Marine Parade, Eastbourne, BN21 3DY, United Kingdom
#21 of 35 hotels in Eastbourne
Guests' ChoiceBased on 923 hotel reviews
7.2Cleanliness
7.8
Comfort
7.8
Location
9.3
Facilities
7.2
Staff
8.2
Value for money
7.5
Free WiFi
6.0
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End of dialog contentReviewed: 15 May 2024
Nicola
United KingdomThe hotel is not our style and not somewhere we would normally chose to stay. If we had to find something to criticise it was that the room was made up for one person and we had booked for two but as mentioned above, when we asked for extra towels and mug they were provided straight away.
We stayed here at short notice due to another location cancelling our reservation at the last minute (Boutique Nights - don't book it). As a result this was not our preferred location or hotel type. That said, the hotel is right on the sea front by the pier, the room was clean, the staff were friendly and very helpful. We booked a small double room as we only needed somewhere to sleep. The room was made up for one person but we were two, so we had to ask for extra towels, mugs etc, which were provided immediately upon request. We had room only so cannot comment on the breakfast or meals in general. It is a big old fashioned hotel which from our one night there caters mainly for pensioners on holiday. It offers evening entertainment and bingo.
Stayed in May 2024
Reviewed: 14 May 2024
Daniel
United KingdomThe duvet being too small
Good breakfast, Room good, but duvet too small for 2 people to comfortably sleep under.
Stayed in May 2024
Reviewed: 12 May 2024
Sweetlady1234
United KingdomA few added extras would have been good in the room like some shower gel in the bathroom, tissues in the bedroom and a fan would have been good because of the heat! Also some fresh fruit for breakfast maybe?
Great stay at Queens Hotel. There was alot to like. Location - amazing just being across from the pier and we could park for free Staff - who were very happy to let us park on the day we arrived and the following day as we left and also all staff were very friendly. Room - great size room and we could see the sea from our window.
Stayed in May 2024
Reviewed: 7 May 2024
Simon
United KingdomPaying extra for check in. Sea view bar closed. Bar prices expensive. No shower gel in room. Entertainment poor bingo over running till late.
Location. Early check in. Good size room. Breakfast adequate but basic and lukewarm. Breakfast staff friendly and welcoming
Stayed in May 2024
Reviewed: 7 May 2024
Duval
United KingdomHotel very tired needs updating that's all I can say realy value for the amount we paid as it was bank holiday
Breakfast was good, room was a little tired but had everything location was spot on close to all you need very near to pier and all the eating places
Stayed in May 2024
Reviewed: 6 May 2024
Mark
United KingdomNeed a separate bar area away from coach party entertainment.
Bedroom.
Stayed in May 2024
Reviewed: 6 May 2024
Imad
United KingdomNo shampoo or shower gel
The view
Stayed in May 2024
Reviewed: 6 May 2024
Dawn
United KingdomNeeds updating
Good location Clean room and comfy bed
Stayed in May 2024
Reviewed: 6 May 2024
Clare
United KingdomNo proper explanation that there were allocated tables for breakfast. We had sat on someone's table who complained to the manager but we had not been told about the tables
The room was a good size with a comfortable bed and en suite bathroom
Stayed in May 2024
Reviewed: 6 May 2024
Julie
United KingdomCould do with some renovation work as the rooms were a little tired
Location
Stayed in May 2024
Reviewed: 5 May 2024
Kevin
United Kingdomsmall bathroom
close proximity to town shops beach etc
Stayed in April 2024
Reviewed: 2 May 2024
Naomi
United KingdomThe breakfast wasn't all that, the eggs were wet and bacon was tough. would have been nice to get more then 1 of each item or advised that we could. Beds were very small for a double
The size of hotel was impressive. the rooms were large and clean. location was great just off from the pier
Stayed in April 2024
Reviewed: 30 April 2024
Pat
United KingdomOld fashioned hotel …. And mainly coach party s…But facilities excellent
Stayed in April 2024
Reviewed: 30 April 2024
Tom
United KingdomShower was fixed head over bath, old and not fit for purpose.
Clean room plenty of hot water friendly staff Sea view and on site car parking.
Stayed in April 2024
Reviewed: 28 April 2024
Stevens
United KingdomDecor could do with a refresh in places. Would have been nice to see more of the (impressively grand) public areas in use - half of the downstairs was unused but may just have been due to time of year?
Good breakfast, welcoming/professional staff and a fascinating building. Great location. Free parking, which is rare for any seafront hotel but especially in Eastbourne and the surrounding areas. Room basic but clean, comfortable and everything worked. Entertainment expected standard for price but maybe the bingo should happen first, not in the middle.
Stayed in April 2024
Reviewed: 27 April 2024
Hajara
United KingdomNothing
Lovely
Stayed in April 2024
Reviewed: 26 April 2024
Kevin
United KingdomGood breakfast
Stayed in April 2024
Reviewed: 20 April 2024
Jonathan
United KingdomRoom was completely unfurnished like a youth hostel room. No pictures, no chairs, no sofa just two beds and a very small TV. . Been before and had a much nicer room. Said nothing when booking it like premier suite or deluxe or anything, just had rooms. Bathroom terrible too a broken window and shower not good and bath had stains on it-needs refurbishment. Why have room with one double and two singles? Why not just two doubles? Or some rooms with two doubles anyway.
The location and view. Evening entertainment. Breakfast very good if service was a bit slow.
Stayed in April 2024
Reviewed: 18 April 2024
Rosemary
United KingdomDinner was like school dinner.
Upgraded to sea view room. Large room with sea view at extra charge. Paid for one dinner that was not that enjoyable.
Stayed in April 2024
Reviewed: 17 April 2024
Andrew
United KingdomOutdated TV didn’t work
Location Staff very helpful Price Parking available
Stayed in April 2024
Reviewed: 17 April 2024
Gillian
United KingdomUnfortunately the beds were hard , too heavy duvet,room cold at night.
Food and hospitality was good.
Stayed in April 2024
Reviewed: 16 April 2024
Philip
United KingdomNothing much at the price we paid.
Good value for money, with a great breakfast.
Stayed in April 2024
Reviewed: 13 April 2024
Stephen
United KingdomJust needs a bit of tidying up decorating wise
Staff very friendly breakfast was lovely Location on sea front
Stayed in April 2024
Reviewed: 11 April 2024
Christodoulou
United KingdomLocation good breakfast good
Stayed in April 2024
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