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  5. Reviews of Residence Inn by Marriott Slough

Reviews of Residence Inn by Marriott Slough 4 stars

3 William Street, Slough, SL1 1GZ, United Kingdom

#2 of 11 hotels in Slough

Guests' Choice

Review score

Based on 546 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    8.5

  • Facilities

    9.1

  • Staff

    9.0

  • Value for money

    8.7

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 2 May 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Studio with 1 Queen
    • Stayed 3 nights
    • Submitted via mobile

    They collect and share personal data and I can't reject ,but was forced to sign documents to allow

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Excellent.
    • Business trip
    • Solo traveller
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted via mobile

    Difficult to park / taxi pick up

    Comfort

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    We were very excited at the start and very disappointed at the end
    • Leisure trip
    • Family with young children
    • One Bedroom King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The housekeeping was non existent for the entire stay, we have requested for two days on a row to make the bed back into the sofa in the living room as we don’t need the bed, we need a sofa and absolutely nothing was done about it, bed not done, no cleaning was done for the entire stay.

    Breakfast good but Moxy’s was far better 2 years ago and cheaper

    Stayed in April 2024

  • Reviewed: 26 March 2024

    8.0
    Spacious well equiped comfortable room and friendly staff
    • Leisure trip
    • Solo traveller
    • Studio with 1 Queen
    • Stayed 3 nights
    • Submitted via mobile

    The entrance is not very obvious. They should make it clear what the entrance of the hotel is. The bed is comfortable. It hugs your body. It can feel a bit soft for some. But for me that wasn’t a problem. The problem is that the pillows are too high/big. Since you are laying lower due to the softness of the mattress and the pillow is high it gets uncomfortable for your neck. The pillows should be flatter or at least get 2 flatter ones and 2 bigger ones so you can choose. Now you have 4 big ones on the bed. The area around the hotel is not the prettiest. Going for a stroll in the evening is not very appealing. But it’s a convenient location if you have to be outside of London (west side).

    It’s modern, clean, spacious room, nice interior. Friendly staff. Vicinity to the train station is perfect (8min walk)

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Studio with 1 Queen
    • Stayed 1 night
    • Submitted via mobile

    Clearer details should be provided about where to unload car and park

    Kitchenette was well equipped

    Stayed in March 2024

  • Reviewed: 22 February 2024

    9.0
    Overall a great stay and would highly recommend this hotel
    • Leisure trip
    • Solo traveller
    • Studio with 1 Queen
    • Stayed 1 night
    • Submitted via mobile

    The only thing i can say you couldn't get a meal in the hotel in the evening probably would have to go to the moxy which i would prefer to eat at the residence lnn.

    Breakfast was really nice. Location was a little tricky to get to as is the parking.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    8.0
    Nice and cozy room
    • Leisure trip
    • Solo traveller
    • Studio with 1 Queen
    • Stayed 1 night
    • Submitted via mobile

    None

    Room so cozy

    Stayed in December 2023

  • Reviewed: 17 February 2024

    9.0
    Expensive, but definitely worth the money. Very friendly staff. Awesome breakfast!
    • Business trip
    • Solo traveller
    • Studio with 1 Queen
    • Stayed 2 nights

    No parking. This is advertised clear, so it was not a surprise, but it should be factored in. Parking at Slough Station or in the Shopping Centre is near by and affordable, so no huge issue - but the luggage still needs to be carried over. Prices on the expensive side, but still acceptable. Since located at a very central crossing, can be noisy at times.

    Great rooms with comfortable interior. Awesome breakfast. Very friendly staff. Good location near to Slough Station and High Street (although the latter could be debatable). Windows shield a lot of traffic noise. Stayed here for my second time, will come back!

    Stayed in December 2023

  • Reviewed: 23 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One Bedroom King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Super clean. Kids was entertained with the playstation, table tennis and gym. Great facilities. And amazing breakfast views! And Heathrow airport is just a bus away. The staff and reception were all so attentive to our needs.. Super Love!

    Stayed in December 2023

  • Reviewed: 10 January 2024

    10
    A beautiful appointed disabled suite, lovely breakfast and ideal for an ovvernight stopover
    • Leisure trip
    • Couple
    • Studio with 1 Queen
    • Stayed 1 night

    the instructions to switch off the very loud extractor fans were inaccurate....on/off switch was in kitchen and not by door.....unable to switch off overnight led to broken sleep. We assumed the fan noise was the air conditioning and even the night porter could not resolve the issue..

    very well equipped disabled suite with essential disabled parking provided excellent range and quality breakfast very comfortable bed and quality bedding very clean

    Stayed in January 2024

  • Reviewed: 3 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio with 1 Queen
    • Stayed 4 nights

    Parking is far away, no download area close to the hotel. Boring breakfast

    Good studio

    Stayed in December 2023

  • Reviewed: 11 December 2023

    10
    Worth it
    • Leisure trip
    • Couple
    • Studio with 1 Queen
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Classy and good breakfast

    Stayed in December 2023

  • Reviewed: 14 November 2023

    9.0
    Super lovely and clean and amazing and friendly and, and, and!! :)
    • Business trip
    • Solo traveller
    • Studio with 1 Queen
    • Stayed 1 night

    The only reason I didn't give top marks was because it wasn't clear to me what the actual name of the hotel was (Residence Inn, Moxy, Marriot?!). I wasn't sure which door to enter and didn't realise the hotel I was staying in (Residence Inn or Marriot?!) was separate to the main entrance and you need to access the lifts and go to the 9th floor for Reception. I was meeting a Deaf Colleague and it was very confusing so I had to text him ahead of time and warn him of this because he may have struggled otherwise.

