A small table to eat on would be nice.

Modern / clean / compact rooms with great beds and full kitchen and bath located on the site of the old Spode factory grounds. 10 min. walk from train station. Lots of ammenities right around the corner.

Stayed in May 2024

I mean it was a little worn out but I feel it was fair for the price. There was a weird smell coming from the sink, but you can block it and then it's gone.

It's a large, "home-y" style room/studio next to a pub. If you need a night or two in Stoke, it feels like a safe bet, plus you can eat some good food in the pub downstairs. Everything worked and I could have a nice cup of tea, so can't complain. Sleep wasn't bad either, just the squeaky bed mattress could be changed.

Stayed in May 2024

Lack of table - just a small table would be useful for those eating in kitchen

Comfortable, great facilities, kitchen and chairs

Stayed in May 2024

I have stayed here before and it just wasn’t clean enough this time. Dusty and I found hair a fingernail in the bathroom. Room 108 needs a desk, the church pew sofa in there is a waste of space and utterly uncomfortable.

Convenient location, quirky setup, spacious

Stayed in May 2024

Beds Too hot airless on the top floor

No breakfast

Stayed in May 2024

Air conditioning in the room

Good

Stayed in May 2024

The reception hotel is open too short time

The ambiance was real cool with the restaurant and the bar

Stayed in May 2024

The room could do with a table or vanity unit as storagespace is not great given the size of the room.

The location is very handy, and the rooms are clean.

Stayed in May 2024

Bit difficult to find the way in, which is through the restaurant. Had to wait for a while to check in as restaurant staff busy with other customers. Nice to have fresh milk, but it was on the turn, and not enough of it. 10am check out a bit early.

Was particularly grateful that they were able to store my bag after I checked out.

Stayed in May 2024

Great place to stay comfy bed neat little apartment very peaceful.lovely full English breakfast available at the restaurant on site at &15 plus drinks quality ingredients and friendly staff.would definitely stay here again….. Don’t forget photo IID you can’t check in without that and a bank card to use for a £50 holding fee that’s put back into your account once the room has been checked for damage

Stayed in April 2024

It was not well sign posted. The restaurant downstairs said they had no tables available - I was on my own so I would expect that to be an easy ask - I could only get food from them via a delivery app!? I did have a really nice breakfast the following morning. Although the accommodation was self catering it would be useful if property had an arrangement wit the on site restaurant. Bit of advice if coming from the station - turn right not left as the booking finder makes the walk much longer.

I did not realise that the property was part of the previous Spode factory. The room was large with a possible three person occupancy. Facilities good if you wanted to self cater- there was a large Sainsburys about 10 minutes away for provisions. See comments about on site restaurant below. If you are interested in Spode and pottery in general there is also an onsite museum with shop.

Stayed in April 2024

The restaurant downstairs was closed so we ordered a take out, only to find there were no plates and only one fork.

Great location. Easy check in. Good communication. Clean apartment.

Stayed in April 2024

Couldnt get in as gate was locked after 10pm and no one answered my calls (perhaps night porter's number should be on the card)

Always a nice to stay here

Stayed in April 2024

Very basic and quite dusty.

Great location and great bar.

Stayed in April 2024

Difficult to open some windows for extra ventilation

Small room with all comfort. Kitchenette was well equipped, clean bathroom with comfortabel shower.

Stayed in March 2024

Nothing

Close to train station so ideal for not using car. Spacious with all facilities needed.

Stayed in January 2024

It was noisy in the early morning from delivery trucks and cleaners. In the room there was no table or luggage stand or dressing table area. Only 1 chair in the room for 2 people. There was no one from the main hotel to check us in, we had to find someone from the restaurant to help us as the hotel staff where unavailable even though we arrived within the designated time. No one to check us out either. Reception area was unmanned the whole time we visited.

The room was clean and tidy and well located with good access to the local area. The restaurant and bar was a great experience. The price was good value for a basic room.

Stayed in March 2024

I would have liked to have been able to leave my bag there for a few hours after checkout - especially since checkout is so early (10am).

Very comfortable bed and apartment. Lovely armchair but the sofa bench was very narrow. The room was spotless, spacious and the shower was great. You could control the heating, open windows and the wifi worked well. As for the location, it was perfect - had a great visit into the Spode visitors centre next door and three mins from the Hippy Cafe, London Road and ten mins from Staffordshire Uni. All questions were answered promptly and it was a relaxing - and quiet - place to stay.

Stayed in March 2024

Internal signage was lacking. Struggled to find my way out of the property

A well fitted out apartment

Stayed in March 2024

Needs somewhere to hang towels in the bathroom instead of in the sink and on the loo. Bed springs were a bit noisy but reasonably comfortable. Room was too hot a didn’t respond to radiator settings, had to keep the windows open. Light in the kitchen area was too dim.

Clean, light and airy room with separate kitchen area.

Stayed in March 2024

Noise and distance

Grand nit really close to racecourse

Stayed in March 2024

I was staying alone and the corridors to the rooms are quite austere like a school corridor. I probably wouldn’t have noticed this if I’d been staying with others though. Alone I felt slightly vulnerable as also it’s an unmanned accommodation. The biggest thing I didn’t like was that a deposit was taken on arrival - not a credit card guarantee but the cash actually left my bank! And as of the day after I checked out it hasn’t been refunded. This makes for an expensive night and/or a very unwelcome borrowing of my money! If I’d had it straight back in check out day I wouldn’t have commented but to be without the money and not know when I’m getting it back is not acceptable in my view. There was no one to ask as it’s an unmanned reception most of the time. I messaged the property and they said it can take 8- 10 days to get your deposit back and that depends on your bank. I don’t think this is reasonable and it would stop me staying here again.

The person who checked me in was friendly. The actual room is a good enough size and very clean. There is direct access from Quarter and Factory floor. There are a lot of security doors where you need your key to get through.

Stayed in March 2024

The check-in procedure

Good location, nice and close to train station, clean room, clean bed linen. Good restaurant bar downstairs.

Stayed in March 2024

Could have done with a spare toilet roll as there wasn't a full roll but I was only there one night so it wasn't too much bother.

Easy self check in and helpful friendly staff. Well equipped and comfortable, wifi was good - I was able to work without a problem and stream TV while relaxing in the evening. Close to the train station and shops but wasn't too noisy and the blinds kept the light out well.

Stayed in March 2024