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  5. Reviews of Ramada Encore Leicester City Centre

Reviews of Ramada Encore Leicester City Centre 3 stars

86-90 Charles Street, Leicester, LE1 1GE, United Kingdom

#10 of 30 hotels in Leicester

Guests' Choice

Review score

Based on 3404 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.9

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 22 May 2024

    8.0
    Lovely hotel but too expensive
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Price Noise outside

    Room clean Staff helpful friendly Breakfast choices

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    Decent enough place.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Parking. Difficult at best, but it's a city centre location so to be expected in terms of limited availability and/or price. It was quite difficult to get to but that would be thanks to Leicester City Council.

    It was fine in every aspect.

    Stayed in March 2024

  • Reviewed: 20 May 2024

    7.0
    Great location for accessing The Curve Theatre
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The bed was not made up correctly so I had to remake it to remove the bundled up undersheet. There were no earl grey tea bags and I dont really like PG tips. The breakfast was ok but limited.

    The bed was comfy. The room was clean and quiet. The black out curtains were helpful for sleep. The location was perfect and convenient.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Great place for a short stay in the city centre with really helpful staff
    • Business trip
    • Couple
    • Business King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Sound proofing could be better

    Very central, clean, comfortable and great staff

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    ok stay for office work
    • Business trip
    • Group
    • Double Room
    • Stayed 2 nights

    parking

    parking is a letdown

    Stayed in April 2024

  • Reviewed: 19 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was hard and uncomfortable

    Good location

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Great location but room facilities need to be checked regularly.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Unable to turn down the volume of the TV. Room telephone was not working. Moved to different room - soap dispenser was empty. Could not get porridge for breakfast. Only one lift working.

    Staff responded well to a room issue.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    This was a 60th birthday celebration and theatre visit. Three rooms booked close to each other for easy interaction. Clo
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Good location for the Curve theatre and town centre. Clean and tidy rooms.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Good hotel, good location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The gym/fitness centre was closed for the week, it was one of the reasons we chose this hotel so it was disappointing. No mini fridge in the room, which would have been helpful to put a few things in, and a second chair would have been good.

    Good location, friendly staff, room was good size, comfortable bed and good bathroom. Great breakfast.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    7.0
    Comfortable stay, but bed was a touch small
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed are small doubles which don’t leave much space for two. Fitness facilities were closed

    Nicely placed in the city centre and very well appointed

    Stayed in May 2024

  • Reviewed: 5 May 2024

    7.0
    It was good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was limited eg only melon offered as fruits and supermarket bread Gym was not in use during our stay

    Good location Helpful staff

    Stayed in May 2024

  • Reviewed: 1 May 2024

    8.0
    Great stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    My room was on the 5th floor and was located on a side that had generators at the ground floor. I found it really difficult to sleep because of how loud they were, I'm glad I was on the 5th floor - any closer and it would have been even more difficult.

    The location was great, really close to town. The staff were lovely and the hotel room was clean and had everything it stated in it. The air con was easy to use, the bathroom was spacious and the bed was really comfy.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Lovely place to stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Only downside was the smoking area being outside which is fine just would be nice if there was a smoking area if you are on the top floor

    The location was perfect next to the town centre It was easy to find your way around and back a lot of places to eat

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not much wardrobe space. Biscuits with the coffee and tea would of been nice

    The reception was comfortable. Also the room was cosy.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    I tried the TV at about 22.45, and it had an error message, something like "weak single, check aerial", In the morning I was told I could have called reception, but that misses the point, there should be adequate instructions in the room to make the TW work.

    Room & Location

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Overall vey good
    • Leisure trip
    • Couple
    • Family Room with a Double Bed and a Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Extremely high bar prices and limited food menu

    Overall everything was very good

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Early check in at 2pm when most are 3pm. Great location, breakfast , polite staff & very efficient
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great location for curve theatre

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    A good stay overall
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Getting to the hotel in a car is difficult and parking was a hassle, more instructions should be given when booking.

    Good hotel, location great once I found it, parking was a hassle, no clear instructions. The breakfast was good.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Bed was uncomfortable,lighting not great in the room

    Location, staff helpful and friendly

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    For one night it was ideal.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Although location good finding the car park was a nightmare, there were roadworks and no proper signage. Was not sure if I had actually parked in the right place. The shower went everywhere.

    Location was useful for purpose of visit. Reduced cost city centre parking was good. The staff were extremely helpful and friendly. The room was quiet.

    Stayed in March 2024

  • Reviewed: 22 April 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    breakfast could of been improved eggs all pile on top of each other, same with the hash brown not cooked in the middle on some of them, not very hot as well, bedroom floor could of been clearer and empty only one bin. shower would of been better with a least one shelf. need new hair dryers in each rooms. Broken windows in two rooms need fixing asp, has booked 3 rooms

    location ,staff very helpfully every day always smiley and cheerful. beds where fine, shower lovely,

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was not very comfortable.

    Nice, big room. The location was great.

    Stayed in February 2024

  • Reviewed: 20 April 2024

    7.0
    Convenient hotel with excellent breakfast
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Didn’t like the narrow bed as standard. Surprised that a King sized bed was charged at a higher price.

    Close to the venue we were attending and close to parking. The breakfast was very good and staff very helpful and friendly.

    Stayed in March 2024

  • Reviewed: 19 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Bar prices were a bit steep

    Clean and well presented hotel

    Stayed in February 2024

Showing 1 – 25

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