I was offered an upgrade on my room weeks ahead of the day and I accepted and paid. On arrival they didn't have the junior suite available as they said fully booked. Room was fine but bathroom was tiny. Didn't live up to my expectations

Location was ideal and staff were very professional and friendly

Stayed in April 2024

Decor colour in the room

Coffee machine in the room

Stayed in May 2024

Poor air con in room made it uncomfortably hot and housekeeping on 2nd day weren’t very thorough cleaning / making up the room

Location was great, lobby and bar area was lovely and staff were very nice

Stayed in May 2024

Nothing to speak of.

We had an extra large room that was handy when you are travelling with two heavy suitcases. The room was comfortable and the overall facilities clean and well presented. The staff friendly and helpful.

Stayed in April 2024

Asked for 2 single beds but they were pushed together making a double and couldn’t be moved. Breakfast really wasn’t that good, on both days they had no cups for coffee or glasses for orange juice. Scrambled eggs were also an interesting colour.

Location and Wi-Fi good, staff friendly

Stayed in May 2024

The ice machine didn’t work

The bed and pillows were the most comfortable I’ve ever slept in.

Stayed in April 2024

Pool/spa area not attached to the hotel so had to walk out into the rain to get there. Pool itself not very appealing but could have potential.

Staff friendly, very clean, quiet , good breakfast

Stayed in April 2024

Need a pillow option, e.g, firm, soft, etc. did not sleep well

Stayed in April 2024

The hotel is a bit tired looking. Rips in carpets, shower head pole jammed in with a piece of random plastic, bathroom was filthy with black handprints all over the door, blood smear on wall and in the sink. I was also over charged. One price was guaranteed by booking.com but I was charged a different (more expensive amount)

Good location, food was nice, breakfast selection was brilliant.

Stayed in April 2024

Price re the breakfast too high. Maintainance in the hotel re air con in rooms. we had two rooms not working in both supplied with fan not good. Fan in shower also. No fridge this is supposed to be a four star. Taken out space left. Had to wait over an hour to get a meal downstairs at the bar. Not good. No staff. Wont he going back.

Breakfast ok good choice.

Stayed in April 2024

Great location, comfortable room and good value for money

Stayed in March 2024

The rooms were so comfortable

Stayed in April 2024

Little run down Spa facilities needed some maintenance

Central position

Stayed in April 2024

Asked for twin beds and didn't get them. Asked for non feather bedding due to allergies and only pillows were changed. Had to ask again for duvet to get changed. No bedside light, couldn't read in bed.

Good place to stay in town if you like walking. Food was great and staff polite and friendly. Pool, steam and sauna were a treat.

Stayed in April 2024

Purple decor (walls and curtins) in the room were a little scruffy and made the room very dark. Room only had 2 spare power sockets and neither were on the bedside tables. Personally, not keen on carpets in rooms, as difficult to keep looking pristine (as was the case) No biscuits on the tea and coffee making tray was disappointing

Breakfast - Excellent Location - Excellent Room - Excellently clean. Very well equipped: Trouser press, iron, hairdryer, safe Facilities - Did not use, but gym and pool where included in the price Communal areas - Excellent

Stayed in April 2024

Lovely stay room was little in dated

Stayed in April 2024

Excellent breakfast

Stayed in April 2024

Very clean and comfortable

Stayed in April 2024

Breakfast was very poor: little selection for continental and cheap produce; hot selection with rubber bacon kept warm for hours and TINNED CHOPPED tomatoes!

Great location near waterfront and Albert Dock. Big bedroom with huge bed. Modern design.

Stayed in April 2024

Bar didn’t stay open late evening

Location. Big comfy rooms

Stayed in April 2024

There was no atmosphere in the hotel

Stayed in April 2024

The temperature in room 509 was uncomfortable, it was too warm. When I complained to the receptionist, he explained that the temperature and air conditioning system had been set to winter mode and cannot be adjusted so we were given a tiny table fan which was not particularly effective. The way the air conditioning system worked was abnormal but overall the staff were amazing.

The Location is perfect, not too far from the main train station

Stayed in March 2024

Would have preferred 2 separate beds

Nice bed and bathroom.

Stayed in April 2024

The hotel feels in decline, with visible wear and tear. Prices were rather steep for what you get (and expect for Radisson Blue). Desk staff seemed unable to answer basic but non-googlable questions about the facilities in the neighborhood.

The location was unexpectedly close to both the marina area (10 min walk) and the city center (15-20 min walk), and close to a very lively nightlife area. Rooms were clean.

Stayed in March 2024