Nice relaxing lodge. Immaculate when we arrived with a nice bottle of Prosecco chilling for our arrival

Stayed in July 2021

Hot tub was fabulous and a nice addition to a well needed child free night away. The place was very homely and welcoming, free bottle of Prosecco upon arrival was a nice touch. Extremely clean, beds were comfortable, hole place smelled amazing and had everything we could have needed for our stay. Looking forward to returning hopefully soon

Stayed in July 2021

We had difficultly getting into the property as we were given the incorrect code for the key box. Luckily they had a key we could use at reception & the code was sent a little later however communication could have been improved as it took around 40 minutes for us to get in. The caravan is nice, with a lovely outdoor area however it is a little worn in places. The grill door was off so we could not use this, the cutlery was dirty so we had to wash everything before use and there was the off hole in a door etc… just small things that could be improved.

The property was mostly clean with a lovely outdoor area and hot tub. It was good for a family short break, had everything we needed. It was a good location and close to local attractions and Alnwick.

Stayed in May 2024

There are five of us but there are not enough beds

hot tub

Stayed in May 2024

grill door was missing so unable to use

it was comfortable

Stayed in April 2024

Advertised as 3 bedrooms but was actually 2 bedrooms with sofa bed in lounge. Settee was very hard & uncomfortable (sofa bed), door missing from the grill, shower wouldn’t work properly. Messaged twice for queries about hot tub chemicals & fire but no replies received.

Lovely location, nice hot tub.

Stayed in October 2023

Majority clean - bathrooms toilets bedding etc spotless but dirty if you looked too closely. could do with a more thorough deep clean eg dusty cobwebs above beds/windows and doors that had been there a while, unhoovered floor underneath sofa bed which wasn’t nice to see when turning in for the night. Grill door missing, side of coffee table loose and broken (intact when stayed still but the table had to be moved to unroll the sofa bed) Hot tub surrounding area could do with a clean however hot tub itself maintained lovely. No tea towels/cleaning supplies which we didn’t mind but would have allowed us to leave the lodge exactly as we found it.

Beautifully decorated and comfortable. Modern and spacious. Hot tub canopy had been repaired which saved the weekend as the weather was wet and rainy and would have been unable to use otherwise. Lovely welcome pack which goes above and beyond what guests expect/normally receive including bottle of Prosecco! Beautiful location and central to explore Northumberland. Pretty much had everything you need utensil wise to enjoy a self catering holiday. Huge decked area to enjoy the surroundings and will be lovely in nice weather.

Stayed in September 2023

Certain things weren’t cleaned properly. Mould around shower and on shower head! A lot of grease on cooker hood! Hot tub not very powerful and half the gazebo cover wasn’t on so a lot of pine needles from trees in hot tub. Beds weren’t comfortable.

Nice area. The decking area, with lots of seating and hot tub are a bonus. Little welcome pack a nice touch, although was said there would be milk and was none.

Stayed in August 2023

Disappointed to see the cover over the hot tub remains broken despite previous comments on other reviews from weeks ago. It spoiled the experience especially as it was raining during our stay. Outdoor furniture needs some TLC, I would suggest seating covers at least. Grill was broken but didn’t effect our stay. Additional bath towels would have been useful especially when staying a week, but didn’t effect our stay.

Location good, lovely and quiet surroundings, caravan was very clean inside and homely, good size master bedroom.

Stayed in August 2023

Decking area had not been cleaned lots of pines all around hot tub. outdoor seat cushions dirty,tables not cleaned. No use of golf buggy as advertised told the park no longer allows them. Only a few of the jets working in the hot tub,messaged the owner but no reply. Cover/gazebo over hot tub broken and so the hot tub ended up with lots of pines in the water and lots of annoying flies around the hot tub area in the day time. This is not three bedroom as advertised it's two bedroom with a sofa bed in the living room. It is not a villa it's a caravan.

Liked the complimentary tea,coffee and two small bottles of wine. Hot tub but this requires some improvement

Stayed in July 2023

We didn't like the fact it states there are 2 bathrooms when in actual fact there is one shower room with a toilet and a sink and in one bedroom there is a separate toilet with sink. That is NOT 2 bathrooms. Not ideal for 5 adults to get ready for a wedding. It should also be made clearer that it is not a 3 bedroom property and that it is a settee in the lounge that makes into a fold out bed for 2 people to sleep. Nowhere in the lounge area to hang clothes etc. There were no door mats as shown in the photographs so we had to put our own towels we had brought with us on the floor to wipe our feet on. Pine needles got everywhere and only a sweeping brush to try to get them out of the carpeted area. The caravan is underneath pine trees so the hot tub, decking and furniture was covered in a thick layer of pine needles. The canopy over the hot tub had half of the panels missing out of it and the remaining half was covered in pine needles. If you got in the tub you ended up with loads of floating pine needles and annoying flies. Only a couple of jets worked on the hot tub. We contacted the owner about the state of the hot tub when we 1st went to use it but didn't get a reply. A little net appeared the 2nd day on top of the hot tub, likely left there to remove the pine needles from the tub. The cleaner needs to pull the bed settee out every once in a while and clean the old sweet papers, fluff etc from under it. I picked some of it up myself before making the bed.

We chose this place as we were attending a wedding nearby. It's in a nice quiet location.

