The washroom door is directly in the bedside

Superb

Stayed in May 2024

No bacon and sausages together for breakfast.

Great location. Clean, comfortable room. Friendly, helpful staff.

Stayed in May 2024

It was a little on the small side, even though we upgraded to a 1 bed apartment, it was open plan so felt more like a bed sit

The apartment was modern and nicely decorated, it was in a good location for restaurants but felt a little out of the way to access the rest of London

Stayed in April 2024

Superb hotel apartment for family, excellent facilities, exceptionally clean and comfortable rooms. Staffs was nice, daily cleaning by good staff. Excellent breakfast with varieties of choice. Will definitely return😊

Stayed in April 2024

Dryers took too long ( over 2 hours) and after asking, staff , they adjusted settings for us, need more places in bathroom to hang wet towels, very comfortable room and stay Thank you

Breakfast was outstanding, all staff were so helpful,

Stayed in March 2024

Room decor was a little tatty in places. We stayed two nights but the room wasn’t serviced despite me requesting it. This was disappointing and a little surprising given how much we paid.

Great location. Excellent, helpful staff. Comprehensive breakfast.

Stayed in March 2024

- bathroom sliding door - small malfunctions of the shower

- comfy bed - mini kitchen - breakfast - location - quiet in the night - nice staff

Stayed in January 2024

Sheets and towels were a little bit dirty.

Breakfast and location was great.

Stayed in January 2024

The walls in the room were marked up and could use a repaint or at least a good scrub.

The room amenities were good, the breakfast was better than average for a hotel.

Stayed in January 2024

One lift. Low water pressure ..

Cosy and modern .. luggage storage . London bridge underground 11 minutes from this property .

Stayed in December 2023

Had to walk through the bedroom to get to the bathroom.

Home away from home. Great hotel in a good location with everything we needed

Stayed in December 2023

The space for the double bed was really tight, not a lot of room to the bathroom door, which itself easily banged if you got up during the night as it’s a top hung sliding door. The place must cost a fortune to heat as it was sooo warm when we entered. The toaster stopped working at breakfast and traced the fault to a damaged extension lead, the cable was bent too tight, alerted a member of staff and they understood the issue which was good to hear.

Location and the staff were very friendly. I thought breakfast was excellent.

Stayed in December 2023

Nothing

The unit was very large, and nice. The hallways and lobby area are quite dated but once in my room everything was modern and fresh. Bathrooms and beds were great. Breakfast was a bonus - very nice.

Stayed in September 2023

The apartment was nice, but we were missing tea spoons & there was a limited selection of kitchen ware. The oven also switched off each time we opened the door to look at food, but it could be switched back on & did cook the food

Our apartment was nicely decorated & functional. A coffee machine is always nice; & there was caffeinated as well as decaf coffee. The breakfast was also good

Stayed in December 2023

Expensive for what it is, even for London. Room was a bit tired - some peeling paint and scratched furniture and a damaged window frame. Also a bit cold. The room had an adjoining door - when my neighbours came home in the early hours I could hear their entire conversation, but I was too tired to think about moving, so I just tried to sleep through. Then their alarms started going at 6am. Better soundproofing please!

Location was great, staff were very friendly and helpful. I didn't really make use of the facilities, but they seemed fine. Room was a lot larger than I expected and had a small kitchenette which was very handy. Room was generally comfortable and well equipped.

Stayed in December 2023

Nothing really

Very well laid out with welcoming staff. Room comfortable & well appointed - got upgrade to single suite - had everything you need, well thought out accommodation

Stayed in November 2023

Tight/dark corridors.

Nice hotel in short distance to Bermondsey St, where there are several boutique bars and restaurants to choose from. Nice room and great gym on-site.

Stayed in September 2023

After chrck-out it wasn't available to use toilet

Good location, near to the tube station. Nice personal, perfect breakfast. Good view from bedroom (4th floor)

Stayed in September 2023

Bad smel of mold in bathroom Small room Not renovated recently

Breakfast

Stayed in August 2023

Perhaps a Bar?

Breakfast was really good with many options. Great for it to be included within the price.

Stayed in September 2023

The room was very hot when we arrived as well as the next day even with the AC left in all day and blinds drawn closed. Room was smaller than we pictured. No room in the living area once sofa bed was out.

It was clean and staff friendly, staff overlooking breakfast was very friendly and food was good. Older African-American staff was extremely helpful and nice. She was always refilling the serving stations and always had a smile and greeted everyone. She was also being helpful to another staff by giving her advice on how to handle certain situations.

Stayed in September 2023

far away from everywhere there was a mouse in the lobby

comfortable and nice friendly staff

Stayed in August 2023

All perfect except for the single lift.

Laundry is included and their products of good quality.

Stayed in August 2023

Breakfast! I did not like breakfast at all! That, they can improve on.

This is a perfectly fine hotel in London. Close enough to London Bridge and all it has to offer. Affordable enough for the space you get. We stayed in the large suite, 2 full beds and 1 pull-out sofa. I found it to be quite comfortable for 3 people and their massive luggages. Bathrooms (2) were clean. Beds were comfortable. 3 tvs provided is almost an overkill. Full kitchen, supplies and a little dining area. The AC worked almost too well. Plenty of outlets with USB charging (bring your converters if you need US plugs). Strong WiFi. What else do you need? The staff was welcoming and helpful. We arrived at 6am in the morning and we were extremely tired when we got to the hotel. I did request early check-in and they had my room ready for me on arrival. Of course, that service is only available based on how full they are for the day. We were lucky. Overall, we were satisfied guests!

Stayed in August 2023