    Staff were super-friendly and accommodating. Room and hotel was exceptionally clean. I've stayed in a LOT of places and have nothing but superlatives to share to exclaim about this place. Keep up the good work!

    Stayed in November 2023

  • Reviewed: 22 October 2023

    9.0
    Quiet, convenient, great staff.
    • Leisure trip
    • Couple
    • Studio with 1 Queen
    • Stayed 1 night
    • Submitted via mobile

    All good for us.

    Spacious & quiet room.

    Stayed in October 2023

  • Reviewed: 11 October 2023

    10
    FANTASTIC
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 9 nights

    NOTHING

    THE AMBIANCE, FACILITY AND STAFF. GOOD BREAKFAST AND GREAT VALUE FOR MONEY. CLOSE TO METRO AND MALLS

    Stayed in October 2023

  • Reviewed: 7 October 2023

    10
    Best accommodation in slough
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Only just figured out how to direct taxi drivers to get inside the courtyard to pick you up!

    Size of rooms, views, staff, breakfast, and facilities.

    Stayed in September 2023

  • Reviewed: 29 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Studio with 1 Queen
    • Stayed 1 night
    • Submitted via mobile

    Not impressed by the bar staff putting service charge on drinks bought over the bar. Bought a pint of Moretti from a bartender in a waistcoat and found out upon buying another from the girl on the front desk and seeing the price difference that he had put service charge on it. I understand that he makes money from service charge, but putting it on a single pint that is immediately paid for for no reason cheapened what was otherwise a lovely hotel.

    Stayed in September 2023

  • Reviewed: 28 September 2023

    10
    Big comfortable room with free parking
    • Leisure trip
    • Couple
    • Studio with 1 Queen
    • Stayed 1 night

    Not much I did not like. Once you know the checkin and parking tricks, this is a great place to stay.

    The room is wonderful. Big, comfortable, great bathroom and fully equipped kitchenette. ~ The location is very good, walking distance to slough station where the Elizabeth line goes direct to city center. ~ So far parking is free! Despite the fact after booking you will receive a message from booking saying parking is 5.5 pounds. ~ Arriving by car with luggage is a bit complex. If you have a lot of luggage and traveling with a partner, then go to the back of the hotel find the gate to their loading bay. Press the intercom button staff will let you in. Leave your luggage and have your partner watch the luggage then go park the car ( call the hotel in advance they will tell you where hotel free parking is) It is not far, a few minutes walk. Come back and check-in on the 9th floor which is the hotel lobby.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    10
    Excellent
    • Leisure trip
    • Couple
    • Studio with 1 Queen
    • Stayed 1 night
    • Submitted via mobile

    It was all fine.

    Very comfortable room. Excellent bed. Great breakfast. Friendly staff.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    10
    It was everything I expected
    • Leisure trip
    • Family with young children
    • Studio with 1 Queen
    • Stayed 1 night
    • Submitted via mobile

    I loved every minute of my stay! It was Perfect!

    Stayed in September 2023

  • Reviewed: 28 August 2023

    10
    Excellent!!!!
    • Leisure trip
    • Family with young children
    • One Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Everything was clean, excellent breakfast, rooms nice and spacious for the family and perfect location for getting to Legoland. Also nice dinner!

    Stayed in August 2023

  • Reviewed: 27 August 2023

    9.0
    Perfect night. Definitely will go again
    • Leisure trip
    • Couple
    • Studio with 1 Queen
    • Stayed 1 night
    • Submitted via mobile

    The Ariel for the TV was faulty as the TV kept cutting out when watching it. There was a lot of interference however apart from that amazing

    Amazing. Modern and clean

    Stayed in August 2023

  • Reviewed: 19 August 2023

    10
    Great place to stay for access to Windsor and Legoland
    • Leisure trip
    • Family with young children
    • Studio with 1 Queen
    • Stayed 2 nights
    • Submitted via mobile

    Not the hotels fault but Slough appears very rundown

    Fabulous room and attentive staff. Breakfast very good

    Stayed in August 2023

  • Reviewed: 11 August 2023

    8.0
    Lovely time
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 5 nights
    • Submitted via mobile

    You had to ask for cleaning before 9am after that you have missed it

    It was nice , we liked the part the children could play downstairs in the evenings. It was also very very clean. I liked it

    Stayed in August 2023

Showing 1 – 25

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