68-86 Cromwell Road, Kensington, Kensington and Chelsea, London, SW7 5BT, United Kingdom
#549 of 1,009 hotels in London
Guests' ChoiceBased on 3000 hotel reviews
7.8Cleanliness
8.2
Comfort
8.3
Location
9.1
Facilities
7.8
Staff
8.8
Value for money
7.4
Free WiFi
8.4
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End of dialog contentReviewed: 3 May 2024
M
TurkeyVery good hotel in a perfect location, just 2 min walk to Gloucester Road Underground Station, which serves for 3 lines. Walking distance to South Kensington and Knightsbridge. If I got a chance, I'd like to book here for my next visit to London, highly recommended.
Stayed in March 2024
Reviewed: 2 May 2024
Lennon
IrelandHotel can be a bit of a maze
Breakfast was quite nice, staff were very helpful.
Stayed in April 2024
Reviewed: 2 May 2024
Gary
United KingdomLarger bathroom
Great location; good room but small as expected, good breakfast
Stayed in April 2024
Reviewed: 2 May 2024
Mary
IrelandA little dated.
Pretty good value for money considering location and compared to other properties in the area. That being said, the room was dated but it was clean and adequate. Beds were comfy and towels and accessories were good.
Stayed in April 2024
Reviewed: 30 April 2024
Robert
United KingdomEverything was good
Stylish clean and very traditional
Stayed in April 2024
Reviewed: 30 April 2024
Mariana
United StatesIt was hard to get to our room. Lots of hallways and doors
Good location, close to underground. Really comfortable bed
Stayed in April 2024
Reviewed: 30 April 2024
Ximena
MexicoThe decoration and details wasnt spectacular and at time it had funny smells. The rooms are incredibly small, but I guess this is very common in London.
Amazing amazing staff. Very friendly and excellent service. Location is really good, near the tube and south kensignton is a great area to visit around.
Stayed in April 2024
Reviewed: 29 April 2024
Kristine
EstoniaThe heating was through air conditioner system, which made super loud noise in the room when sleeping. When we turned it off, the room was very cold. The rooms and the building itself is quite old.
Breakfast was quite nice. The staff was more than amazing, especially Cecilia (breakfast host).
Stayed in April 2024
Reviewed: 29 April 2024
Catherine
FranceI booked hotel as Radisson Blue but had difficulty finding it because it says Vanderbilt outside
Location
Stayed in April 2024
Reviewed: 28 April 2024
Charmaine
United StatesOnly complaint was the toilet was not bolted into the floor and would always move when used. Elevator was very small.
Room was small but nice. Only complaint was the toilet was not bolted into the floor and would always move when used. Breakfast was very nice and everyone was very helpful when we needed assistance.
Stayed in April 2024
Reviewed: 27 April 2024
Amir
Saudi ArabiaRooms size is relatively small
Property was very good, facilities, and furniture was very good. I got good rate since i booked 2 months in advance
Stayed in April 2024
Reviewed: 27 April 2024
Rcwm
LebanonThe room and furniture are very old. Even though they change the sheets and towels everyday, you can feel that the couch/ floor haven't been cleaned in a while. The rooms are very dark and gloomy. Even though the breakfast buffet is rich, they are always overbooked so they squeeze the tables and it gets uncomfortable.
Location is great. There is a lot to do around the hotel and the tube station is very close. Breakfast buffet is good with a lot of variety.
Stayed in April 2024
Reviewed: 27 April 2024
Amanda
United KingdomStaff particularly unhelpful in bar area - clearing your table and drinks away before you were finished and hours before the bar was closed Biggest grip was that surcharge was added to everything including a cup of coffee
Comfy beds clean bed linen and towels nice toiletries- bottled water - minimal tea and coffee - added extra slippers and robe
Stayed in April 2024
Reviewed: 25 April 2024
Mike
United KingdomNothing
A generally very pleasant experience. The rooms are a reasonable size for London. The staff and breakfast both good.
Stayed in February 2024
Reviewed: 25 April 2024
Brian
United KingdomNoisy air conditioning plant outside the window
Stayed in April 2024
Reviewed: 25 April 2024
Brita
NorwayNo suggestions
Delicious breakfast
Stayed in March 2024
Reviewed: 24 April 2024
Keenan
IrelandIt suited us as we were going to the theatre and Kensington gardens. It was also close to the tube system.
Stayed in April 2024
Reviewed: 23 April 2024
Lisa
IrelandRoom was so outdated, and tiny you couldn't swing a cat in the room and the bathroom was absolutely miniscule, we happened to also be put in a room beside rhe lift so could hear everyone getting in and out of the floor all night!
Location was brilliant 3 minutes walk from the underground! That was about the only pro unfortunately,
Stayed in February 2024
Reviewed: 23 April 2024
Jenny
United KingdomBreakfast cost £56 for two people for a standard cooked breakfast buffet which was no different from a holiday inn/travelodge
Welcoming and friendly always happy help and assist.
Stayed in April 2024
Reviewed: 23 April 2024
Helen
United KingdomNo alcohol free beers at the bar and usb charging points in room would be good.
Beautiful hotel. Very clean and close to underground.
Stayed in April 2024
Reviewed: 23 April 2024
Osayuwamen
QatarDated & old. Tiny lifts, smelly water
Central location
Stayed in April 2024
Reviewed: 23 April 2024
Parrett
United StatesRooms are a little small. But I guess that’s London.
The Staff was outstanding!
Stayed in April 2024
Reviewed: 22 April 2024
Nigel
United KingdomLondon prices. But that's London!
Comfortable bed, excellent helpful staff, superb location
Stayed in March 2024
Reviewed: 21 April 2024
Peter
United KingdomRooms a tad small. Access can be awkward.
Location, quality, good value sometimes.
Stayed in March 2024
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