5-7 Frognal, Camden, London, NW3 6AL, United Kingdom
#411 of 1,010 hotels in London
Guests' ChoiceBased on 1637 hotel reviews
8.1Cleanliness
8.5
Comfort
8.4
Location
8.7
Facilities
8.0
Staff
9.1
Value for money
8.0
Free WiFi
8.7
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End of dialog contentReviewed: 2 May 2024
Sara
FranceThe breakfast, not enough fruits
Amazing staff, location very good,very clean easy access to the metro
Stayed in April 2024
Reviewed: 1 May 2024
Sacha
New ZealandNothing.
Close to trains. Good breakfast. Staff friendly. Even let us leave our car there whilst we looked around London after we had checked out. Very grateful.
Stayed in April 2024
Reviewed: 30 April 2024
Foon
United KingdomStaff not always available at the reception. But that didn’t bother me.
Good location. Near supermarket and tube station. Breakfast has good variety.
Stayed in April 2024
Reviewed: 29 April 2024
Henry
United Kingdomthe outside of the building lets it down and indicates at first that the property could be low in expectations, but thankfully the refurbishment inside was a blessing!
pleased with the car parking facilities very friendly staff
Stayed in April 2024
Reviewed: 28 April 2024
Dave
United KingdomShower needed attention ref limescale.
Friendly staff, decent breakfast.
Stayed in April 2024
Reviewed: 27 April 2024
Megan
United KingdomThe bed was a bit small for two people - but perhaps I’m just used to a bigger bed. The duvet this time was synthetic and not as comfortable as the last time we stayed there (4-6 January). Maybe it’s just because it was a different room this time.
The location was convenient. The rates were reasonable and the reviews are good.
Stayed in April 2024
Reviewed: 26 April 2024
Audrey
IrelandComfy beds. Spotless room. Excellent breakfast. Ideally situated for us to visit family in the area.
Stayed in April 2024
Reviewed: 25 April 2024
David
RomaniaGeneraly ok
Stayed in April 2024
Reviewed: 24 April 2024
Yulia
United KingdomIt’s quite old, and the facilities are basic. The walls are quite thin, so it was quite noisy during the night.
It is rather clean, and the staff members were nice (Dimitri). The location is ok
Stayed in April 2024
Reviewed: 24 April 2024
Louise
United KingdomBed a little small but being picky
Please don’t judge from outside, it’s a hidden gem. From the minute we entered the welcome we felt was amazing. Staff just lovely and really made the whole stay.
Stayed in April 2024
Reviewed: 21 April 2024
Kes
United KingdomThe sink didn't smell great.
Good location, decent breakfast included for the price. Staff were friendly. It was no problem to store a bag for the day after checkout.
Stayed in April 2024
Reviewed: 19 April 2024
Darren
United KingdomBreakfast is in the basement but still, it’s very good and there is plenty of room
Staff friendly, breakfast great. Would stay there again for work. Very good value for money.
Stayed in April 2024
Reviewed: 13 April 2024
Barak
United KingdomRooms a bit dated, bathroom not very clean
Great location, good price
Stayed in April 2024
Reviewed: 11 April 2024
Zoe
United KingdomRoom was a bit small but apart from that I was very happy.
Great location, nearby stations for getting around London. Very helpful and friendly staff. At breakfast my daughter told the staff that it was my birthday and they presented me with a candle in a cake and a glass of champagne, such a lovely start to celebrating my birthday.
Stayed in April 2024
Reviewed: 10 April 2024
Martin
United KingdomEverything was good
Very good value for money, good parking
Stayed in April 2024
Reviewed: 6 April 2024
Jack
United KingdomBreakfast was ok, it was quite loud with street noise and other hotel guests.
Location was excellent as were staff. Very clean and very good value for money.
Stayed in April 2024
Reviewed: 6 April 2024
Kylie
United KingdomBed size only (std. double)
Staff, location, free parking, bathroom, bedroom, breakfast, foyer, bar and salon.
Stayed in April 2024
Reviewed: 6 April 2024
Barry
United KingdomNothing to dislike Everything was great
Everything was great. The room, the parking, the breakfast
Stayed in April 2024
Reviewed: 5 April 2024
Babiker
United Arab EmiratesBF menu to be upgraded install safe in the room
Room are clean and comfy No safe in the room, which is -Ve point Location is great BF is very very basic
Stayed in April 2024
Reviewed: 4 April 2024
Johnson
United KingdomN/A
Good variety of food
Stayed in March 2024
Reviewed: 4 April 2024
Gael
United KingdomOther guests nearby were a bit noisy.
It was a really handy location, the room was clean and comfortable, the staff were friendly and helpful and the breakfast was lovely.
Stayed in March 2024
Reviewed: 4 April 2024
Nicole
GermanyBed was too hard. Breakfast was okay, it would be nice to have more options (fruit, cold cuts, cheese and bread). No safe and no fridge in the room.
Hotel was at great location, 5 min on foot to the Underground and Overground Stations. Quiet location and very friendly staff. Hotel is close to a few restaurants and two supermarkets. The room was clean and comfortable.
Stayed in March 2024
Reviewed: 4 April 2024
Mr
Antigua & BarbudaThe outside of the building didn't look great
Fairly good selection of food for breakfast .a good location. With good links to get to other parts of London and the O2 /Vue centre 5 mins away open spaces of Hampstead not too far away and parking area
Stayed in March 2024
Reviewed: 2 April 2024
Laiba
United KingdomKind staff, quiet street, ample free parking, good location.
Stayed in March 2024
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