Reviews of Radisson Blu Vanderbilt Hotel, London 4 stars
68-86 Cromwell Road, Kensington, Kensington and Chelsea, London, SW7 5BT, United Kingdom
#550 of 1,011 hotels in London
Guests' ChoiceReview score
Based on 3064 hotel reviews
7.8Score breakdown
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Cleanliness
8.2
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Comfort
8.3
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Location
9.2
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Facilities
7.8
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Staff
8.8
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Value for money
7.4
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Free WiFi
8.4
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Reviewed: 30 May 2024
Andrew
Ireland20 reviews1 helpful vote8.0“Good hotel with good location, would go back.”- • Leisure trip
- • Group
- • Single Room
- • Stayed 2 nights
Breakfast was expensive and pretty basic. Wasn't well replenished and we were asked 4 times for our room number and to sign while we were eating. Would skip that.
Fantastic location, nice hotel. Staff friendly and room was smallish but ok for London.
Stayed in May 2024
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Reviewed: 30 May 2024
Vasyl
Ukraine7 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Premium Room
- • Stayed 2 nights
- • Submitted via mobile
A bit expensive but it's london
Location is perfect
Stayed in May 2024
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Reviewed: 28 May 2024
Kate
United Kingdom5 reviews1 helpful vote9.0“Central position for Royal Albert Hall.”- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 1 night
- • Submitted via mobile
Nothing.
Good range of choices.
Stayed in May 2024
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Reviewed: 27 May 2024
Gary
United Kingdom3 reviews7.0Good- • Leisure trip
- • Couple
- • Premium Room
- • Stayed 2 nights
- • Submitted via mobile
Air con did not work and the room was too warm.
Location good. Clean and tidy room.
Stayed in May 2024
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Reviewed: 27 May 2024
Randall
United Kingdom1 review2 helpful votes7.0“Rooms need updating”- • Leisure trip
- • Family with young children
- • Premium Room
- • Stayed 1 night
- • Submitted via mobile
The rooms were very dated. The bath has either burn marks or rust in it. There was paint coming off the walls and plaster. For what we paid, I thought it would be better decor and facilities.
The staff were very friendly and very helpful. There was a mix-up with our booking, but as they were sorting it, they gave us complimentary drinks, and it was sorted in minutes.
Stayed in May 2024
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Reviewed: 27 May 2024
Julie
Canada8 reviews9.0“We stayed for 7 nights and thoroughly enjoyed our stay! Would definitely stay again.”- • Family with young children
- • Standard Room
- • Stayed 7 nights
- • Submitted via mobile
The room was quite clean, but not exceptional
Location was amazing, breakfast was good, hotel staff was excellent
Stayed in May 2024
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Reviewed: 26 May 2024
Gillian
Ireland7 reviews9.0“Hard to get a city hotel that is quiet, always traffic noise. I found this hotel incredibly clean and surprisingly quiet”- • Leisure trip
- • Solo traveller
- • Superior Single Room
- • Stayed 1 night
- • Submitted via mobile
It was very clean and quite
Stayed in May 2024
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Reviewed: 25 May 2024
Brian
United States37 reviews2 helpful votes8.0“Clean, comfortable, traditional hotel in good location.”- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 3 nights
- • Submitted via mobile
Rooms a bit small. Not enough elevators. The halls are like a maze. Somewhat difficult to find your room.
Nice location. Friendly staff. Very clean. It’s a series of townhouses nicely connected. Has a traditional feel. Excellent breakfast. Close to Victoria and Albert museums.
Stayed in May 2024
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Reviewed: 25 May 2024
Hilary
Belgium11 reviews9.0“Thoroughly enjoyable, loved the location and found the hotel to be very cosy and comfortable.”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
The size of the lift must pose a threat to patience levels of weary travellers
The single room was a little on the small size. I am quite small and slim but the bathroom was a tight squeeze. Bedroom was very comfortable, quiet and well equipped. Breakfast was excellent. Staff were very attentive despite being so busy.
Stayed in May 2024
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Reviewed: 24 May 2024
Pauline
United Kingdom7 reviews7.0“OK - wouldn’t stay again”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
No coffee in room Witnessed the bar manager being very unreasonably rude to an American visitor regarding her meal I checked out at 8:30 am in the morning and still haven’t received my £50 deposit taken
Location Bar Single room adequate
Stayed in May 2024
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Reviewed: 23 May 2024
Lucy
United Kingdom16 reviews1 helpful vote8.0“Good location made up for lack of customer service”- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 1 night
- • Submitted via mobile
Breakfast to the room was nearly an hour late , the phone in our room did not work , staff were slow and ill equipped to deal with complaints , check in was botched , I received a bill for another guest with the same surname , no room service after 11 due to staff shortage
Location is spot on
Stayed in May 2024
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Reviewed: 22 May 2024
Ussal
Turkey24 reviews6 helpful votes8.0Very good- • Business trip
- • Solo traveller
- • Superior Single Room
- • Stayed 3 nights
Unfortunately this time my room was looking at the back courtyard and had a high voice from the Acs located there. Also it was not possible to open the window.
