Better options for being able to store luggage on check out day

Location good and apartment was comfortable

Stayed in April 2024

Very easy to access and in a great location. Close to train and bus stations and restaurants. The apartment was clean and very comfortable, I had a problem with the bathroom that was fixed in the next day. Highly recommended.

Stayed in March 2024

The hob didn’t work so had to use the oven

Hands down the best

Stayed in April 2024

Due to the flat situated the approach is a bit tricky but managable.

The flat was very nice, cosy, clean and spacious. My parents really liked it and enjoyed the stay for the whole time. Definitely will book again if needed.

Stayed in March 2024

I had a Wi-Fi connction problem (but it was quickly solved by your support, thank you).

Cosy, clean and quiet atmosphere.

Stayed in March 2024

Lack of cooking stuff. The toilet had a bad smell coming from it sometimes although the smell would go once the toilet was flushed. Lack of elevator, if you end up with the apartments on the top floor, it will only discourage you from wanting to go out because of the stairs.

The location is perfect if you want to be near the Reading Station. Apartments are nice and quiet also! We were facing the back so we didn’t get much noise from the main streets at night.

Stayed in March 2024

There is no elevators so it is a struggle if carrying heavy bags.

It was clean, close to the shopping centre, close to the train station and the staff were quick to assist,

Stayed in March 2024

Weird smell coming from one of the bathrooms

Great location and clean

Stayed in January 2024

Bed wasn’t comfy. Heating didn’t work for a couple of days. It was’t possible to leave your luggage anywhere in the building after checking out. I was advised to leave it in the corridor, but it wasn’t quite safe to do so.

Location is perfect as it is next to train station and all the shops.

Stayed in February 2024

Some of the shutters were not closing and it felt too exposed at night. Also the price was a little high for a non refundable booking in a low season

The location is amazing, so close to everything yet quiet, the house is modern and fully equipped for a week stay

Stayed in January 2024

Good location.

Stayed in January 2024

No live TV and freeview signal poor on and off through the stay

Location, facilities and overall comfort were excellent.

Stayed in January 2024

The huge security bond not mentioned in the initial booking process. Request for this went into 'junkmail' so I didnt see it until waiting for final entry details. I don't understand why this deposit is immediately payable but takes 10 days to repay.

Right in the centre of shopping area but quiet. Beautiful airy clean and spacious. Great TV/media Comfortable beds with luxury linen. Reasonable price

Stayed in January 2024

not able to adjust the heater to meet the floor temperature and the deposit is expensive plus it is not immediately refundable

A strategic location accessible to all facilities

Stayed in December 2023

The fridge didn't work and I couldn't find the on off switch.

Location was perfect and it was very clean.

Stayed in December 2023

Easy and convenient for central Reading Newly decorated, very clean

Stayed in December 2023

Deposit is excessive and not clear when booking

Stayed in December 2023

The stairs are steep so not suitable for anyone with mobility issues or heavy bags. The flat was a little chilly at times as I couldn’t get the heating above 19 degrees

Fab apartment which was nicely decorated and laid out. Exceptionally quiet , especially considering its location. Well equipped, kitchen was very usable and had everything you needed although you couldn’t open the dishwasher door properly because there was a radiator in the way. Superb location right in the centre of town; 2 mins walk to station, shops and restaurants

Stayed in December 2023

so I don’t live in the UK. I was coming to stay for a month and decided on Q Apartments. As I was international and I was flying into the country I had no control on when my flight was going to land. I knew I was landing pretty early in the morning and I requested for somewhere to keep my luggage as it was made clear that check in was strictly to start at 4pm. I had a lot of suit cases and the management would offer me a sloughing to this issue I had arrived reading at 10 in the morning and there with my suit cases with nowhere to go as I was away from home. the property also doesn’t have a reception or somewhere I could wait till I was able to check in. that was very disappointing and annoying I had to book a one night stay at a hotel in city centre penta hotel I think so that I have have somewhere to stay and keep my suit cases. I think your property doesn’t cater for such and for the price we pay you need to sort that out. Also I your property doesn’t have an elevator I think that is something that is definitely worth investing in the struggle to lift all my suit cases up five or six flight of stairs was not funny. I also stayed at your property for quite a while. At first I was satisfied with the cleaning until I noticed an infestation of spiders in my apartment. there where spiders everywhere! and their cobwebs I was shocked your cleaning team missed that. the toilet shower was mouldy as well a bit disgusting and your cleaners need to do a more through cleaning in the weekly clean service. I also didn’t like the fact that there was no bin store and I had to keep a weeks worth of trash in my apartment before your cleaners came to get them. your kitchen needs to be better equipped as well and the kettle needs to be cleaned it had limescale. your kitchen extractor was placed awfully for people like me I’m 5ft8 I hurt my head twice with the edge the second time I had to go to the hospital because it wouldn’t stop bleeding

Stayed in November 2023

Nothing

Location was great

Stayed in November 2023

Too many narrow stairs to climb with luggage and was not informed I was right at the top. Apartment had a funny smell, smells from others cooking would come through the vents into the bedroom and lounge area and the bathroom had a stale smell. Couldn’t open the window, hairs in the shower but honestly these weren’t major issues.

Excellent location, the apartment was finished to a high standard, quality comfy bed, and was so quiet.

Stayed in November 2023

No lift

Everything was great (very convenient location right in the city centre and near the train station; property was equipped with a washer and dryer, kitchen had everything that you will need including a dishwasher, etc.)

Stayed in November 2023

No cleaning materials , nothing to wipe the tables or anything like that so we had to spend money on buying basic cleaning products

Nice location nice and clean

Stayed in October 2023

A £500 deposit is required in case of damages. This gets taken after booking, and although it was returned promptly a couple of days after checkout without any issues, it meant that I was without this money for around 3 weeks. Be mindful of this if booking this property, particularly if booking a long time in advance of your stay.

Great location a few minutes from train station. Access instructions were clear. Very little noise could be heard through the windows despite being in the centre of town. Comfy bed with plenty of pillows.

Stayed in October 2023