It was all good. Except tv control didn't work, and light from the corridor stayed on all night, flickering.

Stayed in May 2024

Not clean - bins hadn't been emptied before arrival and shower dirty. Little confusing to gain access and no intercom/staff on site. No soundproofing and ground floor very noisy outside

Great location close to city, good value. Room size fine for short stay.

Stayed in May 2024

The lighting was terrible, in that either the very bright overhead lights were fully on, or there were no lights. There was a small table lamp which would have helped but that was not working which rather let things down. The shower room was efficient enough but with literally nowhere to put things (i.e., no shelves for toothbrush, razor soap etc.), and no light over the mirror, it was poorly equipped. Why there had to be a window right next to the door into the hallway I have no idea, and this was particularly annoying since the roller blind for that window was too narrow for the space, and therefore bright light from the hallway shone into the room at night, and it was possible to be seen in bed by people in the hallway. Very odd. The mattress was way too soft and bouncy.

Good location, very clean and reasonable facilities in the main, see further comments on facilities. Good value and efficient booking instructions and follow up after a query.

Stayed in May 2024

Room was a lot smaller than what we anticipated, although fully equipped there wasn’t much room to move about. We didn’t like the fact that there was a glass pane by the door and even though there was a blind it didn’t feel very private. No opening windows, and the air conditioning unit didn’t function properly. The self check in was a tad too complex. We arrived and an elderly couple were already there trying to gain access and had been struggling for a while to enter their code into the external keypad. Ours worked fine, but they obviously had difficulties. To many security measures to get.

Location was close to city centre without being in the middle of the hustle and bustle of the city.

Stayed in May 2024

Sadly the room was far too hot and even with the window open all night it was boiling so not much sleep. The noise from outside was bad but we couldn’t shut the window as it was too hot!!

The location was excellent and the room was great

Stayed in May 2024

There was only one loo roll which meant it ran out and I think more than x2 tea bags and coffee should have been provided for staying two nights. I think there could be hangers in wadrobe

The room was clean, great location and the shower was good.

Stayed in April 2024

The kettle was broken. Room was very warm and the fan didn’t actually work. Lots of noise from the main road as we had to keep the window open the whole time

Property was very clean. Conveniently located close to the city centre and lots of eateries.

Stayed in April 2024

There seemed to be no sound barrier between the room and the streets outside. Given that it is right next to Cardiff university campus, there were people strolling around most of the night, and even polite conversation sounded like they were in my room. Did not sleep very well at all. But everything else, fine. Just take earplugs!

Everything really. You don't meet any staff, but the one conversation I had (with Kia?) she was extremely helpful. Room was spacious, clean. Good quality shower. Mostly very good.

Stayed in April 2024

Could feel some of the springs in the Mattress.

Perfect location and great facilities.

Stayed in April 2024

None functioning windows which caused the apartment to be too warm

I liked the location and the facilities were suitable for our stay

Stayed in April 2024

Would benefit from softer closing front doors as you can hear every door closing, hard to sleep when people are entering their apartments throughout the night.

Everything you need in one place, clean and tidy to a high standard. Extremely comfortable bed! Check-in and check-out efficient and well thought out.

Stayed in April 2024

The room was swelteringly hot, to the extent that we struggled to sleep. The AC was insanely loud so couldn’t sleep with the sound of that, and the fan in the room made a really grating rattling noise, so we decided to leave the window open to cool the room down but of course had the noise of the street due to it being a central location. The shower was a bit temperamental and kept going cold/boiling hot randomly. The TV didn’t work well and couldn’t connect to screen mirroring/the WiFi. There was a strange stain on the bed and some sticky residue on some of the kitchen utensils. There was also some severely gone-off milk in the fridge which smelled awful.

Nice studio apartments in a good location. Very comfy bed, lots of space and storage in the room itself. The building was modern and well-kept.

Stayed in April 2024

The main street below some of the rooms is a quite noisy.

Good little room, has everything you need for a couple of nights, either for leisure or business

Stayed in March 2024

Checkin was tricky because of an error with the checkin code, but staff resolved it pretty quickly. No spoon! Almost no cutlery. Very little cutlery. It took me a while to release that the large windows had privacy film on them - my studio was right on the road so it felt as if everyone could look right in. Road is quite busy, and flats are next to student housing - but with window shut it was fine.

Location, right next to the university. Comfortable bed, warm, quite spacious, nice hot shower. Friendly, helpful and responsive staff. Easy late checkout. Little bottle of milk much appreciated!

Stayed in March 2024

Lack of clear instructions on how to get into the property. There were two side entrances and it was unclear into which of the two possible entrance code units to type the code. Also unclear that you had to press the key button before and after entering the code. There was no one to contact for advice - no working phone number was provided. Two colleagues who came in separately had the same problems

Stayed in March 2024

Room heater was not working, I had to complain about that and one employee attended my room and he also identified the room heater is complaint and provided with a portable room heater. But it was not proper effective.

Property location was very good and was able to locate and access easily. The room was neat and clean and the facilities available were awesome.

Stayed in March 2024

Large window which looked out onto Main Street so couldn’t have the blinds up, the shower was quite cold and weak in this bathroom and the property was very loud and full of students and the entrance had a strange smell.

We loved the location, was only 15 minute walk to city centre which was perfect. It was modern and had some good appliances.

Stayed in February 2024

Lack of signage within building for direction purposes. Upon arrival found the bin hadn't been changed and some of the light switches in the bedroom didn't operate, main floor lamp behind sofa didn't operate, no coffee table or spare blanket(s).

The location was great, restaurants and nightlife within walking distance. Full oven and stovetop, large mirror in bathroom, space to place things down, vanity table in bedroom, hallway wardrobe/cupboard with iron/ironing board/cleaning supplies, complimentary cleaning kit, tea/coffee/sugar, air con and adjustable heating

Stayed in February 2024

Bathroom could have been cleaner None of the extractor fans could work.

Nice to have a kitchenette. Very comfy bed

Stayed in February 2024

there was no hot water and the shower wasn’t very clean. Also think that the blinds need to be fitted better for privacy

Great location and easy check in/out, and bed was comfy

Stayed in February 2024

Clear self checkin intruction wasn't given. I was given code without intruction of how to use it or how to locate the entry point. Had to call them and they were very helpful on phone. Also, the water from shower wasn't hot enough even at its highest temp settings. The bathroom drainage wasn't draining properly. Needed to turn of the shower and put on my cloths. Because I couldn't shower without flooding the whole apartment. Let's just say I had a hurrible lookwarm shower.

The 1 bed aparthotel was clean, beautiful and spacious. The bed was good and soft.

Stayed in February 2024

You could hear all the noise coming from the road at night!

Great room and location

Stayed in April 2022

There was no staff at all at the property, which took us so long to figure out how we can get in. Several doors each with a different pass code, making the entrance confusing. Each time using the elevator we should check the code in the email, so we decided to take the stairs instead. The presence of staff would have made the stay more convenient since we also had questions about parking when we arrived. It took us 1 hour going around the city to be able to use the parking the hotel suggested, in the end, we failed since the parking did not accept the suggested voucher. Finally, we parked on street.

Quietness, and location

Stayed in April 2022

The room was very hot and we had np way of colling it down.

Very clean, comfortable and everything you would need for a stay.

Stayed in May 2022