Cwmbran Drive, Newport, NP44 3UW, United Kingdom
#5 of 14 hotels in Newport
Guests' ChoiceBased on 1248 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
8.7
Facilities
8.7
Staff
9.1
Value for money
8.0
Free WiFi
8.1
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End of dialog contentReviewed: 10 July 2023
Chantal
United KingdomWe went for the spa but very dated and in need of modernisation.
Rooms are lovely 😍 food was great and staff were amazing.
Stayed in July 2023
Reviewed: 10 July 2023
Lesley
United KingdomBeds were very soft. We both awoke with backache.
It was beautiful
Stayed in July 2023
Reviewed: 9 July 2023
Phil
United KingdomNothing
Very nice breakfast and nice location staff very attentive
Stayed in July 2023
Reviewed: 7 July 2023
Amanda
United KingdomBed was a little uncomfortable and the bathroom wasn't the cleanest
Excellent service. Great location for surrounding areas. Lovely relaxing atmosphere in the lounge. Delicious food in the restaurant
Stayed in July 2023
Reviewed: 5 July 2023
Kinza
United KingdomNot too many options for breakfast
Nature, aesthetics
Stayed in April 2023
Reviewed: 4 July 2023
John
United KingdomWas advised about a taxi service into Cardiff…..then on return took a taxi that didn’t really know where you was…ended up with a £75 bill….not good..
Very nice full breakfast
Stayed in June 2023
Reviewed: 27 June 2023
Barbara
United KingdomIf I'm being ultra picky Orange juice watered down. Knives need sharpening. Bed a little lumpy time to renew mattress.
Lovely staff polite and very helpful. My room was fine the fan was temperamental. Air con would be nice to have.Had lovely swim in pool. Central to where I needed to be.i stay here every year.
Stayed in June 2023
Reviewed: 25 June 2023
Joanne
United KingdomDinning room was a Little cramp
The size of the room was good.
Stayed in June 2023
Reviewed: 25 June 2023
Wendy
United KingdomNo air conditioning and although a fan was provided the room was really hot.
Breakfast was excellent.
Stayed in June 2023
Reviewed: 25 June 2023
Ian
United Kingdomservice / food / spa
Stayed in June 2023
Reviewed: 12 June 2023
Sophie
United KingdomWe were disappointed the restaurant was closed on Mon, Tues and Weds. Coincidently those were the nights we had booked
Lovely room, facilities and staff. We had a great stay - thank you!
Stayed in June 2023
Reviewed: 9 June 2023
Rollycille
United KingdomMay require some modern touch
Vintage looking, very clean, friendly staff, lovely outdoors, spa is good, affordable
Stayed in June 2023
Reviewed: 8 June 2023
Claire
United KingdomThe rooms need updating badly.
Food was brilliant
Stayed in June 2023
Reviewed: 29 May 2023
Nick
United KingdomBreakfast included in rate and only found out tea and coffee in room on day we needed to check out rather than on arrival!
All good
Stayed in May 2023
Reviewed: 29 May 2023
Catherine
United KingdomDecor was a little dark and dated in some of the public areas and pool, but still very well presented and clean.
Friendly staff, clean facilities and delicious breakfast. Service and food was really good. Room was light and clean. Bed was really comfortable.
Stayed in May 2023
Reviewed: 28 May 2023
Jill
United KingdomThe bedroom was too warm. Expensive I know but air con would help. Older residents would benefit from a lift.
The relaxed and friendly atmosphere, the welcome at registration and the hygiene standards. Even the bar food was excellent. We also enjoyed the evening entertainment
Stayed in May 2023
Reviewed: 25 May 2023
Ruth
United KingdomI liked all the property.
A lovely property..comfortable and roomy lounge area. Bar area very comfortable. excellent outside save especially with the sunny weather. Rooms very comfortable.
Stayed in May 2023
Reviewed: 25 May 2023
Brotherhood17
United KingdomDue to a blown fuse some breakfast items were cold.
Good choice for breakfast. Staff are always friendly and efficient gorgeous in the sunshine
Stayed in May 2023
Reviewed: 21 May 2023
Sasha
United KingdomThe key kept stopping working
Good spa Lovely comfy pillows Nice location
Stayed in May 2023
Reviewed: 21 May 2023
Stephen
United Kingdom3 young girls of waiting staff stood around bad-mouthing a mutual acquaintance of theirs with expletives directly opposite us at breakfast whilst we were getting self serve hot food. I don't find your behaviour or attitude professional in the slightest. I also didn't appreciate the receptionist snapping at me "I'll get to that in a minute" when I asked her a question during check in. Staff definitely need some re-training in professionalism
Ravellos restaurant food was fantastic, the grounds are well kept and nice for a walk around. Nice overall atmosphere.
Stayed in May 2023
Reviewed: 18 May 2023
Emma
United Kingdomunfortunately the bed was really uncomfortable
Good location for our needs, lots of parking, friendly staff. Clean room.
Stayed in May 2023
Reviewed: 17 May 2023
Tracey
United KingdomNothing.
The staff are friendly and helpful. Being able to use the gym & pool facilities is a bonus. The food was excellent and value for money. The room was clean and comfortable.
Stayed in April 2023
Reviewed: 14 May 2023
Rhian
United KingdomI found a dried orange on the top shelf of the wardrobe when looking for a spare pillow!!
Staff were incredibly friendly & efficient, everyone made lots of effort in reception/ bar & spa. Food was great 👍 & reasonably priced.
Stayed in April 2023
Reviewed: 9 May 2023
Andrew
United KingdomN/A
Breakfast was superb and bar meals were also good
Stayed in May 2023
Reviewed: 7 May 2023
Louise
United KingdomWe had a couple of cobwebs and a spider in the room but nothing we couldn’t sort.
Great experience with friendly staff from the moment we checked in, nothing was too much. We were there for a wedding reception, and everything was beautifully presented & organised. Good staffing for the occasion too
Stayed in May 2023
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