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  5. Reviews of Residence Inn by Marriott London Tower Bridge

Reviews of Residence Inn by Marriott London Tower Bridge 4 stars

190 Bermondsey Street, SE1, Southwark, London, SE1 3TQ, United Kingdom

#478 of 1,005 hotels in London

Guests' Choice

Review score

Based on 1085 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.6

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    7.7

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 15 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio, 1 Double
    • Stayed 5 nights
    • Submitted via mobile

    We had some problems with the room but the staff was able to fix it very quickly but the shower pressure was not the greatest. Regarding the breakfast , the space is small and there wasn’t a lot of attention regarding the clean of the tables. Just merely a suggestion, I think if it was removed the lower tables in the breakfast area it would be possible to fit more tables.

    Perfect location and the staff were lovely

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Studio, 1 Double
    • Stayed 4 nights
    • Submitted via mobile

    The air conditioner was very noisy. It was cold in the room without air conditioning. The rooms are tired. Dirty windows in the hotel corridor.

    There is a tea and coffee machine in the room. The hotel has a regular breakfast. I really liked the restaurant on the corner of the hotel.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Very good
    • Couple
    • Studio, 1 Double
    • Stayed 2 nights
    • Submitted via mobile

    I liked the size of the room, the wide choice at breakfast and the room facilities for self catering if required.

    Stayed in March 2024

  • Reviewed: 14 February 2024

    9.0
    Chose hotel for two theatre trips, ideal location for everything
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    Great location and value for money, would definitely choose this hotel again

    Stayed in February 2024

  • Reviewed: 4 February 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Studio, 1 Double
    • Stayed 4 nights

    Room too small, not spacious enough. Bedroom area was too tight - could hardly move!

    Stayed in February 2024

  • Reviewed: 2 February 2024

    7.0
    Ok for a short stay
    • Leisure trip
    • Couple
    • Studio, 1 Double
    • Stayed 3 nights

    The breakfast was badly organised, there were never available tables, the only available coffee machine broke in one of the days. The room no 1 we have received has a small bed (the matress smaller than the support). We asked for a bed that matched our reservation and we were moved to a new room. In room no 2 the heating was so loud that was impossible to hear each other speaking (sleeping was out of the question). Day 2, we asked for technical support who explained to us that it is what it is (but received an oil radiator as help). The hallways are open spaces (in a freezing January London this was totally uncool). The bathroom door was 50 cm from the bed and the sliding door didn't help with the isolation...

    The hotel was in a very nice location and the amenities were ok. Nice room decoration also and comfortable bed. The staff was nice and tried to help as much as possible.

    Stayed in January 2024

  • Reviewed: 30 January 2024

    8.0
    A very pleasant stay, and would definitely use again.
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing really! It was better than we imagined! We were not expecting a kitchen area or separate bedroom!

    Very lavish breakfasts, but it wasn’t very hot, and would have preferred something plainer such as cereals.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    8.0
    Good location
    • Leisure trip
    • Couple
    • Studio, 1 Double
    • Stayed 4 nights
    • Submitted via mobile

    Good place and a good location

    Stayed in January 2024

  • Reviewed: 28 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio, 1 Double
    • Stayed 1 night
    • Submitted via mobile

    Paid for my stay in cash and didnt receive my change (staff member told me i would get it bu didnt). Also asked front desk for more fizzy water for the room and this never arrived.

    Hotel was lovely, room facilities were good.

    Stayed in January 2024

  • Reviewed: 27 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio, 1 Double
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast is not at the level of a Marriot. The beds feel lumpy, not very comfortable.

    The location is superb! Many nice places to eat, have coffee or a drink. The room was comfortable.

    Stayed in January 2024

  • Reviewed: 24 January 2024

    8.0
    The pluses far outweigh the minuses so we will stay there again.
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 8 nights

    The shower stall is slippery and the drain is in the rear of the shower stall which I have never seen before. Water pools up and makes it slippery and dangerous.

    The staff was helpful, breakfast fantastic. The location is great, lots of bars and restaurants close. Easy/cheap Uber to British Museum and Imperial War Museum.

    Stayed in January 2024

  • Reviewed: 21 January 2024

    9.0
    Friendly staff, early check-in, free luggage storage, diverse breakfast, and central location
    • Leisure trip
    • Couple
    • Studio, 1 Double
    • Stayed 2 nights

    Bed was a little bit squeeky and pillows were not the most comfortable. Small details here and there, but in general terms I think it's a very good option to stay.

