324 Gray's Inn Road, Camden, London, WC1X 8BU, United Kingdom
#492 of 1,005 hotels in London
Guests' ChoiceBased on 1728 hotel reviews
7.9Cleanliness
8.2
Comfort
8.2
Location
9.2
Facilities
7.9
Staff
8.7
Value for money
7.7
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 March 2024
Li
Hong KongHave to pay for luggage storage
Staff service
Stayed in March 2024
Reviewed: 30 March 2024
Giulia
ItalySmall room, when you open the door it hits the bed.
Close to Kings Cross Friendly staff Breakfast
Stayed in March 2024
Reviewed: 30 March 2024
Carolien
SpainNothing
Close to the station, clean and quiet
Stayed in March 2024
Reviewed: 29 March 2024
Desiree
GermanyVery small room for two. No options to hang towels. Only big-sized towels.
Great location close to King's Cross. Takeaway breakfast possible. Nice sitting area. The window could be opened a bit. Clean.
Stayed in March 2024
Reviewed: 27 March 2024
Gavin
United KingdomGot lost finding my room, it’s like a warren, the rooms were tiny (which I suppose is to be expected for central London)
Loved the continental breakfast, was really excellent quality.
Stayed in March 2024
Reviewed: 25 March 2024
Fiona
United KingdomLack of gf options at breakfast, although did have some which made a nice change.
Location was great, close to station and nice bars. Hotel rooms were small but functional. Breakfast a bonus.
Stayed in March 2024
Reviewed: 25 March 2024
Jacqueline
AustraliaThe lack of a kettle in the room was disappointing, you could make yourself a hot drink in the foyer for a price, I thought that was a bit cheeky given the cost of the room.
Good location with lots of transport options, plenty of local food options also. Friendly staff. The room was compact but comfortable.
Stayed in March 2024
Reviewed: 24 March 2024
Pauline
CanadaIt’s a bit loud when people walk by. Only the door is thin. You couldn’t hear neighbors or anything like that.
Clean, trendy, friendly staff, and a good price. Also a great location.
Stayed in March 2024
Reviewed: 23 March 2024
Eileen
United KingdomKettle in room
Good
Stayed in February 2024
Reviewed: 23 March 2024
Robótka
Netherlandsrooms are being cleaned only once in 3 days very small lift
great location, nice breakfast
Stayed in March 2024
Reviewed: 22 March 2024
Amber
United KingdomLG room so no natural light, however, it was fine for a quick stay as only in room to sleep.
Friendly staff and comfortable clean room. Ideal for our short stay. Very quick easy check in and check out.
Stayed in March 2024
Reviewed: 21 March 2024
Simon
United KingdomVery helpful staff. Hotel was clean and everything worked as expected. Had a room with no window but not an issue and easier to sleep anyway. Good pub next door.
Stayed in March 2024
Reviewed: 20 March 2024
Hannah
United KingdomThe air conditioning was not functioning properly so the room was quite cold. Shower bracket was loose and the shower head could not be adjusted.
Location, staff, comfort of room.
Stayed in February 2024
Reviewed: 20 March 2024
John
United KingdomThe bathroom and toilet are a little small for the larger guest.
Team were great on checking, arrive a little early
Stayed in March 2024
Reviewed: 20 March 2024
Tara
IrelandNo kettle in the room
Clean and modern Chrome cast on the tv
Stayed in March 2024
Reviewed: 20 March 2024
Sandra
United KingdomNot having any tea making facilities - I didn't notice this on booking and it's enough to make we return to other hotels in the future for this provision. It's a must for me.
Room was clean and a comfortable bed
Stayed in March 2024
Reviewed: 17 March 2024
Martyna
PolandIt was very cold in our room, after turning on the heating the room was warmer but the bathroom was very cold and unpleasant all the time.
The hotel is modern, nice interior, very good location, breakfast in the morning
Stayed in March 2024
Reviewed: 16 March 2024
Ian
United KingdomNothing
Good room, friendly staff. Easy check in, check out. Great breakfast.
Stayed in March 2024
Reviewed: 16 March 2024
Johannes
GermanyRoom was so small an opened suitcase barely fitted next to the bed and no chance of walking past said open suitcase
Very clean rooms friendly people
Stayed in March 2024
Reviewed: 15 March 2024
Rebekah
United Kingdomshower door opened inwards, making it difficult not to have cold water shower before the warm kicked in. Would suggest changing shower door in room 109.
Aircon and room were comfortable
Stayed in March 2024
Reviewed: 11 March 2024
Veronica
South AfricaThe size of the room was too small for people with big bags.
LOCATION AND BREAKFAST! THE SERVICE WAS AMAZING WE HAD LARGE BAGS AND THE STAFF ASSISTED US ALL THE WAY.
Stayed in January 2024
Reviewed: 11 March 2024
Katarzyna
PolandVery convenient location, friendly and helpful staff, room not very large, but clean.
Stayed in March 2024
Reviewed: 10 March 2024
Abou
United Arab EmiratesAC is always working with no heater at rooms
Location, staff, clean
Stayed in March 2024
Reviewed: 10 March 2024
Katusha
United KingdomRoom was quite small, but fine for one night. Shower pressure was on the low side in our room.
The hotel was very clean and we were able to check in on the tablet downstairs.
Stayed in March 2024
Reviewed: 8 March 2024
Emily
United KingdomRooms very small (I'd booked a larger room with a window). Two people and our suitcases left us with no floor space. Only one pillow per person on the bed and these were small however comfy.
Hotel was clean and conveniently located near to King's Cross Station. Check in was super fast and easy which was appreciated at such a late time (10pm) Comfy beds.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content