13 Park View Terrace, Bishop Auckland, DL14 8QB, United Kingdom
#9 of 26 hotels in Bishop Auckland
Guests' ChoiceBased on 484 hotel reviews
8.9Cleanliness
9.5
Comfort
9.5
Location
8.8
Facilities
9.3
Staff
9.6
Value for money
9.0
Free WiFi
9.4
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End of dialog contentReviewed: 15 May 2024
Carol
United KingdomNothing.
Spotless, comfy bed, breakfast, bar and restaurant.
Stayed in May 2024
Reviewed: 15 May 2024
Christopher
United KingdomWe both thought that Alison goes above and beyond absolute credit to your hotel ,she even offered us a pack lunch to take out on our long travel home, as we came all the way up to buy a puppy which we popped back to show Alison who was overwhelmed by him. All your staff are very pleasant and nothing is any problem to them keep up the good work and we hope to return in the future xx
Stayed in May 2024
Reviewed: 13 May 2024
Nicholas
United KingdomNothing all great
Loved the decor of the refurbishment
Stayed in May 2024
Reviewed: 13 May 2024
Mark
SpainOnly worry for me was the speed of the traffic when pulling out onto main road but that's not your problem...
Everything!
Stayed in May 2024
Reviewed: 10 May 2024
Maureen
United KingdomA little noise in my room from kiddie upstairs jumping about (not his fault, bless him). However, the lady on reception quickly had it sorted out for me. Reception staff were excellent and helpful
The rooms were spotless clean, paintwork clean, flooring, bedding all surfaces and bathroom immaculate. I had a single room but it had everything needed and really was like ‘home from home’. The chef Alison and the front of house/receptionist called Miranda they both took the time to chat with me, so warm and friendly (especially as a lone female traveller). Both of these ladies, housekeeping and the gentleman who dealt with my repeat booking for October (I have a wedding there) are a credit to this hotel (diligent and courteous). I had two breakfasts both were absolutely perfectly cooked: Eggs Royal and Scrambled egg with Smoked Salmon x
Stayed in May 2024
Reviewed: 7 May 2024
Bridie
United KingdomNothing
Everything. Nothing to find fault with at all. 10/10
Stayed in May 2024
Reviewed: 3 May 2024
Dawn
United KingdomThe staff went the extra mile to insure our family group got a wonderful breakfast.. They were all very friendly and we felt welcomed.
Stayed in May 2024
Reviewed: 2 May 2024
Karen
United Kingdomeveryone extremely helpful. Abl;e to secure husbands bike and they were very accommodating getting me an early breakfast before teaching at the hospital
Stayed in April 2024
Reviewed: 29 April 2024
Mark
United KingdomI had a room at the front facing onto a main road it was very noisy heavy volumes of traffic starting at around 5 am with poice vehicles racing past at all hours of the night on blues and twos so sleep quality wasnt that good apart from that excellent value for money i would recommend asking for a room in the new annexe around the back which would be alot quieter
The breakfast was excellent the room was excellent in terms of facilities and comfort eveything you need kettle tea coffee flat screen tv Nice bathroom with modern facilities , nice bar friendly staff decent food secure parking, easy access from main road
Stayed in April 2024
Reviewed: 29 April 2024
Robert
United KingdomNoise from upstairs rooms when using metal staircase to enter or leave at night . In single room tv could not face bed so couldnt watch tv in bed
Rooms separate from main building and no road noise .comfy beds and good size rooms .lovely showers Food at breakfast and dinner was cooked to order and lovely .staff were friendly and helpful
Stayed in April 2024
Reviewed: 29 April 2024
Claire
United KingdomOur stay at Park Head was outstanding. Super clean, staff couldn't be more accomodating and helpful. Staff were friendly and both the hotel and the rooms were great. Plenty of choice for breakfasts and the food was reasonably priced and very tasty.
Stayed in April 2024
Reviewed: 28 April 2024
Lauren
United KingdomNothing everything was perfect
Loved that I could bring my dog in the room as well as the bar area. This was our first time bringing the dog and the staff were superb and accommodating. Food was lovely with quick service. Room was really spacious and clean! Decorated lovely as well. Shower pressure was so nice as well. Nice area to walk the dog just over the road too.
Stayed in April 2024
Reviewed: 25 April 2024
Christopher
United KingdomThe breakfast was excellent and we actually meet the cook Alison she was very pleasant with us and even on arrival she said she would of made a sandwich excellent service and great staff x
Stayed in April 2024
Reviewed: 20 April 2024
Bev
United KingdomSmall fridge in room could have been helpful. Blinds let sunlight in, so curtains would possibly help.
Breakfast ticked all the boxes. Cooked food was very tasty. Loved the decor throughout. Very clean and fresh. Location was perfect as a stop-off, in between destinations.
Stayed in April 2024
Reviewed: 18 April 2024
Martin
United Kingdomthe single beds where to close together, they may as well of been a double bed.
Stayed in March 2024
Reviewed: 18 April 2024
John
NetherlandsCooked breakfast was fantastic, buffet choices looked a bit on low side but quality was great and any requests were granted Compliments also from the Mrs, best eggs benedict she ever had Room was way larger than usual and bed was great / best sleep all week - possibility to open windows also much appreciated well lit parking with enough space
Stayed in April 2024
Reviewed: 17 April 2024
Ingrid
United KingdomWe liked everything
Overall,the hotel room was spacious,clean, beautifully decorated, great view, modern bathroom, well colour coordinated room, clean new carpets.
Stayed in April 2024
Reviewed: 15 April 2024
David
United KingdomThe warm welcome we received from the receptionist was lovely. The bar is so comfortable and the service was great! The restaurant is fab. The food was amazing and the breakfast was absolutely delicious!
Stayed in April 2024
Reviewed: 14 April 2024
Ian
United KingdomNothing
Everything was new and clean. Excellent.
Stayed in April 2024
Reviewed: 12 April 2024
Bevan
United KingdomNothing springs to mind
We didn't have breakfast, but we had an excellent evening meal
Stayed in April 2024
Reviewed: 11 April 2024
Joshua
United KingdomTravelling with a 3 year old wasn’t great that the rooms only had roller blinds which let light in around the sides. Would suggest getting some form of blackout curtains.
It was set it a good location and staff very friendly.
Stayed in April 2024
Reviewed: 7 April 2024
Peter
United KingdomNothing
Lovely smelling rooms, comfy beds and all round a nice facility.
Stayed in April 2024
Reviewed: 4 April 2024
William
United KingdomExcellent hotel one of the best I've stayed at for the price. Friendly staff.
Stayed in April 2024
Reviewed: 1 April 2024
Lee
United KingdomMattress is very firm and uncomfortable so we had back pain in the mornings. Next to main road so was slightly noisy. No smart TV. Cleaner didn’t take towels and just put them back on radiator.
Clean, homely, spacious and lots of storage space, nice views of countryside, good amenities. Great internet
Stayed in April 2024
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