Would say more 3 star than 4 star given the state of some elements of the room and bathroom.

Great location not far from the beach and BIC which was ideal for a show we were going to. Rooms at the front can be a little noisy as they face the street and we were near the outside bar but this died down by 11pm ish and we could only hear because we had the windows open. Large room and comfy bed. Some fixtures needed fixing e.g. curtain tie back fixings; and bathroom could be cleaner given this markets as a 4 star hotel. Breakfast was lovely and staff here particularly welcoming.

Stayed in May 2024

Perfect Location

Stayed in May 2024

Balcony floor needs updating , squeaky bed

Friendly staff and close to everything

Stayed in May 2024

Maybe the public areas could have been better, but no problem.

Excellent room, great location, very good menus for breakfast and dinner.

Stayed in May 2024

On the second day when we went for breakfast there was that girl without any good morning no greetings she just said room number. She wasn't welcoming at all and could see her differentiate us and other guest. As if we were not supposed to be there. She was short and white with a blond and brown hair.

The breakfast was very good and the receptionist was very pleasant and friendly. Good location for the town centre and the pier. Just a walking distance.

Stayed in May 2024

We faced a wall in our room. Parking over the road.

Location. Bar and Breakfast. Staff.

Stayed in March 2024

Bar closed very early and there was Friday evening so I think they should stay at least till midnight

Was close to the town and beach

Stayed in May 2024

The noise of cars back firing up and down the road most the night and people screaming and shouting while partying nearby.

Clean and friendly. The breakfast was freshly cooked and served once you ordered in the restaurant.

Stayed in May 2024

Pillows were not comfortable, room was a bit too hot. Paid breakfast doesn’t include a latte or cappuccino, only basic coffee, if you want proper coffee they charge this separately, wish this was mentioned when booking instead provided as a hidden extra expense. Loud banging of the room door from another guest in a nearby room, made our room shake, happened about 5 times between 10pm -11pm. Had to notify reception about this.

Nice and clean, breakfast was good.

Stayed in May 2024

Stayed at this hotel lots of times, but this time the shower was cold.

Location was great, breakfast was very good.

Stayed in May 2024

No subtitles on tv

Breakfast was good and location to access everything

Stayed in April 2024

The boiler broke down on my day of departure, so my shower was a bit cold.

Large comfortable room with all necessary facilities. Good location. Nice restaurant. Friendly staff.

Stayed in April 2024

TV in my room stopped working!

Prompt service at breakfast and general quality of hotel

Stayed in April 2024

The bath over the shower is difficult for older people to get in. Bed quite hard

Location and breakfast exceptionally good

Stayed in April 2024

The room decor and furniture was a bit dated.

The price was very good for breakfast included too, breakfast was also good. I also liked the amount of space I had in the room.

Stayed in March 2024

My husband could hear music during the night presumably from a club

Great place to stay when going to a concert. Very comfortable and clean. Good food in the restaurant.

Stayed in April 2024

We had a superior room overlooking the sea. There was no storage space in the bathroom, the sink waste was rusty, the taps were poor quality and the hot one was loose. The sealant round the sink needs replacing. The room itself was spacious with a lovely view but the outside window needs a good clean!

Breakfast excellent. The staff were really good. The restaurant was very good but overpriced and no choice other than fish. If you are not a fish lover this is not the place for you.

Stayed in April 2024

Car parking , the guy on the reception on arrival was rude and not very pleasant . He should learn some basic manners .

Very nice stay room ok , restaurant food excellent , breakfast very nice . Overall a nice place to stay .

Stayed in April 2024

Heating was poor, no proper bar, room could do with a deep clean

Staff and location excellent

Stayed in April 2024

Non-mixing faucets in sink. Extra charge for espresso drinks at breajfast,

Location. Near pier and entrance to gardens. Right by bus stop to get to and from rail station.

Stayed in April 2024

Good meals

Very good

Stayed in April 2024

We had disabled parking booked at the hotel but had to move it as the spaces were all taken and couldn’t park it in the car park until a few hours after we arrived and then was really tight. The staff did all they could to help us to park but to be honest if we booked a space then it should have been ready for us - whoever else was parked there perhaps should not have been? Breakfast was a let down - ordered omelette (very small amount of filling) and some toast - only got one slice of toast so ordered another slice but after 20 minutes it didn’t arrive so we left. They kept running out of things for the buffett so had to keep waiting for them to top them up. Butter/coffee/orange/apples juice all ran out and people had to wait - also the croissant was hard.

Staff were very friendly and location was great

Stayed in April 2024

It needs updating

Location

Stayed in April 2024

Rooms need upgrading and lock on door didn’t feel secure

It’s location

Stayed in April 2024