Reviews of Queens Hotel 3 stars
Marine Parade, Eastbourne, BN21 3DY, United Kingdom
#21 of 35 hotels in Eastbourne
Guests' ChoiceReview score
Based on 923 hotel reviews
7.2Score breakdown
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Cleanliness
7.8
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Comfort
7.8
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Location
9.3
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Facilities
7.2
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Staff
8.2
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Value for money
7.5
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Free WiFi
6.0
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Reviewed: 15 May 2024
Nicola
United Kingdom10 reviews2 helpful votes8.0“Clean room, friendly staff.”- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 1 night
The hotel is not our style and not somewhere we would normally chose to stay. If we had to find something to criticise it was that the room was made up for one person and we had booked for two but as mentioned above, when we asked for extra towels and mug they were provided straight away.
We stayed here at short notice due to another location cancelling our reservation at the last minute (Boutique Nights - don't book it). As a result this was not our preferred location or hotel type. That said, the hotel is right on the sea front by the pier, the room was clean, the staff were friendly and very helpful. We booked a small double room as we only needed somewhere to sleep. The room was made up for one person but we were two, so we had to ask for extra towels, mugs etc, which were provided immediately upon request. We had room only so cannot comment on the breakfast or meals in general. It is a big old fashioned hotel which from our one night there caters mainly for pensioners on holiday. It offers evening entertainment and bingo.
Stayed in May 2024
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Reviewed: 14 May 2024
Daniel
United Kingdom3 reviews7.0“very pleasant”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
The duvet being too small
Good breakfast, Room good, but duvet too small for 2 people to comfortably sleep under.
Stayed in May 2024
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Reviewed: 12 May 2024
Sweetlady1234
United Kingdom20 reviews5 helpful votes7.0“Great location and Victorian charm to explore Eastbourne.”- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 1 night
A few added extras would have been good in the room like some shower gel in the bathroom, tissues in the bedroom and a fan would have been good because of the heat! Also some fresh fruit for breakfast maybe?
Great stay at Queens Hotel. There was alot to like. Location - amazing just being across from the pier and we could park for free Staff - who were very happy to let us park on the day we arrived and the following day as we left and also all staff were very friendly. Room - great size room and we could see the sea from our window.
Stayed in May 2024
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Reviewed: 7 May 2024
Simon
United Kingdom15 reviews3 helpful votes6.0Pleasant- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Paying extra for check in. Sea view bar closed. Bar prices expensive. No shower gel in room. Entertainment poor bingo over running till late.
Location. Early check in. Good size room. Breakfast adequate but basic and lukewarm. Breakfast staff friendly and welcoming
Stayed in May 2024
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Reviewed: 7 May 2024
Duval
United Kingdom11 reviews7.0Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
Hotel very tired needs updating that's all I can say realy value for the amount we paid as it was bank holiday
Breakfast was good, room was a little tired but had everything location was spot on close to all you need very near to pier and all the eating places
Stayed in May 2024
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Reviewed: 6 May 2024
Mark
United Kingdom1 review7.0“Generally a good experience thanks.”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Need a separate bar area away from coach party entertainment.
Bedroom.
Stayed in May 2024
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Reviewed: 6 May 2024
Imad
United Kingdom9 reviews8.0“Good”- • Leisure trip
- • Couple
- • Double Room with Sea View
- • Stayed 1 night
- • Submitted via mobile
No shampoo or shower gel
The view
Stayed in May 2024
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Reviewed: 6 May 2024
Dawn
United Kingdom23 reviews2 helpful votes7.0Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Needs updating
Good location Clean room and comfy bed
Stayed in May 2024
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Reviewed: 6 May 2024
Clare
United Kingdom2 reviews6.0Pleasant- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
No proper explanation that there were allocated tables for breakfast. We had sat on someone's table who complained to the manager but we had not been told about the tables
The room was a good size with a comfortable bed and en suite bathroom
Stayed in May 2024
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Reviewed: 6 May 2024
Julie
United Kingdom10 reviews8.0“We have stayed here before great location, staff are always so friendly. Although it needs updating on the decor it woul”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Could do with some renovation work as the rooms were a little tired
Location
Stayed in May 2024
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Reviewed: 5 May 2024
Kevin
United Kingdom15 reviews8.0“excellent staff ordered a packed lunch for journey home excellent value”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
small bathroom
close proximity to town shops beach etc
Stayed in April 2024
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Reviewed: 2 May 2024
Naomi
United Kingdom12 reviews2 helpful votes8.0“nice hotel and vaue for money”- • Leisure trip
- • Group
- • Standard Double Room
- • Stayed 1 night
The breakfast wasn't all that, the eggs were wet and bacon was tough. would have been nice to get more then 1 of each item or advised that we could. Beds were very small for a double
The size of hotel was impressive. the rooms were large and clean. location was great just off from the pier
Stayed in April 2024
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Reviewed: 30 April 2024
Pat
United Kingdom7 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Old fashioned hotel …. And mainly coach party s…But facilities excellent
Stayed in April 2024
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Reviewed: 30 April 2024
Tom
United Kingdom18 reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Shower was fixed head over bath, old and not fit for purpose.
