Mary Ann Street, Cardiff, CF10 2JH, United Kingdom
#36 of 46 hotels in Cardiff
Guests' ChoiceBased on 6306 hotel reviews
7.6Cleanliness
8.0
Comfort
8.0
Location
9.3
Facilities
7.7
Staff
8.8
Value for money
7.7
Free WiFi
8.3
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End of dialog contentReviewed: 16 April 2024
Joanne
United KingdomNothing, it was all excellent.
Perfect location, friendly helpful staff, comfortable room. A perfect location for a trip to beautiful Cardiff.
Stayed in February 2024
Reviewed: 16 April 2024
Bandara
United KingdomThe cleaning of the room was not the best. The bathroom was not cleaned properly.
The location was good. In the heart of the city.
Stayed in April 2024
Reviewed: 16 April 2024
Carly
United Kingdomthere’s nothing bad i can say about this place just wish i had an extra pillow
came to cardiff for the ub40 concert and i loved how close the hotel is to the arena and how central it is with the shopping centre aswell being less than a 5 minute walk
Stayed in April 2024
Reviewed: 16 April 2024
Anne-louise
United KingdomMore tea and coffee - also no biscuits!!
Location to Utilita perfect Breakfast - lovely and great selection Staff great and friendly
Stayed in April 2024
Reviewed: 16 April 2024
Mike
United KingdomWhen we first arrived there seemed to be an unpleasant smell around the bar area , smelt like sewerage… We came in from a concert opposite so the bar was very full and there was only one member of staff serving , it took 20minutes to get a drink .
Location is great , hotel is clean and breakfast was great .
Stayed in April 2024
Reviewed: 15 April 2024
Emma
United KingdomRestaurant was closed as it was a Sunday. There was also no vending machines as we had been out and was feeling peckish late at night. Also breakfast was a bit pricey and parking was
Comfortable and friendly staff. Hotel also clean.
Stayed in April 2024
Reviewed: 15 April 2024
Sue
United KingdomBed was hard and two singles pushed together
Stayed in April 2024
Reviewed: 15 April 2024
Stephen
United KingdomRoom dosent get made up unless you stay 3 days, refills for tea,coffee and milk not refilled. We stayed 2 nights.
Location, value for money.
Stayed in April 2024
Reviewed: 15 April 2024
Lisa
United KingdomThe noise from outside was very loud all through the night. I booked this hotel because we wanted twin beds, I also asked for this when I checked in online, but we were given a double bed in a disabled room. The pillow was very thin. Extra pillows should be available in the room. I would like a socket on both sides of the bed as I use my phone as an alarm clock.
It was quiet inside. The room was big. The luggage store was very useful. Tea and coffee in the room.
Stayed in April 2024
Reviewed: 15 April 2024
Kirsty-leigh
IrelandWoken up quite a lot by people screaming and/or knocking on our door.
Nice bed. Good location.
Stayed in April 2024
Reviewed: 15 April 2024
Ellory
United KingdomThe hotel was a bit tatty, and needs some TLC
All went well
Stayed in April 2024
Reviewed: 14 April 2024
Beth
United KingdomIt was all good
Very friendly staff, fantastic breakfast
Stayed in April 2024
Reviewed: 14 April 2024
Tina
United KingdomRoom was tatty, stained carpet, tap was wobbly and the toilet seat wouldn’t stay up.
Staff were brilliant, great location, good breakfast.
Stayed in April 2024
Reviewed: 14 April 2024
Phillip
United KingdomThere were a few dustwebs around the place. I got the room, last minute at a vast discount.if I'd paid the origin price of £300 I wouldn't have been impressed.
Stayed for a gig across.the road, arrived a little early and the room was ready. Staff were great. Breakfast was fully stocked, plenty of offer and worth the price.
Stayed in April 2024
Reviewed: 13 April 2024
Susan
United KingdomBit of a musty smell in the room like the carpet had been wet.
Friendly staff, big rooms great location. Brilliant breakfast
Stayed in April 2024
Reviewed: 13 April 2024
Bev
United KingdomNo hand towels Room not cleaned daily and towels not replaced
Very clean great staff amazing location nice quiet hotel
Stayed in April 2024
Reviewed: 13 April 2024
Kevin
United KingdomUnfortunately it was a great location but really loud late at night/early hours and the parking was expensive
The location was great
Stayed in April 2024
Reviewed: 12 April 2024
Phil
United KingdomBar area uncomfortably low settee areas and Reception area also felt like walking into an airport terminal rather than an inviting reception area.
Overall accommodation for a short visit and price paid value for money.
Stayed in April 2024
Reviewed: 12 April 2024
Bev
United KingdomOnly 1 pillow that was flat No hand towels Room not cleaned each day
Very clean great location lovely staff
Stayed in April 2024
Reviewed: 12 April 2024
Howe
United KingdomBed not as comfortable as I thought it would be.
Easy to get to. Friendly staff.
Stayed in April 2024
Reviewed: 12 April 2024
Simon
United KingdomPaying for parking no ac in rooms too hot
Clean new nice breakfast
Stayed in March 2024
Reviewed: 12 April 2024
Liam
United KingdomAs above
Good location maybe too close to centre in hindsight lots of noise from outside
Stayed in February 2024
Reviewed: 11 April 2024
Adam
United KingdomThe sink was blocked and took ages to drain away. The air conditioning unit was noisy
Location, room was comfortable
Stayed in April 2024
Reviewed: 11 April 2024
Thomas
United KingdomBath a little dirty
Location, big bed and room.
Stayed in April 2024
Reviewed: 11 April 2024
Ahmad
JordanThe rooms could use some renovation as they have been worn down.
The location is optimal for a Cardiff stay, and the hotel rooms are quite comfortable and sound proof overall.
Stayed in April 2024
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