13 Park View Terrace, Bishop Auckland, DL14 8QB, United Kingdom
#9 of 27 hotels in Bishop Auckland
Guests' ChoiceBased on 472 hotel reviews
8.9Cleanliness
9.5
Comfort
9.5
Location
8.8
Facilities
9.3
Staff
9.6
Value for money
9.0
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2024
Karen
United Kingdomeveryone extremely helpful. Abl;e to secure husbands bike and they were very accommodating getting me an early breakfast before teaching at the hospital
Stayed in April 2024
Reviewed: 29 April 2024
Mark
United KingdomI had a room at the front facing onto a main road it was very noisy heavy volumes of traffic starting at around 5 am with poice vehicles racing past at all hours of the night on blues and twos so sleep quality wasnt that good apart from that excellent value for money i would recommend asking for a room in the new annexe around the back which would be alot quieter
The breakfast was excellent the room was excellent in terms of facilities and comfort eveything you need kettle tea coffee flat screen tv Nice bathroom with modern facilities , nice bar friendly staff decent food secure parking, easy access from main road
Stayed in April 2024
Reviewed: 29 April 2024
Robert
United KingdomNoise from upstairs rooms when using metal staircase to enter or leave at night . In single room tv could not face bed so couldnt watch tv in bed
Rooms separate from main building and no road noise .comfy beds and good size rooms .lovely showers Food at breakfast and dinner was cooked to order and lovely .staff were friendly and helpful
Stayed in April 2024
Reviewed: 29 April 2024
Claire
United KingdomOur stay at Park Head was outstanding. Super clean, staff couldn't be more accomodating and helpful. Staff were friendly and both the hotel and the rooms were great. Plenty of choice for breakfasts and the food was reasonably priced and very tasty.
Stayed in April 2024
Reviewed: 28 April 2024
Lauren
United KingdomNothing everything was perfect
Loved that I could bring my dog in the room as well as the bar area. This was our first time bringing the dog and the staff were superb and accommodating. Food was lovely with quick service. Room was really spacious and clean! Decorated lovely as well. Shower pressure was so nice as well. Nice area to walk the dog just over the road too.
Stayed in April 2024
Reviewed: 25 April 2024
Christopher
United KingdomThe breakfast was excellent and we actually meet the cook Alison she was very pleasant with us and even on arrival she said she would of made a sandwich excellent service and great staff x
Stayed in April 2024
Reviewed: 20 April 2024
Bev
United KingdomSmall fridge in room could have been helpful. Blinds let sunlight in, so curtains would possibly help.
Breakfast ticked all the boxes. Cooked food was very tasty. Loved the decor throughout. Very clean and fresh. Location was perfect as a stop-off, in between destinations.
Stayed in April 2024
Reviewed: 18 April 2024
Martin
United Kingdomthe single beds where to close together, they may as well of been a double bed.
Stayed in March 2024
Reviewed: 18 April 2024
John
NetherlandsCooked breakfast was fantastic, buffet choices looked a bit on low side but quality was great and any requests were granted Compliments also from the Mrs, best eggs benedict she ever had Room was way larger than usual and bed was great / best sleep all week - possibility to open windows also much appreciated well lit parking with enough space
Stayed in April 2024
Reviewed: 17 April 2024
Ingrid
United KingdomWe liked everything
Overall,the hotel room was spacious,clean, beautifully decorated, great view, modern bathroom, well colour coordinated room, clean new carpets.
Stayed in April 2024
Reviewed: 15 April 2024
David
United KingdomThe warm welcome we received from the receptionist was lovely. The bar is so comfortable and the service was great! The restaurant is fab. The food was amazing and the breakfast was absolutely delicious!
Stayed in April 2024
Reviewed: 14 April 2024
Ian
United KingdomNothing
Everything was new and clean. Excellent.
Stayed in April 2024
Reviewed: 12 April 2024
Bevan
United KingdomNothing springs to mind
We didn't have breakfast, but we had an excellent evening meal
Stayed in April 2024
Reviewed: 11 April 2024
Joshua
United KingdomTravelling with a 3 year old wasn’t great that the rooms only had roller blinds which let light in around the sides. Would suggest getting some form of blackout curtains.
It was set it a good location and staff very friendly.
Stayed in April 2024
Reviewed: 7 April 2024
Peter
United KingdomNothing
Lovely smelling rooms, comfy beds and all round a nice facility.
Stayed in April 2024
Reviewed: 4 April 2024
William
United KingdomExcellent hotel one of the best I've stayed at for the price. Friendly staff.
Stayed in April 2024
Reviewed: 1 April 2024
Lee
United KingdomMattress is very firm and uncomfortable so we had back pain in the mornings. Next to main road so was slightly noisy. No smart TV. Cleaner didn’t take towels and just put them back on radiator.
Clean, homely, spacious and lots of storage space, nice views of countryside, good amenities. Great internet
Stayed in April 2024
Reviewed: 24 March 2024
Amanda
United KingdomCould do with a more comfy seat in the room
It’s in a good location, staff were brilliant always helpful and accommodating the rooms were clean and tidy towels and toiletries were provided. Also room had tea and coffee facilities and the tv had a good range of channels if you wanted them. Good to see plug socket at the bedside as well. Breakfast was great good selection for the hot breakfast giving variety for vegetarians as well. Dog friendly hotel and able to take our dog into breakfast with us.
Stayed in March 2024
Reviewed: 23 March 2024
Andy
United KingdomVery friendly staff, nice and clean with good food and bar.
Stayed in March 2024
Reviewed: 22 March 2024
Bunn
United KingdomStairs
Area
Stayed in March 2024
Reviewed: 13 March 2024
Siobhan
United KingdomBreakfast was tasty hats off to the chef, the only problem was there were no plates for toast, no bread to toast until ed requested it, no coffee out until we requested it but the food was lovely
Very clean spacious and well facilitated room with exceptional receptionist , she sorted transport out , came to my room to inform me of the details then came back to advise me of their arrival
Stayed in March 2024
Reviewed: 11 March 2024
Johnny
United KingdomLarge room with a very comfortable bed.
Stayed in March 2024
Reviewed: 11 March 2024
Imre
United Kingdombed was a little hard for me, but overall good
excellent breakfast and evening meal
Stayed in March 2024
Reviewed: 10 March 2024
Ross
United KingdomThe shower head was not clean and the extractor fan in the shower room was noisy all night without the possibility of turning it off completely.
The room was very spacious and modern as was the reception, restaurant and bar. Staff were pleasant and breakfast good value. Overall a pleasant stay and in an ideal location to where we were visiting.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content