Room very stuffy. Noisy from road traffic with the window open. Bathroom could do with an upgrade. Bed not very comfortable.

Good location. Great breakfast.

Stayed in May 2024

No hairdryer in the room.

Breakfast was good with a great selection.

Stayed in May 2024

Didn't like that there was no restaurant for dinner. Only at bar at reception.

Breakfast had a good choice. Staff throughout stay were helpful and polite.

Stayed in May 2024

As others have already mentioned, it is looking tired. Our bathroom had large chip in sink unit and cracked in sink but we're still functional. Shower tap was stiff but functional. No USB points but plenty of electric points so with a plug adapter still can charge things. Breakfast had good choices but some of the cooked items were dry.

Plenty of parking. Room nice and clean and spacious.

Stayed in May 2024

Dark and dinghy public areas

Nice clean room if a little dated. The hotel is in need of refurbishment

Stayed in May 2024

The hotel looked tired and had seen better days, looked like it was set up more for conferences and weddings

We booked in as we were visiting family, the room was on the top floor and was so hot, the shower leaked all over the floor, sink cracked. Did try to upgrade but was told it was full Opening the windows we were kept awake most nights by the noise of the air conditioning over the hotel Such a shame as I had Always wanted to stay at this hotel

Stayed in May 2024

N/a

Easy access from the motorway, central for what we needed. Plenty of parking. Friendly check in and decent sized room. Comfortable bed and what we needed for one night. We didn't get chance to check out the leisure facilities. Breakfast selection was great and excellent service.

Stayed in April 2024

Little dated, the shower was a bit broken in our room but overall it was fine

Lovely breakfast and very friendly staff made this a nice stay!

Stayed in April 2024

Pool facilities are rusty and need refurbishment ..had a stain on the bedding too.

Great breakfast clean surroundings

Stayed in April 2024

The pizza and breakfast was amazing

Stayed in March 2024

The rooms are a little dated could do with a freshening up a little. But other than that it's very relaxing and an all round lovely hotel.

It was peaceful and quiet. Bath in the rooms definitely a selling point for me. It wasnt too busy the facilities are chilled... We have been back to use the pool with our children too as it's warm and relaxing there. Be seeing us lots more too.

Stayed in March 2024

The hotel feels a little dated internally in terms of the styling of the rooms. The bed that was in felt a little hard. My main issue with the hotel was the changing facilities for the pool / gym. You need a padlock (not provided) to secure your items in a locker. Not many guests would come prepared for this. I ended up having to carry my items in the gym, and didnt use the pool as i would have to leave the locker unsecured with my valubles in. I was told on checkout that they do not provide Invoices to guests who book through booking.com - which i have never experienced at any other hotel - you are the service provider. However the person dealing with my checkout did print an invoice (even though the was "not supposed to")

The hotel was conveniently located for my work trip with easy access to the M61. The breakfast was nice with some varied options available for most tastes.

Stayed in April 2024

Room in need of updating , I was offered an upgrade by the hotel via email and accepted this, I even rang the hotel and confirmed the upgrade and was told it was one of our best rooms, we were not even told there was none available I had to go to the reception myself and was told my manager should of explained this on check in

Stayed in April 2024

Wasn’t informed that breakfast would cost an extra £5 if you didn’t pre book by evening receptionist. Morning receptionist was amazing and redeemed this

Big bed, clean room and use of facilities.

Stayed in April 2024

Swimming lessons in the pool with parents watching and taking photos on phones whilst we were trying to swim. Not a pleasant atmosphere. Changing rooms far too busy. Food was pricey

Nice staff. Very accessible room. Good parking good location

Stayed in April 2024

Shower wasn't very good ie. not very powerful

very quiet in room, nice bed

Stayed in April 2024

The food

All

Stayed in April 2024

- the Wifi wasn't great which was really disappointing for me as I wanted to do some work and stream some films on my laptop. -the bar staff were lovely but some not very familiar with drinks- how to make a gin and tonic, or which were white or red wines. Having lemon or lime to put in gin and tonics would be great.

-There was a good choice at breakfast. - I found all the staff- at reception, the bar and in the breakfast room to be very helpful and friendly.

Stayed in April 2024

Considering I was upgraded to a privelige room The washbasin was delaminated, and when I had a shower the bodywash bottle was empty also no obvious place to plug in usb charging cable and reception did not have a plug dm for guest use. I subsequently was able to charge my phone by plugging into a usb socket on the tv. The room was very bland with only one picture on one wall

The Waffel towel robe was a very nice touch but when I asked to buy one I was told by reception it’s not possible. A lost opportunity in my opinion.

Stayed in April 2024

TV a little small. I do like to watch a little mindless TV after work to relax, My room, which was on the top floor had angled low ceiling to one side. At 6'2" had to be carefull getting out of bed. Needed a vending machine for those late night snacks that the bar doesn't do.

Although a little dated in places, room was comfy and clean. Polite and friendly staff. Bar food very tasty. Breakfast very good. Good value Hotel to use whilst working at the exhibition just 1 mile away.

Stayed in March 2024

Nothing

Excellent staff and lovely breakfast.

Stayed in April 2024

£30 charge for1 night for 2 dogs -i had asked and messaged about the charge but did not receive a response . I would have booked elsewhere for that price and I’m unhappy you did not respond to my question on booking.com! You need to advertise the charge. The room was overpriced.

Check in was prompt and the staff were lovely.

Stayed in April 2024

Smell of damp on the way to our room

Nice bar area

Stayed in March 2024

No eggs for breakfast the first day. Also, no croissants or pastries. Breakfast cooked to order the second day when I had expected a buffet breakfast like the previous day. This would have been fine if I had been informed in advance because I was on a tight schedule. The coffee machine was also out of order.

My room was large and had a nespresso coffee machine and the bed was comfortable. The swimming pool was a decent size.

Stayed in April 2024