, we only used the soap though. Staff were very friendly and happy to help. Good choice for breakfast. Brilliant position for BIC or the Pavillion. Right by the beach too.

Stayed in May 2024

Armchairs in the room were uncomfortable. Toilet roll holder was behind you!

Location was perfect. Restaurant was excellent.

Stayed in May 2024

A J on reception was very helpful

Stayed in May 2024

Rooms a bit dated and my pillows were flat

Clean , large room, friendly staff

Stayed in May 2024

The room was hot due to a sunny day, and the offered column fan is insufficient from a comfort level. Room lighting and available plugs could be better.

The location was excellent - safe and convenient for the BIC. The staff were friendly and helpful. I really appreciated the parking offered as a solo single female traveller. The restaurant was also excellent, with a special shout out to the delicious hot breakfast a la carte. A really good night sleep in comfortable beds. Good water pressure in the bathroom. Clean.

Stayed in May 2024

Not much. Rooms are a little dated but had character.

Excellent location for both the BIC and Pavilion. Short stroll into town too. Parking at BIC was convenient. Sea view from our room - AND, the sun came out. Crab restaurant was very nice.

Stayed in May 2024

Room decor was a little tired. Bed and pillows a little uncomfortable.

Staff were friendly and the room was a good size. Location of hotel was good and able to walk to the beach from the hotel. Breakfast was very nice.

Stayed in May 2024

Hotel is looking it's age.

Breakfast adequate,had to send toast back as only toasted on one side. Came back cooked even more on one side.

Stayed in May 2024

The breakfast wasn’t great. Poached eggs were hard, non branded sauces and baked beans were dreadful , orange juice warm coffee in a flask unpleasant. Overall nice stay but breakfast let it down ! Also I found a gold earring under the bed so hadn’t been vacuumed underneath.

The hotel is right on the front and our room was a lovely sea view.The staff were friendly and we were check in / out quickly. You need to pay for parking £14.00 on top of the price a night so a weekend stay can get pricey .

Stayed in May 2024

Noisy from Road expected

Location to conference centre , beach and town

Stayed in May 2024

Bathroom

Quite old hotel. Nice breakfast. Excellent position

Stayed in May 2024

There was insufficent staff on in the bar after the event, and we had quite a wait to get served. Also, there arent many power points conveniently located in the room for charging multiple devices.

the location was ideal, as we were attending an event at the BIC. The rooms were nice and clean, the beds were comfy and the breakfast very tasty

Stayed in March 2024

Nothing

Close to beachfront. Staff were really helpful

Stayed in May 2024

Bath was a bit slippy when taking a shower and although there was a notice about requesting a mat if needed, this wasn't seen until later.

Great location to stay when going to the BIC - have stayed here several times. Staff very friendly & really good breakfast.

Stayed in May 2024

Would say more 3 star than 4 star given the state of some elements of the room and bathroom.

Great location not far from the beach and BIC which was ideal for a show we were going to. Rooms at the front can be a little noisy as they face the street and we were near the outside bar but this died down by 11pm ish and we could only hear because we had the windows open. Large room and comfy bed. Some fixtures needed fixing e.g. curtain tie back fixings; and bathroom could be cleaner given this markets as a 4 star hotel. Breakfast was lovely and staff here particularly welcoming.

Stayed in May 2024

Perfect Location

Stayed in May 2024

Balcony floor needs updating , squeaky bed

Friendly staff and close to everything

Stayed in May 2024

Maybe the public areas could have been better, but no problem.

Excellent room, great location, very good menus for breakfast and dinner.

Stayed in May 2024

On the second day when we went for breakfast there was that girl without any good morning no greetings she just said room number. She wasn't welcoming at all and could see her differentiate us and other guest. As if we were not supposed to be there. She was short and white with a blond and brown hair.

The breakfast was very good and the receptionist was very pleasant and friendly. Good location for the town centre and the pier. Just a walking distance.

Stayed in May 2024

We faced a wall in our room. Parking over the road.

Location. Bar and Breakfast. Staff.

Stayed in March 2024

Bar closed very early and there was Friday evening so I think they should stay at least till midnight

Was close to the town and beach

Stayed in May 2024