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Reviews of Queenshead Hotel Kelso 3 stars

24 T Kelso Bridge Street, Kelso, TD5 7JD, United Kingdom

#23 of 38 hotels in Kelso

Guests' Choice

Review score

Based on 862 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.4

  • Facilities

    8.6

  • Staff

    9.4

  • Value for money

    8.9

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 28 May 2024

    10
    Excellent
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Fab wee hotel. Spotless and the staff are great

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The room was really comfortable with a king size bed and a couch.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Excellent comfortable stay in a lovely hotel
    • Leisure trip
    • Group
    • Classic Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Not a dislike more of an observation. We were in the room at the very top of the hotel which involved several flights of stairs one of which was a very narrow steep set at the top and although my Grandmother managed them it might be worth asking in advance where your room is if you have someone slightly less mobile.

    Staff were lovely. Food is restaurant was also very very good. Room was clean. Beds were comfortable. Breakfast was superb!

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Very nice place with brilliant staff
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Food was ok, but basic

    Nice & central, big rooms, with very comfy bed.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Great place to stay
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Road noise from cobbled street

    Good standard with friendly team

    Stayed in May 2024

  • Reviewed: 15 May 2024

    10
    Comfortable friendly experience
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nowt

    Very good

    Stayed in April 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    nowt

    Great staff friendly, clean comfortable rooms

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    If anyone wishes to visit Kelso and the Scottish Borders then I would strongly strongly recommend .
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Leaving !!

    Wonderful hotel, staff very helpful and friendly making us so welcome, food very good, room very good and exceptionally clean, with the location excellent.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Friendly staff, nice room & food, lively, popular bar 👍
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Due to the popularity of the bar, and the location of our room, (#1), AND the fact it was beautifully sunny. AND the fact it was a Saturday night, meant we couldn’t sleep till 1am. After that - perfect. And I can sleep through a fit alarm! Also, very few hotels in Kelso have parking. But there is a big public car park in the square. Not the hotels fault.

    Lovely big room. Great staff. Lively bar. Nice food

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Perfect and cozy venue for a night away
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    Our room was lovely- bed was very comfortable and the menu in room enticed us to head downstairs for dinner. The food was phenomenal, and we loved the bonus touch of it being a pet-friendly pub (a rarity in Canada) and being able to see locals and their lovely dogs. Unfortunately we missed out on breakfast both mornings due to adjusting to time change (our fault not the hotel's, the window of time was generous, we just woke up closer to lunch), but I trust it was delicious.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Great place to stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Central location, incredibly helpful staff, secure bike storage. Really good food in evening and morning (including a hot chocolate with breakfast!)

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Clean comfortable hotel
    • Leisure trip
    • Group
    • Classic Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Difficult stairs for someone with mobility issues

    Accommodating helpful staff Friendly Good breakfast

    Stayed in May 2024

  • Reviewed: 1 May 2024

    10
    Comfy value for money hotel in Kelso
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing !

    central location in Kelso Room very comfortable - nice tray with shortbread and bottle water along with tea coffee Breakfast tasty

    Stayed in May 2024

  • Reviewed: 29 April 2024

    8.0
    Was very enjoyable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Yes

    Stayed in March 2024

  • Reviewed: 27 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Spacious Twin
    • Stayed 2 nights
    • Submitted via mobile

    The room was very warm. Fortunately there was a cooling fan in the room which we needed to use on both nights of our stay.

    Friendly and efficient staff. A nice relaxed atmosphere.

    Stayed in March 2024

  • Reviewed: 23 April 2024

    8.0
    Comfortable hotel in excellent location with friendly staff
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant food good

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    great local
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    water pressure in the room was very bad and seemed a bit under pressure at the breakfast etc toast arriving ages before breakfast so it was cold

    great local and staff helpful

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Good value for money overnight stay.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel has no dedicated parking so it can be tricky getting a car parking space in the town.

    Good location. Comfortable room. Good food.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    A good hotel in a good location with very nice staff. I would return
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    Being an old building there are alot of steps but the hotel staff were very understanding and gave me a room on the lower floor. The walk in shower that I asked for was a little high to step into but I managed and the shower was very good. The street was busier than I had expected but the hotel is in the centre of town. I wear ear plugs at night so it was fine.

    The cooked breakfast was large, tasty and hot. Waitress was friendly, prompt and very helful. Our room was larger then expected, huge comfy bed and bathroom with bath and a shower cubicle. We had dinner one night and the portions were generous and reasonably priced.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Recommended - absolutely!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room a bit mismatched in decor, but comfortable bed so great nights sleep. Toilet fan was really loud.

    Great attitude and service style from all of the team

    Stayed in March 2024

  • Reviewed: 22 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Spacious Twin
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff and good service. Food was fresh and beautifully cooked. The room was spacious with plenty of space to relax. Ideal stop-over for the Boarders Abbeys Way. Great location too.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    9.0
    Excellent , it is always my hotel of choice
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night

    Nothing really , but hard to score facilities as its a small hotel

    Excellent room, staff very helpful and attentive

    Stayed in March 2024

  • Reviewed: 20 March 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The location was great the food wS lovely and room was very comfortable

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    Would stay again
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great breakfast

    Stayed in March 2024

Showing 1 – 25

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