St Clements Bay, St Clements, JE2 6SE, United Kingdom
#2 of 3 hotels in St Clements
Guests' ChoiceBased on 149 hotel reviews
8.5Cleanliness
9.2
Comfort
9.1
Location
9.1
Facilities
8.5
Staff
9.5
Value for money
8.7
Free WiFi
8.2
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End of dialog contentReviewed: 28 August 2021
Scourfield
United KingdomNothing, it was perfect
Everything, from tje staff, food, service, humour and just being made to feell welcome. The hotel has spectacular views, but that asidd talking tp staff and their recommendations and friendliness was just what we needed after difficult times.
Stayed in August 2021
Reviewed: 26 August 2021
Karolina
United KingdomSomeone was doing hoovering on the ground floor around 7.30 am
Lovely hotel next to the bus stop , very clean, with heating swimming pool and very good food . I like my stay there, definitely will be back
Stayed in August 2021
Reviewed: 22 August 2021
Nicola
United KingdomNothing
The hotel is clean and the staff can not do enough for you. Whenever you saw them they had a smile on their face and could not be more helpful. By two boys loved the pool and would have been in there every minute of the day if I had let them. It was warmer than any outdoor pool I had been in - a great asset to the hotel. The hotel was very clean and your rooms were cleaned with a towel change every day. Fabulous food! And great value for money.
Stayed in August 2021
Reviewed: 21 August 2021
Anne
United KingdomNothing
Excellent staff. Also always smiling, nothing too much trouble for them. Food excellent. Room cleaned very high standard every day. This was our 2nd visit and we will be going back again.👍
Stayed in August 2021
Reviewed: 18 August 2021
Clive
United Kingdomnothing
Excellent size room , was able to add my granddaughter at the last minute to the booking.Staff were very friendly and efficient, good choice of breakfast , lovely swimming pool
Stayed in August 2021
Reviewed: 18 August 2021
Clare
United KingdomWhile the property is clean, it’s quite dated and the room had quite a noticeable musty smell. There is hardly any noise insulation, so you can hear everything from the room next door and above. While we had a balcony, it was on the ground floor, we were told that the higher floors with the views are kept for the regulars.
Pool area was really nice and Well kept, the pool was also nice and warm. The staff were lovely and welcoming. The breakfast is a waiter service with a large choice. Hotel is opposite the beach and a bus stop, the buses are every 15 mins and offer a great cheap service. There is a pub down the road which serves good food, but apart from that everything is a short bus ride away.
Stayed in August 2021
Reviewed: 18 August 2021
Jonathan
United KingdomThe hotel itself is not the modern, sterile environment that many have come to expect. For us, this wasn’t a negative - the hotel is homely and welcoming - and very clean!
The view from the room was fantastic. The staff were friendly, none of the “canned friendliness” from a chain hotel - this was genuine customer care and warmth. Breakfast was amazing!
Stayed in July 2021
Reviewed: 16 August 2021
Travel
United KingdomNothing
Perfect in every way. Perfect position. Quiet. Fabulous staff. Everything done the old fashioned way. Linen table cloths linen napkins. Doilies, each item served separately. Rooms serviced every day. The staff work so hard and Maria and Tony laugh and smile all the time. Reception efficient and friendly We have stayed in nearly every hotel on the island over 45 years, from the most expensive to the cheapest. This is the best. Family owned and run. Dreamily marvellous views. Tremendous.
Stayed in August 2021
Reviewed: 16 August 2021
Tony
United KingdomNothing
Everything , fantastic staff
Stayed in August 2021
Reviewed: 14 August 2021
Jayne
United KingdomThey should make it clear balcony is no smoking before you book. Bathroom could do with an upgrade.
The food was good and had a lovely sea view room.
Stayed in August 2021
Reviewed: 13 August 2021
Barry
United KingdomThe shower needed upgraded
Stayed in August 2021
Reviewed: 6 August 2021
Simon
United KingdomVery rigid about breakfast seating.
Great location over the road from the beach. Plenty of parking at the property. Fantastic outdoor heated pool. Really well maintained property.
Stayed in August 2021
Reviewed: 5 August 2021
Jill
JerseyGreat location. Sea views. Service at meal times were fantastic. Silver service treatment. Food was outstanding and great value. No stupid prices.
Stayed in August 2021
Reviewed: 23 July 2021
Melanie
United KingdomBeautiful location, bar staff Maria and Tony fab, owner very friendly and went out of his way to assist..
Stayed in July 2021
Reviewed: 19 July 2021
Keith
United KingdomNothing
Location car parking, pool, staff
Stayed in July 2021
Reviewed: 18 July 2021
Brian
United KingdomNothing, everything met out expectations.
Beautiful views from our room, overlooking the beach, very comfortable bed, lovely bar area for drinks in the evening. We only ate breakfast there but a good choice of freshly cooked food - including vegan options. We would have loved to use the pool, but ran out of time.
Stayed in July 2021
Reviewed: 11 July 2021
Malcolm
GuernseyNothing
Everything was perfect.
Stayed in July 2021
Reviewed: 4 July 2021
Alistair
United KingdomNo negatives fir me
Lovely heated pool , quiet friendly hotel , nice breakfast and spacious room with a sensational view
Stayed in July 2021
Reviewed: 4 July 2021
David
United KingdomVery comfortable, good food with a varied menu, very friendly service
Stayed in July 2021
Reviewed: 13 July 2023
Vary
United KingdomStaff awful not welcoming or friendly at all. Fire alarm went off during the night and it was shambolic. No protocol at all and didn't even want to call fire services to check why it triggered alarm with strong burning smell. Unbelievable and lots of guests still in rooms sleeping.
Nice Seaviews
Stayed in July 2023
Reviewed: 20 June 2023
Ross
GuernseyThe hotel is outdated and needs a refurbishment. Some new mattresses and beds are needed. The showers could also be updated to more modern mixing units so that you don’t have to fight your entire shower from getting scolded by hot water.
The location was amazing. The staff were super friendly and the breakfast in the morning was really good! The hotel was clean and tidy.
Stayed in April 2023
Reviewed: 25 May 2023
Marieluis
GermanyWe booked 6 days for £766.02 and were given a room on the 3rd floor with no lift. We asked to be moved to another room and it was said to be an additional £480. Menu card without prices, final bill confusing. The dining tables we were assigned were very small, although there were larger ones that were supposed to be reserved for others who didn't come for breakfast. The bathroom ventilation in the room only worked when requested, the kettle had to be on the floor and there was only one socket behind the bed.
Stayed in May 2023
Reviewed: 27 October 2021
Katherine
United KingdomAwful worst place I have ever stayed mattress should ne condemned
Stayed in September 2021
Reviewed: 28 August 2021
Lynn
United KingdomThe evening meal was a very poor standard -very bland and poor vegetarian .
The staff are extremely helpful .pool was enjoyed by our boys .
Stayed in August 2021
Reviewed: 12 August 2021
Sally
United KingdomHotel was very dated with furnishing and style - also smelt very musty. Could go with a major over haul. Games room was advertised but has now gone.
Breakfast was ok but format and options very dated
Stayed in August 2021
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