    Staff is pretty kind and flexible, we were allowed to check-in a bit early and leave our luggage in a locker after checking-out with no extra cost. Good variety of options for breakfast and room was good size, comfortable enough. Location is central, with nice options for going out for dinner or coffee, close to Borough market, Tower Bridge and another good attractions.

    Stayed in January 2024

  • Reviewed: 20 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio, 1 Double
    • Stayed 5 nights
    • Submitted via mobile

    Small bed approximately 150 wide. And bed frame didn’t fit the mattress…. Mattress 10-20 centimeters shorter than the frame. So often hurt our legs. Lousy breakfast. Al elements of poor quality. So no benefit that breakfast is included. Heating system (fan) noisy.

    Loves the area. Nice room with little kitchen including a small dishwasher. So very convenient if you wish to ‘eat in’.

    Stayed in January 2024

  • Reviewed: 13 January 2024

    8.0
    Good location, clean room, breakfast very nice.
    • Leisure trip
    • Couple
    • Studio, 1 Double
    • Stayed 1 night
    • Submitted via mobile

    The double bed seemed very small.

    Good location only 10min walk from London Bridge station. Nice bars.

    Stayed in January 2024

  • Reviewed: 28 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 5 nights
    • Submitted via mobile

    The beds are comfortable. excellent breakfast options.

    Stayed in December 2023

  • Reviewed: 20 December 2023

    8.0
    Incredible location, great breakfast and really comfortable
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Room on the smaller side when sofa bed set up but this is to be expected for London

    Lovely room, incredible location, awesome breakfast to start the day and lovely staff

    Stayed in December 2023

  • Reviewed: 19 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Accessible, Studio, 1 Double
    • Stayed 1 night

    room staff breakfast quietness location

    Stayed in December 2023

  • Reviewed: 15 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Accessible, Studio, 1 Double
    • Stayed 2 nights
    • Submitted via mobile

    Cooked breakfast options were limited.

    Lovely big room everything you could want .

    Stayed in December 2023

  • Reviewed: 10 December 2023

    9.0
    A great modern hotel with stylish and clean rooms.
    • Leisure trip
    • Group
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was a little bit chaotic, quality of food on buffet was not the best but to be expected when it’s left out.

    Stylish, clean and modern.

    Stayed in December 2023

  • Reviewed: 27 November 2023

    8.0
    Amazing location and would happly stay here again, mainly for the locality.
    • Leisure trip
    • Couple
    • Studio, 1 Double
    • Stayed 2 nights

    Unfortunately the showerwas only warm rather than hot and the bed was quite a bit smaller than expected which could be a problem for some but wasn't a massive issue for us.

    Great location with restaurants, bars and coffee shops close by. 10 mins walk to The Shard, Tower Bridge etc. Room was small but well equiped and classy. It was also very quiet, couldn't hear any other guests in other rooms at all. Breakfast was a serve yourself buffet with plenty of choice and options.

    Stayed in November 2023

  • Reviewed: 26 November 2023

    8.0
    Good location comfortable beds - some noise issues
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    The lifts are noisy and shudder . The room doors are difficult to close quietly therefore everyone bangs their doors which is very annoying as the bedroom area is next to the corridor. The ensuites are very small for such high priced rooms. The gym had no products to clean down the equipment after use.

    The location, comfortable bed, kitchen facility and friendly staff are all very good. Having free washing machines and dryers were a bonus, although the dryers take at least 2 hours. The breakfast is quite generous although not all high standard e.g. hot dishes were often cold

    Stayed in November 2023

  • Reviewed: 17 November 2023

    9.0
    Superb
    • Family with young children
    • Twin Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing not to like

    Accommodation was clean and comfortable. The staff were friendly and helpful .

    Stayed in November 2023

  • Reviewed: 6 November 2023

    8.0
    Good value
    • Leisure trip
    • People with friends
    • One-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    There was a problem with electricity. Apparently, since we were charging our laptops (through adapters), we somehow used too much electricity, and our adapters broke down at the same time. This has never happened to any of us before. The staff did not help us to solve this issue, hence we were unable to charge our device at the end of our stay.

    Very nice room. Breakfast was delicious. Despite being located approx. 15 minutes from the tube, the neighborhood is amazing - there are many nice restaurants and cafes in a walking distance from the hotel.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    8.0
    Great hotel in prime location
    • Business trip
    • Solo traveller
    • Studio, 1 Double
    • Stayed 1 night

    N/A

    Great Marriott Residence in a very cool neighborhood. The room was very spacious and communal areas were great for working. The gym was well equipped and I got a great workout in during my travels.

    Stayed in September 2023

Showing 1 – 25

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