I like this hotel and its location, and have stayed before.
Stayed in May 2024
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Reviewed: 21 May 2024
Atsushi
Spain2 reviews7.0Good- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
- • Submitted via mobile
room size, bathroom size
Stayed in May 2024
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Reviewed: 21 May 2024
Sian
United Kingdom1 review8.0“Comfortable and delicious”- • Business trip
- • Solo traveller
- • Superior Single Room
- • Stayed 1 night
- • Submitted via mobile
The room was noisy and dated, shame you couldn’t see out the window at all.
The communal areas were lovely! Staff were attentive and friendly. Dinner and breakfast were delicious and the service was incredible.
Stayed in May 2024
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Reviewed: 19 May 2024
Julie
United Kingdom9 reviews1 helpful vote9.0“Great location and staff.”- • Leisure trip
- • Couple
- • Single Room
- • Stayed 3 nights
- • Submitted via mobile
1 coffe pod out the 2 was decaf and only 2 provided.
Location was good
Stayed in April 2024
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Reviewed: 18 May 2024
Elizabeth
Australia1 review8.0Very good- • Leisure trip
- • People with friends
- • Standard Room
- • Stayed 1 night
- • Submitted via mobile
Only access to the hotel was via stairs, which was inconvenient due to a knee injury
Stayed in April 2024
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Reviewed: 18 May 2024
Musab
Saudi Arabia11 reviews9.0“Great experience. It will definitely be one of my choices next time I visit London!”- • Leisure trip
- • People with friends
- • Standard Room
- • Stayed 8 nights
- • Submitted via mobile
The location.
Stayed in May 2024
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Reviewed: 17 May 2024
Zana
United Kingdom20 reviews1 helpful vote8.0“Great location, great staff, comfortable bed”- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 1 night
- • Submitted via mobile
Great location, close to train station, easy walk up to royal Albert hall
Stayed in May 2024
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Reviewed: 16 May 2024
Nicholas
Netherlands11 reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Family Room (2 Adults + 2 Children)
- • Stayed 4 nights
Building a bit old and cramped. Rooms and furniture are quite old and need to be renovated. Could be much better for the price.
Excellent breakfast!! Top location near the tube and museums.
Stayed in May 2024
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Reviewed: 16 May 2024
Geoffrey
United Kingdom1 review9.0“The location was exactly what I was looking for, close to the Albert Hall and museums.”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
- • Submitted via mobile
The room was very small.
Breakfast was excellent, with just the right choice of items.
Stayed in May 2024
-
Reviewed: 16 May 2024
Chris
United Kingdom5 reviews8.0“Enjoyed my stay at this hotel which is in a very prestigious area of London with a lot of top attractions such as natura”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
Not so much of a dislike, more of a confusion. It is a lot bigger than it looks from the outside and the corridors are a little bit of a maze. But so long as you follow signs you’ll be absolutely fine.
Great location on Cromwell Road. A minutes walk to Gloucester Road Tube Station and a very short walk to the Natural history museum and South Kensington. The staff, upon my early arrival, were very accommodating and managed to check me in a little earlier than the original check in time which was very handy.
Stayed in May 2024
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Reviewed: 16 May 2024
Blakemore
United Kingdom1 review8.0Very good- • Leisure trip
- • Group
- • Standard Room
- • Stayed 2 nights
- • Submitted via mobile
The lift is minute, it felt cramped with 2 people and 2 small suitcases. Often a long wait. Staircases are narrow, dark and steep - but it is a town house so that is to be expected. Steps up to front door.
Handy for the Albert Hall. Easy to get there on tube. Very smooth check in and check out.
Stayed in May 2024
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Reviewed: 13 May 2024
Emily
United States16 reviews9.0Superb- • Leisure trip
- • Couple
- • Premium Room
- • Stayed 7 nights
The lighting over the desk area could have been better. It was a little difficult to work from the desk.
The room are spacious and well equipment. The hotel is quiet and centrally located along the Piccadilly line.
Stayed in May 2024
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Reviewed: 12 May 2024
Ann
United Kingdom13 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 1 night
- • Submitted via mobile
An unfortunate altercation between bar/restaurant manager and a customer took place right in the middle of our meal. Raised voices and argument. This should have been dealt with away from public view. Made worse as there was no apology to anyone in the lounge. Embarrassing to witness and uncalled for . Manager maybe needs more training?
Lovely hotel and friendly welcome. Room was large and comfortable. Lounge bar area very pleasant.
Stayed in May 2024
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