38 A288 38 Clarence Parade Southsea, Portsmouth, PO5 2ET, United Kingdom
#16 of 27 hotels in Portsmouth
Guests' ChoiceBased on 980 hotel reviews
8.0Cleanliness
8.6
Comfort
8.7
Location
9.1
Facilities
7.9
Staff
8.8
Value for money
8.1
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 August 2023
Arjun
IndiaWe had a family room and a temporary bed was set up for the child, but it was quite uncomfortable. The bathtub had leakage issues and the bathroom would flood with each shower.
The location was fantastic and the room size quite good. Good toiletries, linen etc.
Stayed in August 2023
Reviewed: 1 August 2023
Smith
United KingdomExcellent location, close to the pier and hovercraft. Lots of bars and restaurants just around the corner.
Stayed in July 2023
Reviewed: 31 July 2023
Esther
United KingdomThe room was too small the chair small and uncomfortable the bed not as big as I expected. I was given a room at the last floor which was too stressful for me there was no lift.
The room is very neat, check in was easy the receptionist Saheed was very warm and welcoming.
Stayed in July 2023
Reviewed: 31 July 2023
Kelly
United KingdomWe had a room downstairs at the back of the property. It was boiling in the room with just a small window and just a small fan which did nothing!! Maybe for the rooms at the back, it would be better to have a bigger fan that circulated properly! We knew it didn’t do breakfast which is fine as there’s many places around for breakfast but maybe have a vending machine with drinks in etc
The hotel was a perfect location for a night out in Portsmouth! The room was clean and the reception staff were lovely!
Stayed in July 2023
Reviewed: 29 July 2023
Nicola
United KingdomNo real negatives, but we didn't see a lift which might have made bringing our suitcase up a little easier!
Quiet location on the sea front, friendly staff, very clean.
Stayed in July 2023
Reviewed: 28 July 2023
Marilyn
United KingdomThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 28 July 2023
Adrian
United KingdomExcellent location. Clean, good size room, helpful staff.
Stayed in July 2023
Reviewed: 25 July 2023
Ashley
United KingdomAn alarm kept going off all through the night worst nights sleep I’ve EVER HAD!!
Great location,
Stayed in July 2023
Reviewed: 23 July 2023
Elizabeth
United KingdomNo breakfast on site, no free parking
Location, comfortable room, lovely reception staff
Stayed in July 2023
Reviewed: 19 July 2023
Deborah
United KingdomContrary to booking.com listing there is no parking. No breakfast within hotel. You can purchase vouchers for a local restaurant, but found it was cheaper to pay at restaurant.
Location was great. Friendly staff. Cleanliness
Stayed in July 2023
Reviewed: 18 July 2023
Trudi
United KingdomNothing to report
Location was great near common and seafront
Stayed in July 2023
Reviewed: 16 July 2023
Julie
United KingdomNo option for breakfast on site
Friendly staff, clean, modern and great location.
Stayed in July 2023
Reviewed: 14 July 2023
Amanda
United KingdomIt is noisy. I stayed in room 7 and could hear every footstep of the room above. The people in the room above woke at 0530. So they woke me up at 0530
The property is lovely. Clean and modern decoration. Provided every thing needed for one night stay
Stayed in July 2023
Reviewed: 12 July 2023
William
United KingdomThe room was hot overnight could do with a better fan.
The location is superb very near trendy eating places, park and hovercraft terminal and funfair within a mile. Hotel staff very friendly. Breakfast was in a local restaurant 5 mins walk from hotel. Good value and friendly staff.
Stayed in June 2023
Reviewed: 7 July 2023
Allison
United KingdomA good location close to the Southsea Parade and Palmerston Road with buses and taxis. Always clean and comfortable with beverage facilities.
Stayed in June 2023
Reviewed: 6 July 2023
Kaye
United KingdomShape of bath
Location
Stayed in July 2023
Reviewed: 2 July 2023
Anu
FinlandWell, would have appreciated better weather, but not up to the hotel😊
My room (number 13) was really guiet, had best sleep for a long time! Open City views.
Stayed in July 2023
Reviewed: 30 June 2023
Robert
United StatesNice clean comfortable & modern room
Stayed in June 2023
Reviewed: 27 June 2023
Andy
United KingdomThe bed was quite uncomfortable but maybe more to do with the heat than anything else.
I asked the person at reception if they could contact me as an alarm to make sure I was up and he made sure this was done. Very grateful for this.
Stayed in June 2023
Reviewed: 26 June 2023
Danielle
United KingdomIt was hot. The fan wasn’t enough to keep cool over the night
Place recommended for breakfast was lovely. Room was clean and had all that you needed
Stayed in June 2023
Reviewed: 23 June 2023
Andrew
United KingdomRoom was hot due to the recent hot weather. Not necessarily the venue's fault, but perhaps they could take steps to keep rooms cooler
Quiet room, spacious room, fan in bedroom
Stayed in June 2023
Reviewed: 18 June 2023
John
United KingdomLampshade missing from bedside lamp. No electric plugs next to tea/coffee facilities. Outside steps slippy, needs markers to show edge of each step.
Ideal for visiting Portsmouth and Osborne St, Southsea
Stayed in June 2023
Reviewed: 15 June 2023
Olha
United KingdomRoom and hotel was fine, but very hot and noisy. Bed and pillow were uncomfortable. Good location with a lot of nice bars and restaurants around.
Stayed in June 2023
Reviewed: 8 June 2023
Minmin
United KingdomThe soundproof can be better.
Overall tidy and cozy, with everything needed provided. The hotel doesn't have lifts but the staff was nice and they helped with my big luggage.
Stayed in June 2023
Reviewed: 8 June 2023
Keith
United KingdomClean and friendly hotel.
Stayed in June 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content