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  5. Reviews of Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW

Reviews of Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW 3 stars

636 Yarm Rd, Eaglescliffe, Stockton-on-Tees, TS16 0DH, United Kingdom

#31 of 53 hotels in Stockton-on-Tees

Guests' Choice

Review score

Based on 942 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.3

  • Facilities

    7.7

  • Staff

    8.5

  • Value for money

    7.5

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 2 May 2024

    8.0
    Lovely stay, lovely staff , great room would definitely come again.
    • Family with young children
    • Family Room with Double and Single Beds
    • Stayed 3 nights
    • Submitted via mobile

    No lift

    Clean, welcoming

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    Nice place to stay, reasonable price.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 6 nights
    • Submitted via mobile

    The room was on the small side. The shower was quite high to step into and out of. The menu in the restaurant was very limited.

    Staff was pleasant. Breakfast was good and the service was fast. Free parking is nice. The bar had sports on TV, which was nice for me. The hot water was quick and the flow was good. Cookies with the tea and coffee in the room was nice.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Comfortable stay
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were dated. They won’t seem to have been updated since it was built. The staircase was in desperate need of a new carpet and painting

    The location was very convenient

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Suite with Double Bed
    • Stayed 1 night

    N/A

    staff where very helpful

    Stayed in March 2024

  • Reviewed: 18 April 2024

    7.0
    Basic room for short stay. Breakfast needs work!
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast

    Convenient location

    Stayed in April 2024

  • Reviewed: 12 April 2024

    7.0
    Enjoyable stay as I was visiting family
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    I found the taps in bath almost impossible to work also cold tap on basin

    Good location and comfortable room.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Would come back
    • Leisure trip
    • Family with young children
    • Family Room with Double and Two Single Beds
    • Stayed 1 night

    Slightly cheaper bar drinks; otherwise perfect

    No complaints at all; facilities good, excellent pool for family; quiet; would come back

    Stayed in April 2024

  • Reviewed: 30 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The toiletries in the bathroom looked like they were not new they had what looked like red lipstick and mascara on them so we did not use them then on the morning we were awoken twice around 6.30am by a very loud alarm! Maybe a fire alarm test but not really the correct time for this to be going off when people pay for a relaxing break away and no expiation from staff regarding this when checking out

    Nice area

    Stayed in March 2024

  • Reviewed: 27 March 2024

    7.0
    Good
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Musty smell in room. No hairdryer. No hot water in shower

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Very good
    • Family with young children
    • Family Room with Double and Single Beds
    • Stayed 5 nights
    • Submitted via mobile

    That the children are not allowed in the pool after 6pm

    The pool and facilities

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Canny, would return for the good points
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Some staff were miserable, place was full of chavs, no cups to get a water in spa. Heating in room was soooo noisy.

    Spa was lovely, food was delicious. Bed was so comfy.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    7.0
    My state was very relaxing, and the hydrotherapy was a bonus
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Spacious room very comfortable bed access to YouTube Netflix for free. The pool. Jacuzzi was very good but the hidden gem was the hydrotherapy that was excellent, overall very happy with my stay and facilities.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    8.0
    Great position, good facilities and friendly staff
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    You could hear people in the next room, tv on, chatting etc so a little noisy on Saturday night, but much more peaceful on Sunday

    Staff were very friendly and loved the pool and gym facilities.

    Stayed in February 2024

  • Reviewed: 29 February 2024

    8.0
    Looked after by a brilliant team hosting us for the weekend. They could not done any better and are a credit to the busi
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It’s looking a bit tired. A top to bottom update keeping the team and the facilities would put it at the top of my list

    The team are an absolute credit to the hotel. The location was good for what we needed. The steam room was amazing as were the chips and gin afterwards!

    Stayed in February 2024

  • Reviewed: 26 February 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The walls are very thin to the point you can hear people in the next room having a conversation.

    The hotel was fine with great onsite facilities

    Stayed in February 2024

  • Reviewed: 22 February 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    When I went to checkout the next morning the reception roof was leaking that bad it was like a waterfall.

    My room was OK nice and clean and the staff were very nice. The fitness suite was a bonus.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    6.0
    Okay hotel but wouldn’t stay again
    • Leisure trip
    • Family with young children
    • Family Room with Double and Two Single Beds
    • Stayed 1 night
    • Submitted via mobile

    Tired and dated bedrooms. Breakfast wasn’t very well organised. Needed a manager to oversee.

    It had a pool

    Stayed in February 2024

  • Reviewed: 12 February 2024

    7.0
    Business stay.
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Breakfast was ok but the service a little odd. The staff seemed a rushed as if short handed.

    Room was comfortable, however very hot. I couldn't turn the radiator down. My room was close to the leisure facilities which may have had a bearing.

    Stayed in January 2024

  • Reviewed: 11 February 2024

    6.0
    Ok but would not return
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Had to boil the kettle on the floor as no other plug sockets in the room Dangerous Lots of hair all around the fixed hair dryer

    Nice building and location, staff are friendly

    Stayed in February 2024

  • Reviewed: 5 February 2024

    8.0
    lovely place but food could be better
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Food waiting time could be much better, the restaurant was not busy only 3 tables and other people were already eating. The breakfast was ok but bacon was hard and crossiants/pain aux chocolats available were dark brown and did not look appetising

    room clean and tidy. swimming pool area was good and free as a guest. Food was OK, but too almost an hour to arrive when I had my evening meal. staff were friendly and helpful in all areas

    Stayed in January 2024

  • Reviewed: 14 January 2024

    7.0
    Emergency stay
    • Family with young children
    • Suite with Double Bed
    • Stayed 1 night
    • Submitted via mobile

    The room was very basic for the price. We arrived at the hotel about 11:30 at night due to a bit of a disaster at home, with no phone in the room to contact the night Porter about a problem, no hair dryer. Once we did get hold of the night Porter, he did fix our problem straight away. We were in a suite, which needs updating.

    Breakfast was good. there was plenty of choice. We did have a problem with our room, but the night Porter did fix it straight away. Plenty parking.

    Stayed in December 2023

  • Reviewed: 12 January 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Everything good except solid poached eggs for breakfast

    Stayed in January 2024

  • Reviewed: 11 January 2024

    7.0
    Average stay.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    The building was obviously in need of some repairs and refurbishment. I had to walk over a bucket on the floor catching drips in order to get to my room. The dinner I had in the restaurant was not great, I wouldn't eat there again, however the cocktails were lovely!

    The spa and pool facilities were a lovely bonus and the staff were extremely helpful and welcoming. The bed was very comfortable and the rooms were standard.

    Stayed in December 2023

  • Reviewed: 7 January 2024

    6.0
    We enjoyed our one nights stay but don’t think we would stay over night again but would do the spa sessions that they of
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was a mix of very old and modern furniture. The room wasn’t as warm as we would have liked as one of the radiators wasn’t working. The jacuzzi wasn’t hot but all the rest of the spa facilities were fab.

    Spa facilities are nice at the hotel for a chilled night away. The fact that the property is close to Yarm.

    Stayed in January 2024

Showing 1 – 25

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