Cleeve Hill, Cheltenham, GL52 3PX, United Kingdom
#21 of 28 hotels in Cheltenham
Guests' ChoiceBased on 1733 hotel reviews
7.7Cleanliness
8.0
Comfort
8.1
Location
9.2
Facilities
7.7
Staff
8.8
Value for money
8.0
Free WiFi
6.0
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End of dialog contentReviewed: 26 June 2023
David
United KingdomNoisy road. Cutlery could be cleaner
Great location ie view and walks.
Stayed in June 2023
Reviewed: 26 June 2023
Afzal
United KingdomRoom size
Location
Stayed in June 2023
Reviewed: 25 June 2023
Roslyn
AustraliaNo airconditioning, there was a small fan that did the trick (mostly)... we just slept out of the covers so it was fine.
The view at this hotel is fantastic! Make sure you have dinner at the restaurant / bar down stairs, the view is amazing... It gets busy, so it has to be a local watering hole too, very lovely...
Stayed in June 2023
Reviewed: 22 June 2023
Judith
United KingdomTraffic noise - the bedroom window wasn't double grazed and all rooms were near the busy B road. Noise did stop at about 11pm. Also hotel music was loud - again stopped about 11pm.
Breakfast - excellent choice and service
Stayed in June 2023
Reviewed: 21 June 2023
Karen
United KingdomFood was disappointing the room carpet had stains and burn marks the room price was expensive for what we received
The view was amazing the staff were friendly and professional the bed linen was quality and comfortable
Stayed in June 2023
Reviewed: 19 June 2023
Cathy
United Kingdomthe restaurant was very busy due to a event and food took a long time to arrive
the location
Stayed in April 2023
Reviewed: 19 June 2023
Tony
United KingdomWe had room 25 the twin room at the far end and next to the kitchen extractor fans. They're pretty loud when they are cooking, but they switch off about 9:30 pm so was an issue with sleeping
Booked this stay based on the location and view, which are great. Of course, when the weather is great it does get very busy with other customers coming.
Stayed in June 2023
Reviewed: 18 June 2023
Alison
United KingdomNo soap in the restaurant toilets.
Friendly staff, location and food.
Stayed in June 2023
Reviewed: 17 June 2023
Stephen
AustraliaAir conditioning please
Stayed in June 2023
Reviewed: 16 June 2023
Robinson
United KingdomThe hotel needs a refresh but this is reflected in the star level and price. 🌟
Fabulous place with uninterrupted views across to the hills. A very comfortable stay.
Stayed in June 2023
Reviewed: 13 June 2023
Williams
United KingdomRoom at the back of the hotel overlooking a flat roof with a noisy kitchen extractor fan.. no drawers and little storage space. No slipmat in the bathroom not suitable for elderly people.the mirror was not near a plug socket so difficulty drying hair. Would go back but would be sure had a front view room.
Really comfortable beds and clean
Stayed in June 2023
Reviewed: 11 June 2023
David
United Kingdombreakfast was very good and the view was excellent. staff were very friendly and helpful
Stayed in June 2023
Reviewed: 6 June 2023
Allen
United Kingdomrooms a bit tired. carpets marked. food ok
it’s location too the event we went to
Stayed in June 2023
Reviewed: 6 June 2023
Robert
AustraliaThe location view and the garden
Stayed in May 2023
Reviewed: 5 June 2023
Catherine
United KingdomThe shower was either very hot or cold. The cutlery was dirty. As a group we had at least one dirty piece of cutlery at every meal. The rooms were not very sound proof.
View amazing. Majority of staff were friendly and helpful. Food was lovely. A local walk along Cleeve Common at the back of hotel. Bed was very comfortable and rooms spacious.
Stayed in June 2023
Reviewed: 4 June 2023
Kathryn
United KingdomNo one on reception when we arrived, we waited 20 minutes. Hospitality was not present, they said they were short staffed. The room was very basic, iron burns on the carpet, with poor amount of milk and teabags. Breakfast was poor, sausage pale, bacon overcooked in places and undercooked in others, mushrooms were not nice. We ate dinner the night before which was ok, but had to eat in bar area, even though I had asked to book a table, when I arrived. Drinks very expensive. I had valeted my car before arriving, but due to sticky trees in car park, had to do it again on way home.
The view we had from the room was above the bar garden and out over the hills.
Stayed in May 2023
Reviewed: 30 May 2023
Andyslakes
United KingdomThe view, airlessness and kitchen noise bad.
Checking in and breakfast was great.
Stayed in May 2023
Reviewed: 30 May 2023
Harry
United KingdomNothing
Very good overall offering of accommodation, food, view, location and value for money.
Stayed in May 2023
Reviewed: 20 May 2023
Dave
United KingdomNothing
The view from the room was spectacular. food great and excellent value for money
Stayed in May 2023
Reviewed: 16 May 2023
David
United KingdomThe decor in the room and public areas is getting tired.
Fantastic view
Stayed in May 2023
Reviewed: 15 May 2023
Angela
United KingdomThe only thing that spoilt the stay was on the first night someone left their TV/radio on all night and it woke me up
The view from the bedroom was spectacular. The breakfast was good.
Stayed in May 2023
Reviewed: 14 May 2023
Kelleher
United KingdomNothing really it was great
Beautiful location. Comfortable room. Lovely evening meal. Excellent breakfast
Stayed in May 2023
Reviewed: 4 May 2023
Susan
United KingdomLocation and garden lovely Staff excellent
Stayed in May 2023
Reviewed: 4 May 2023
Diane
United Kingdompoor choice of wine
great walking and views
Stayed in April 2023
Reviewed: 3 May 2023
John
United Kingdombasic facilities, but really clean and comfortable
location and fabulous views
Stayed in May 2023
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