3 Cromac Place, Ormeau Road, Belfast, BT7 2JB, United Kingdom
#45 of 47 hotels in Belfast
Guests' ChoiceBased on 5474 hotel reviews
7.1Cleanliness
7.6
Comfort
7.6
Location
8.2
Facilities
7.3
Staff
8.4
Value for money
7.0
Free WiFi
8.1
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End of dialog contentReviewed: 7 May 2024
James
IrelandChromecast didn’t work
Bed was comfy. It was close to city centre. Food was nice.
Stayed in May 2024
Reviewed: 6 May 2024
Venita
IrelandNeeds renovation which I understand is in progress. Rooms are dated
Quite centrally located
Stayed in May 2024
Reviewed: 6 May 2024
Niamh
IrelandThere was no full length mirror or small table and chair. It was like my room wasn’t fully finished. The bar was under renovation which we were not told in advance.
Beds were big and very comfortable. Room was very warm but they have airconditioning
Stayed in May 2024
Reviewed: 6 May 2024
Emma
United KingdomThe bathroom required a deep clean. The under sink which was visible from shower and main floor were particularly dirty. The provision of toiletries was poor considering the cost of the stay. The shower was old, dirty and poor quality.
I appreciate the hotel is undergoing renovations but certain aspects of the rooms are run down, especially the bathroom.
Stayed in May 2024
Reviewed: 4 May 2024
Nataly
United KingdomSome refurbishment work ongoing but not really affected
Clean comfortable view
Stayed in May 2024
Reviewed: 2 May 2024
Shane
IrelandRoom was tired and worn out Needs a refresh and a good doing
Nice stay and easy parking
Stayed in April 2024
Reviewed: 1 May 2024
Bernadette
IrelandWe were not informed that the Bar and cafe would be closed for refurbishment until we checked in .
Location was good staff friendly
Stayed in April 2024
Reviewed: 29 April 2024
Mpl66
United KingdomNo mention of refurbishment works when booking our stay. The restaurant and bar were closed and a building site. Conference rooms were being used for a makeshift restaurant. Had we known we would not have chosen this hotel.
An excellent and spacious room, king-size bed, and generally well furnished. Friendly and attentive staff
Stayed in April 2024
Reviewed: 28 April 2024
Nadia
United KingdomThe room was very dated and badly maintained. The furniture in the room was badly worn and the shower was very dirty with black mould around the shower. The toilet bowl was also black and looked like it hadn't been properly cleaned in a long time. The pipes in the bathroom rattled for a long time after using the sink. The bed was very old and uncomfortable. The hotel has the potential to be excellent but it badly needs renovated.
Great location and a quick walk into the city centre. The room was a great size and a lot bigger than normal. Staff were friendly and parking was free.
Stayed in April 2024
Reviewed: 28 April 2024
Jo
United KingdomBreakfast room
Staff
Stayed in April 2024
Reviewed: 23 April 2024
Linda
United KingdomThe lady at reception was so warm friendly and faciitated our checkin
Stayed in April 2024
Reviewed: 23 April 2024
Cath
United KingdomBrusque management staff Food Wait time
Poor service generally in the restaurant
Stayed in March 2024
Reviewed: 22 April 2024
Masayuki
JapanThree Lighting facilities (including desk light) did not work. Bed was bit old and not maintained properly.
Room was clean and big enough. Bath tab size was sufficient. Building looked fine.
Stayed in April 2024
Reviewed: 22 April 2024
Mcshane
IrelandNo facilities.. No restaurant no bar.
Good location and nice rooms
Stayed in April 2024
Reviewed: 21 April 2024
Charlotte
IrelandBar was shut for renovations, as was the restaurant. Room phone wasn't working so you had to ring through to the hotel for room service!
Room was lovely. Staff were very helpful.
Stayed in April 2024
Reviewed: 19 April 2024
Aine
United KingdomRoom was dated and shower was a bit dirty. The hotel needs to be updated. Carpet and walls are a bit grubby in hallway and lift areas.
Location was very good. Staff were very friendly and great parking.
Stayed in April 2024
Reviewed: 18 April 2024
Aiden
United Statesoutdated decor. stained curtains.faulty toilet seat.
staff and bed
Stayed in April 2024
Reviewed: 17 April 2024
Annmarie
United KingdomGood location and spotlessly clean
Stayed in March 2024
Reviewed: 17 April 2024
Kevin
United KingdomThere were building works that started early Monday morning, waking me up
Location, staff, food
Stayed in April 2024
Reviewed: 16 April 2024
Huw
United KingdomThe hotel is in need of TLC. Decoration is shabby and needs updating. Room housekeeping was very poor.
Breakfast was excellent. Reception staff were helpful.
Stayed in April 2024
Reviewed: 15 April 2024
Marie
United KingdomThe breakfast! Everything was cold - scrambled egg didn't resemble scrambled egg Very weak coffee
Nice hotel although looking dated and in need of refurb - which seemed to be taking place while we were there Staff were exceptional
Stayed in April 2024
Reviewed: 12 April 2024
Isobel
United KingdomBreakfast wasn’t great - we paid for breakfast for 3 mornings but had breakfast elsewhere for the 2nd and 3rd morning as really wasn’t impressed.
Size of room, bathroom
Stayed in April 2024
Reviewed: 12 April 2024
Hoey
United KingdomWe had a meal in the restaurant, which was okay the soup and dessert were excellent but the main course which was vegetarian curry I wasn't too keen on. The breakfast next morning was cold and not much variety. Also the staff were already removing stuff before 10, which was a bit disappointing for people who arrived for breakfast later. Also the toasting machine kept on burning the toast.
We absolutely loved the location, it was probably the best location as regards to walking distance to the city centre. It was away from traffic. Beautiful surroundings.
Stayed in April 2024
Reviewed: 10 April 2024
Pauline
United KingdomOnly thing is the lighting in the bathroom. It is very dark and can’t use the mirror for getting ready.
Location is great, so quiet yet so close to city. New rooms decor is lovely. Free parking is a plus.
Stayed in March 2024
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