45 Queen Street Queen Charlotte Guesthouse, Edinburgh, EH2 3NH, United Kingdom
#72 of 150 B&Bs and Inns in Edinburgh
Guests' ChoiceBased on 49 hotel reviews
8.6Cleanliness
9.0
Comfort
8.8
Location
9.3
Facilities
8.7
Staff
8.4
Value for money
8.5
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 7 May 2024
Andrea
United StatesEvery thing was perfect
This place is amazing! The rooms were so pretty, super clean, lovely The coffee machine in the room is the cherry on top. The location was exceptional The bathroom was so nice Everything was perfect here
Stayed in May 2024
Reviewed: 5 May 2024
Emma
CanadaVery accessible location to train station. We took taxi getting off from train but found it walkable during our stay. So we walked to Waverly station on our departure day.
Stayed in May 2024
Reviewed: 30 April 2024
Xhino
GreeceMattress was super good! Pain free sleep.
Stayed in April 2024
Reviewed: 30 April 2024
Begoña
SpainHotel muy tranquilo, en new town, pera a quince minutos andando de la old town
Stayed in April 2024
Reviewed: 29 April 2024
Nilesh
IndiaThere was lamp near to single bed, it could be attached to other place.
Excellent room, excellent location.
Stayed in April 2024
Reviewed: 28 April 2024
Lara
United StatesSmall bathrooms. Heated floor was very warm. No staff present (but reachable if needed). loud guests. Hot room. No place to put clothes
Bed and vibe
Stayed in April 2024
Reviewed: 25 April 2024
Brittany
FranceNice decor with many nice touches, clean, quiet
Stayed in April 2024
Reviewed: 25 April 2024
Cornelia
United StatesIt was a little hot in the room.
The location.
Stayed in April 2024
Reviewed: 23 April 2024
Ana
United StatesLiked everything. Only thing the room could have used was a mini fridge
Beautiful rooms, very comfy bed, heated bathroom floors, location, vibes
Stayed in April 2024
Reviewed: 22 April 2024
Michelle
DenmarkThe sofa bed are in need of af new mattress pad wery soon ..but nothing you Can’t fix 😉✨
Stayed in April 2024
Reviewed: 21 April 2024
Lynette
AustraliaThere really wasn't anything I didn't like - a thoroughly enjoyable stay and I would absolutely recommend to others.
Location was great. Room was spotless, quiet, spacious, bed was super comfortable. Shower was great and bathroom a good size. Tea/coffee and milk supplied.
Stayed in April 2024
Reviewed: 16 April 2024
Rebekah
United StatesThe bed was so comfortable, the tea/coffee was great, and the location was so close to restaurants and shopping, site seeing
Stayed in April 2024
Reviewed: 15 April 2024
Lexi
United StatesThe only complaint is there is not a lift or elevator, but we knew that ahead of time.
We loved everything about this place. It was clean, location was amazing and the place was decorated perfectly.
Stayed in April 2024
Reviewed: 15 April 2024
Anna
United KingdomThe picture of the room on booking.com seemed much larger, when the room we got was quite snug. Curtains painful to move. And luggage storage under refurbishment (only received information of this on day of departure) which meant we needed to pay for a separate service to keep luggage for day of departure.
The bed was super cosy
Stayed in April 2024
Reviewed: 13 April 2024
Jatinderjit
United KingdomStorage facilities end up up paying additional amounts of money.which became costly on a budget break.
Location and close approxsimatey to attractions, restaurants and shops.
Stayed in April 2024
Reviewed: 10 April 2024
Lan
United StatesCozy pretty
Stayed in March 2024
Reviewed: 8 April 2024
James
United StatesStaff was extremely accommodating and pleasant!
Stayed in April 2024
Reviewed: 5 April 2024
Katerina
Czech RepublicExcelent
Stayed in April 2024
Reviewed: 4 April 2024
Sau
United KingdomNear everything
Stayed in April 2024
Reviewed: 3 April 2024
Matthew
Swedenonly a window to an internal courtyard. Little view or privacy
great location, comfortable room
Stayed in March 2024
Reviewed: 1 April 2024
Mathilde
DenmarkQuite a bit of noise from the hallway when other residents entered/left - woke up early in the morning/late at night when others left or came into the building, so something to consider for light sleepers. However, the residency does enforce quiet hours between 10 pm and 10 am, and I found that these were mostly respected
Great location for exploring Edinburgh - close yo the Old Town, nice restaurants and bars nearby and close to public transportation options, including easy acces to the airport. Pretty rooms in an old refurbished building. Self check-in was easy with the provided instructions. No noise from the street (our room was facing the courtyard).
Stayed in March 2024
Reviewed: 30 March 2024
Fionab18
IrelandNothing
Rooms were comfortable clean spacious and very warm. Excellent location parallel to George's Street. Within 10 minute walking distance to St Andrews Square. Facilities are perfect. Will be back again. Would highly recommend this Guesthouse.
Stayed in March 2024
Reviewed: 29 March 2024
Trang
United KingdomNothing
Supportive staff, clean room, affordable price, near center
Stayed in March 2024
Reviewed: 28 March 2024
Tilbury
United KingdomIt smells very strong of air freshener when we walked in our room but open a window do help.
Very good location. Cozy room. Got everything we need.
Stayed in March 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content