No heating, stayed from Saturday night till Sunday morning, heating didn’t come on , we asked two different people on reception, one said it was coming on at 7 at night…. It didn’t…. Not once during our stay. Room was cold! . Also no lift in hotel and our room had four sets of stairs, would have benefited a lift.

Clean , good location, nice room

Stayed in April 2024

We were at the top so 4 flights of stairs as no lift. Handrail loose on steps leading up to entrance

Good location, easy parking, clean comfortable room. Great for our overnight stay.

Stayed in April 2024

Nothing

Really friendly, helpful and professional staff. The room was very clean, tidy and looked nice.

Stayed in April 2024

Too many stairs no lift but view was worth it. Some fixtures were slightly coming away from wall but nothing that can't be fixed

We loved the tranquil atmosphere, clean room, view was amazing. Staff very friendly and couldn't do enough for you. Bed was super comfy. Warm room

Stayed in April 2024

Room was overlooking an alley where it seemed some dodgy dealings were happening!!

Great location Very clean Paid parking available outside

Stayed in March 2024

Double bed - not used to it and the quality of the pillows was poor

Well located in Southsea, good size rooms and bathroom great condition

Stayed in April 2024

Room was very warm and no lifts so a lot of stairs

Location and sea view

Stayed in April 2024

The toilet seat was a little unstable and difficult to flush.

We did not take advantage of the breakfast option, but it was only 3 minutes around the corner in a local restaurant if we had. The room was very clean and the staff very welcoming and pleasant.

Stayed in March 2024

Two doors to get in but only one unlocked... unfortunately no sign to say which!?. A little frustrating when you are carrying cases.

Booked online. Friendly welcome. Lovely room. Great location.

Stayed in March 2024

Breakfast is available at nearby restaurant, no lift,

Great Location plenty of bars and restaurants nearby, sea/costal View from room, plenty of parking outside(payment required)

Stayed in March 2024

Nothing

Location good, Very clean room, Staff person was very polite and helpful,

Stayed in March 2024

On street parking.

Location

Stayed in February 2024

Having no lift and being on the 3rd floor was a bit tricky for us old folk. Having no breakfast facility is quite strange for a hotel these days.

The view was amazing looking out over the Solent towards the island. The room was very dark with the good curtains closed, great for sleeping.

Stayed in March 2024

No bar. Breakfast elsewhere.

Clean and comfortable, well located simple accommodation with no frills.

Stayed in February 2024

All was perfect for our short stay

Clean, near the sea and easy check in and check out

Stayed in February 2024

Missing TV remote control so we struggle to change channels for awhile.

Great location. Great view of the seafront garden and the sea. Closed to restaurants and shops. Yet quiet. Good size room. Very clean. Friendly staff.

Stayed in February 2024

Lack of parking

Shower was good, receptionist on arrival was exceptional and helped towards parking

Stayed in February 2024

Nothing, all good.

Comfortable, good value, good location for the festival I was attending. Friendly receptionist. You can buy a voucher for breakfast at the nearly Farm Kitchen cafe which has a good range of choices including vegetarian and vegan. You get a breakfast and hot drink which gives you about £1.50 discount.

Stayed in February 2024

Mattress was too soft.

Great location and pleasant staff.

Stayed in January 2024

Wi fi wasn’t working, would have been helpful to be told this at check in, we spent some time trying to get online. Kettle didn’t work but was replaced. Wanted to buy breakfast voucher in the morning but reception not staffed. A better choice of teas in the room would be good. Plastic hangers let down the quality of the room, described as Boutique but it had more of a commercial feel to it

Great location, clean rooms

Stayed in January 2024

Location, seth both excellent as always, we will be back soon with friends

Stayed in January 2024

Lucky that they had a room available for the 4 of us as booked and paid for two double rooms on booking.com when arrived at the hotel we were only down for one double and One single

Helpful and friendly receptionist Clean comfortable modern room in a good location

Stayed in November 2023

Not obvious how to get attention of reception on a late check in

Clean, well presented, lovely shower room.

Stayed in December 2023

Location is brilliant. Right on Southsea, common and coast for walking, sights, museums, etc, then Palmerston Road right next door for lovely shops, pubs, restaurants. Room was clean and very comfortable, had everything I needed. Was very quiet in the room too, didn't hear any of the other guests. Bed was very comfortable. Bathroom a bit tight but completely fine, shower was great. Staff were very friendly and very helpful. Love the taxi button, if you need to travel early very easy to get a taxi.

Stayed in December 2023