Poole, BH15 1HH, United Kingdom
#69 of 147 Holiday rentals in Poole
Guests' ChoiceBased on 12 hotel reviews
9.2Cleanliness
9.4
Comfort
8.5
Location
10.0
Facilities
9.4
Staff
9.5
Value for money
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 12
Reviewed: 26 May 2024
Mark
United KingdomThe lifts in and out of the premises. Two lifts to the garage parking and one lift to the ground floor once we found it (2 days) flat numbering very confusing. Garage roof was low in the space I was allocated, count me out with the hatchback beware!
New flat, well provisioned. Right on the port key. Very secure parking undercover.
Stayed in May 2024
Reviewed: 24 May 2023
Glenn
United KingdomNothing.
The apartment had everything you could possibly need for a great holiday. Everything was provided , a hospitality tray on arrival, the beds were really comfy, the view from the lounge was great. Toiletries in both bathrooms , and even beach towels to use. I cannot fault anything . We even had a laugh using the lifts and trying to find our way back to the apartment. Location is superb for all the pubs and restaurants in Poole, close to the ferry for Guernsey and Cherbourg. Boat trip to Brownsea Island on the doorstep.
Stayed in May 2023
Reviewed: 18 September 2022
Erica
United KingdomI don’t think there was anything we didn’t like, the building works we had been prepared for and generally they weren’t a problem for us!
That I was able to email in advance my ID and then to just collect the keys. I was taking my elderly parents on holiday it was helpful that I didn’t need to leave them in the car for any length of time.
Stayed in September 2022
Reviewed: 7 August 2022
Kim
United KingdomThe location
Plenty of room and nice to have your own bathroom
Stayed in August 2022
Reviewed: 27 May 2022
Keith
United KingdomSofas not great but they were OK.
Easy to park and very convenient for everything.
Stayed in May 2022
Reviewed: 7 August 2021
Emma
United KingdomI think it could do with a little TLC in terms of a paint freshen up everywhere. It could have had a deeper clean (I think we are all a bit more vigilant at the moment with Covid on our minds) floors in particular and window sills had not been cleaned well at all.
Great location, very secure and easy parking. Spacious apartment and very well stocked for kitchen equipment, crockery/glassware etc and toiletries.
Stayed in August 2021
Reviewed: 9 June 2021
Jill
United KingdomSofa was not very comfortable - especially if you have shorter legs!
Loved the location
Stayed in June 2021
Reviewed: 20 September 2023
Paul
United KingdomThere are no comments available for this review
Stayed in September 2023
Reviewed: 5 June 2022
Marcin
United KingdomThere are no comments available for this review
Stayed in June 2022
Reviewed: 7 August 2021
Amanda
United KingdomThere are no comments available for this review
Stayed in July 2021
Reviewed: 18 June 2021
Amy
United KingdomThere are no comments available for this review
Stayed in June 2021
Showing 1 – 12
Prague, Czech Republic
Sydney, Australia
Santa Gertrudis de Fruitera, Spain
Irving, USA
Travemünde, Germany
Pokhara, Nepal
Kempton Park, South Africa
Eastham, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content