Stayed in July 2023

Very disappointed that we were unable to enjoy our holiday at the lodge as it had not been cleaned for our arrival and no towels or bed linen available. We received a full refund from the owner but our whole weekend was ruined.

Location

Stayed in July 2023

The hot tub was meant to be covered with a roof type canopy but half was missing looked unsafe and leaves kept falling into tub when in it. Also only half the jets worked

It was clean inside. The location was beautiful but no shop/cafe/bar on site apart from golf club house which was too far for me to walk due to disability

Stayed in July 2023

Lack of communication and rude reply. No use of hot tub on 1st night and that was whole reason booked. Broken furniture what injured my 5 year old autistic boy. Broken gazebo panel out

Shower was amazing and very powerful Comfy beds

Stayed in April 2023

the bedding was very poor quality. Cooker only had one shelf. bathroom had cobwebs above door. roof on hot tub had panels missing

it was average size. One extra large bedroom and one small twin. large hot tub

Stayed in January 2023

out doors was very untidy the canopy over the hot tub still had a section missing which at this time of year really should be looked at our first night the hot tub was only like warm and only one side actually worked. There was also s build up of leaves not only on the decking area but on the out door furniture which had obviously been there for some time. a bit disappointed this time pheasants hollow. 😩

loved the indoors of this property although there was still a problem with the toilet seat in the en-suite after a previous stay

Stayed in October 2022

Didnt expect the outer oven door to explode while cooking our roast dinner, we were total gobsmacked when it happened as noone wasnt near it when it happened. Advice wouldnt use the oven to cook incase it happens to others.

The outside was 10 out of 10 Inside was 10 out of 10

Stayed in October 2022

Could not work the heating-got v cold/no where to dry costumes. Couldn't figure out microwave, only half the toaster worked. No instructions for hot tub - got a shock when someone appeared on the deck (hot tub maintenance). Could have done with a spare tea towel. Uncomfortable bed and gutless pillows. Prosecco????was a bottle of wine. Luxury lodge? Was a caravan. No pub/cafe etc on site

Hot tub and relaxing. Easy access. Clean environment. Netflix was available. Plenty of hangers for clothes and towels available.

Stayed in October 2022

Unfortunately the outside seating area had not been cleaned stains on the table tin full of cigarette butts some on the terrace area no brush left to allow us to sweep clean.

Free golf with use of buggy and visits to local areas Cragside drive was spectacular

Stayed in September 2022

Sorry but plates in kitchen cupboard were not clean. Coffee table in sitting room was broken . Toilet push in shower room. Broken. Was a dent in door of bedroom

Very easy to get keys. Hot tub was very good. Very close for getting to coast and towns aroun area

Stayed in September 2022

I took my foster son and daughter for a small break away, unfortunately we were hit by the storm, which broke the fence around the hot tub, blew the roof off the gazebo, and was a bit dangerous to sit out too long (which is no ones fault) but the next morning we woke up to no water, no electricity, no toilet facilities no nothing - which my little boy needs as he has additional needs! We walked up to reception where we were advised to leave the park as they said it was dangerous and didn’t know when supplies were coming back on. We had to pack up and leave, I then contacted the owner who offered us a disgusting 20% off our next stay, which I said no, I’m a single dad work very hard for myself and my children and our little break didn’t happen not only that but it’s been horrendous with no electricity or water ! I asked for a refund for what we will be missing which we were point blank refused, I wasn’t expecting a full refund but just the nights what we would be losing. They offered us to come back for £200 which by this point you can imagine I was frustrated, we just wanted to get home and get back what we were owed! I wouldn’t want to deal with this owner again to be honest.

The property was lovely but shame we couldn’t enjoy what we paid for!

Stayed in January 2022

The property wasn’t clean on arrival however this was soon sorted with only a wait of an hour.

Quiet & remote.

Stayed in November 2021

The caravan hadnt been cleaned very well... there was food in the sink, mud all over the mats and the carpets hadnt been hoovered as there was lots of little twigs all over it. Shower screen was very grimy. Splashback on the kitchen hob was covered in fat. Some of the glasses hasnt been washed and were covered in lip marks. Someone came round while we were there to clean the hot tub... felt like we were being checked on. Hot tubs dont need cleaning every day. We only had a 2 night stay so Im sure this could have waited till we went... unless it hadnt been done before we arrived.

Very cosy little caravan and the hot tub is great! Great tv and wifi. Clean bedding and towels provided. Decent fridge freezer for all our goodies. Both glass and plastic cups provided for both indoor and outdoor use. Kitchen was well equipped.

Stayed in November 2021

We ran out of loo roll in one bathroom and ran very low in the other. We had to buy our own. There was no bed sheet for the sofa bed, which wasn’t nice. Sister had to wrap herself up in the duvet, on,y possible as she was in it by herself. We emailed to request one for the 2nd night (via previously exchanged messages)but there was no response and no bed sheet delivered. Toilet seat broken. Only dining 4 chairs for 5 of us.

Caravan is lovely. Location perfect for us. Hot tub well maintained and the welcome gift of a Prosecco was…welcomed.

Stayed in October 2021

The late check-in at 4pm and early departure at 10am made it difficult to relax and enjoy the facilities on our stop over. An 11am check out would have been appreciated and improved the value for money at £200 per night

The accomodation is very well equipped. The decoration and facilities were lovely. The deck and hot tub is a great place to relax and socialise until 10pm when you are requested to be quiet for other guests.

Stayed in August 2021