Clean room plenty of hot water friendly staff Sea view and on site car parking.
Stayed in April 2024
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Reviewed: 28 April 2024
Stevens
United Kingdom4 reviews8.0“Much better than expected. Would return.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Decor could do with a refresh in places. Would have been nice to see more of the (impressively grand) public areas in use - half of the downstairs was unused but may just have been due to time of year?
Good breakfast, welcoming/professional staff and a fascinating building. Great location. Free parking, which is rare for any seafront hotel but especially in Eastbourne and the surrounding areas. Room basic but clean, comfortable and everything worked. Entertainment expected standard for price but maybe the bingo should happen first, not in the middle.
Stayed in April 2024
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Reviewed: 27 April 2024
Hajara
United Kingdom17 reviews1 helpful vote8.0Very good- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Lovely
Stayed in April 2024
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Reviewed: 26 April 2024
Kevin
United Kingdom15 reviews2 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Standard Single Room
- • Stayed 1 night
Good breakfast
Stayed in April 2024
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Reviewed: 20 April 2024
Jonathan
United Kingdom7 reviews7.0“Nice location & view-shame about the room.”- • Leisure trip
- • Family with young children
- • Quadruple Room with Sea View
- • Stayed 1 night
- • Submitted via mobile
Room was completely unfurnished like a youth hostel room. No pictures, no chairs, no sofa just two beds and a very small TV. . Been before and had a much nicer room. Said nothing when booking it like premier suite or deluxe or anything, just had rooms. Bathroom terrible too a broken window and shower not good and bath had stains on it-needs refurbishment. Why have room with one double and two singles? Why not just two doubles? Or some rooms with two doubles anyway.
The location and view. Evening entertainment. Breakfast very good if service was a bit slow.
Stayed in April 2024
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Reviewed: 18 April 2024
Rosemary
United Kingdom4 reviews1 helpful vote8.0“Very relaxing stay”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Dinner was like school dinner.
Upgraded to sea view room. Large room with sea view at extra charge. Paid for one dinner that was not that enjoyable.
Stayed in April 2024
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Reviewed: 17 April 2024
Andrew
United Kingdom1 review1 helpful vote7.0“Basic hotel, got what we paid for! Great location, clean, tidy, helpful staff”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Outdated TV didn’t work
Location Staff very helpful Price Parking available
Stayed in April 2024
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Reviewed: 17 April 2024
Gillian
United Kingdom6 reviews1 helpful vote8.0“Enjoyable break, Very friendly Hotel”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Unfortunately the beds were hard , too heavy duvet,room cold at night.
Food and hospitality was good.
Stayed in April 2024
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Reviewed: 16 April 2024
Philip
United Kingdom11 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
Nothing much at the price we paid.
Good value for money, with a great breakfast.
Stayed in April 2024
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Reviewed: 13 April 2024
Stephen
United Kingdom61 reviews5 helpful votes8.0“Lovely location nice breakfast”- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Just needs a bit of tidying up decorating wise
Staff very friendly breakfast was lovely Location on sea front
Stayed in April 2024
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Reviewed: 11 April 2024
Christodoulou
United Kingdom1 review7.0Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Location good breakfast good
Stayed in April 2024
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