87 Market Place, Swaffham, PE37 7AQ, United Kingdom
#9 of 12 hotels in Swaffham
Guests' ChoiceBased on 181 hotel reviews
8.0Cleanliness
8.8
Comfort
8.9
Location
9.1
Facilities
8.2
Staff
9.0
Value for money
8.4
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 April 2024
Jacqueline
United KingdomGreat location. Extremely nice staff. Spotlessly clean room. Continental breakfast was perfect with natural yogurt, fresh raspberries, strawberries and blueberries and warm mini pastries. You could also order a cooked breakfast with a choice of size which I thought was a good idea for guests.
Stayed in April 2024
Reviewed: 17 April 2024
Lesley
United KingdomNothing.
The staff couldn't have been more welcoming and helpful when we arrived tired, cold and hungry after long bike ride in horrible weather. The food was also excellent.
Stayed in April 2024
Reviewed: 18 March 2024
James
United KingdomNo complaints whatsoever
Staff were excellent when our taxi failed to arrive the manager drove us to our event food and drinks top class will definitely stay again
Stayed in March 2024
Reviewed: 15 January 2024
Justine
United KingdomClean, warm, and good position
Stayed in January 2024
Reviewed: 11 December 2023
Clive
United KingdomThe breakfast was well cooked and presented. The accomodation was comfortable, clean and everything worked.
Stayed in December 2023
Reviewed: 30 November 2023
Happy65
United KingdomFriendly staff, clean and food was good.
Stayed in November 2023
Reviewed: 27 November 2023
Penny
United Kingdomnothing
central of town , parking was good
Stayed in November 2023
Reviewed: 24 November 2023
Alex
United KingdomMaybe the twin room beds could have bigger duvets,they were too small for the beds
Great location,nice warm room and nice en suite, nice pub,would stay again
Stayed in November 2023
Reviewed: 12 November 2023
Alan
United KingdomAn earlier breakfast
Breakfast not available until 9am so had to obtain locally as had an early start. Hotel well situated in the centre of town, parking outside the hotel
Stayed in November 2023
Reviewed: 11 November 2023
Graham
IrelandNothing
Great location, great food. Friendly staff.
Stayed in November 2023
Reviewed: 2 November 2023
Sarah
United Kingdomtv was to small we had to sit close to it to be able to watch it, parking was difficult
Lovely room, great location, very clean, friendly helpful ztaff
Stayed in October 2023
Reviewed: 22 October 2023
Linda
United KingdomWeather .
Swaffham Town.market.people.church.westher.
Stayed in October 2023
Reviewed: 26 September 2023
Beverley
United KingdomAll good
Perfect location to explore Norfolk. Great rooms and lovely breakfast. Very friendly owners.
Stayed in September 2023
Reviewed: 21 September 2023
Vicki
United KingdomThere was a bit of a smell like a blocked toilet/sewers/drains.
The room was clean and tidy, tea/coffee/kettle etc available.
Stayed in September 2023
Reviewed: 18 September 2023
Susan
United KingdomWould have preferred to park my car off road.
Staff were very friendly. Family room/s were big and very comfortable.
Stayed in September 2023
Reviewed: 15 September 2023
Richard
United KingdomBreakfast wasn't available until 9am and as I was on an early start it didn't work for me.
Central location in the town, friendly and helpful staff. Quite and clean room.
Stayed in September 2023
Reviewed: 20 August 2023
Fiona
United KingdomConfusion on breakfast
Cute little town
Stayed in August 2023
Reviewed: 17 August 2023
Sheila
United KingdomClearer instructions on parking as the advert says ' plenty of parking' which there is but not at the accommodation it's in the town but very nearby. Staff answered my enquiry online straight away guiding me where to park.
The Location is on the High Street along side shops and restaurants. We could not have been any nearer. The room was comfortable and had been very well thought out. There is shampoo, conditioner & body wash on tap in the bathroom and clean towels laid out.
Stayed in August 2023
Reviewed: 10 August 2023
Michael
United KingdomVery friendly staff
Stayed in August 2023
Reviewed: 8 August 2023
Ann
United KingdomLocation exalt
Stayed in August 2023
Reviewed: 30 June 2023
Jay
United KingdomOur evening meal & breakfast was lovely
Stayed in June 2023
Reviewed: 27 June 2023
John
United StatesDue to the location there is no actual hotel parking , but there is a free car part which is about a 10 min walk back to the hotel
Family hotel & owners are very friendly & accommodating
Stayed in June 2023
Reviewed: 25 June 2023
Andrew
United KingdomThe mirror in the bathroom was sited over the bath instead of over the sink, which made shaving a bit of a challenge.
All the basics were well covered. Food was good, beer was excellent.
Stayed in June 2023
Reviewed: 18 June 2023
Susan
United KingdomLocation was good . Breakfast good . Very Welcoming !
Stayed in June 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content