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  5. Reviews of Eliza House

Reviews of Eliza House 3 stars

14-16 Grosvenor Street, Edinburgh, EH12 5EG, United Kingdom

#147 of 170 hotels in Edinburgh

Guests' Choice

Review score

Based on 759 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.6

  • Location

    8.8

  • Facilities

    6.9

  • Staff

    8.5

  • Value for money

    7.4

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 21 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It needed a little work- plumbing leaking in bathroom.

    Old charm.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Close to the city and was in budget and safe.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Our bathroom was very damaged and rotten floor. Worrying as toilet was leaned over to one side and concerned we would fall through the floor. We did raise this concern however they didn’t seem to bothered by doing any repairs. Shower leaked like a sieve.

    Cosy, happy friendly little place. Comfortable beds and clean rooms.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was really cold. We had to manage with electric heater

    The location is great, lot of things are walking distance. Staff is realy nice too. Room was also clean

    Stayed in April 2024

  • Reviewed: 13 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    A weird smell in the halls and it was impossible to cool when it got too warm

    Friendly staff and a really nice cozy feel to it

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Budget friendly, clean and comfortable
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom fixtures and fittings are very old and tired but do function.

    Great location, friendly reception staff.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There are some aromas in particuslr hallways that need significant attention. These did not effect the room, but they weren't pleasant. It's time to replace the slow to warm up compact florescent bulbs with LEDs.

    This is a unique property with a good deal of charm. It's old, but it's Edinburgh. Very convenient to Haymarket station, nice places to eat and drink nearby. Pleasant walk to the popular sites or use tram.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    I had a large room on the ground floor. The location was exceptional..very close to haymarket station and if you don't mind a 20 min walk to most attractions but the train and tram and buses are all close by. 24 open desk. Loads of restaurants close by.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    Great value and quiet location
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Our room was very cute and the bed comfy, but the bathroom could benefit from an update. The toilet seat was loose and a bit precarious, and it was impossible to shower without getting water all over the floor.

    The staff was great. There is someone at reception 24 hours and they were always friendly and helpful. The location is prime, surrounded by great cafes, bars and restaurants but within a short walk to the Old Town and tourist sites. The hotel offers free hot drinks and some snacks in the morning.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The carpet smell (which we were kind of prepared for), the matress (could be changed to a new one)

    Rooms where big, the staff was super nice and the location was great

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Great location, friendly staff, welcoming
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    When I arrived there was a musty smell, maybe carpets being cleaned. Looks outdated. But I love a tartan carpet. There was a plug in electric heater which isn't great for noise on a night time. No central heating. If you get the top floor it's alot of steps! I thought it was overpriced but this seems to be normal in Edinburgh. Ultimately it was comfortable enough and the location was brilliant.

    The staff on the 24hr desk were very helpful and friendly, it's very clean, and the room was comfortable and quiet and private. . The location is brilliant for Haymarket Station as it's just round the corner. Easy access to everything on foot, tram, bus or train! I would stay again but request lower floor.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was a foul smell in one of the hallways. Thankfully it didn’t seep into the room and it was limited to a specific area but I had to hold my breath when walking past it.

    Clean rooms and bathrooms (which are cleaned daily), helpful staff, 24/7 reception, great location and coffee/pastries in the morning. The rooms have everything you need.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Good price, decent location
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    Stairs with no wheelchair access was a negative but understandable with the heritage restrictions on the building. The bathroom door in 19 was warped and would not close properly.

    The selection of restaurants in the area. Proximity to the tram and reasonable walking distance to the Royal Mile and New Edinburgh. 24 hour front desk and storage for bags.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    A room to sleep and shower
    • Leisure trip
    • Group
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    No window to open

    Beds

    Stayed in April 2024

  • Reviewed: 13 April 2024

    6.0
    Lovely place for a week break
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Shower pressure could have been better in our room

    Access to city centre Pleasant and helpful staff Warm and comfortable Accommodating of dog Free snacks!

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The modern wallpaper in the room we had didn't enhance it at all and the ensuite layout could have been much improved with a little thought. There are still a few maintenance jobs to be finished off.

    Staff were friendly, location great. Obviously been a very grand house in its day and retains many original features. Clean and quiet. Would stay again

    Stayed in April 2024

  • Reviewed: 11 April 2024

    6.0
    It was pleasant, for the price it is fine. Good location. Nice staff
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Decor is a bit grim

    The front staff were nice

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Great old building very comfortable staff excellent definitely stay again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    a cooked breakfast would be great

    breakfast continental not for us but adequate

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    Convenient location
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Decoration and bathroom needed updating

    Loaction was great

    Stayed in March 2024

  • Reviewed: 29 February 2024

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom a bit drafty.

    Location great, staff pleasant. Bed comfortable and clean. Good value.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    7.0
    Great location close to everything you would need.
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom floor was slanted meaning the toilet was tilted which was awkward. Very outdated but lovely nonetheless.

    Lovely staff, comfortable beds and well heated and great location in the centre of the hay market. 2 minute walk from the train station

    Stayed in February 2024

  • Reviewed: 20 February 2024

    7.0
    Perfect lication staff really nice
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and location good

    Stayed in February 2024

  • Reviewed: 20 February 2024

    7.0
    Was nice place to stay and staff great
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location was great, staff were good

    Stayed in February 2024

  • Reviewed: 20 February 2024

    8.0
    It;s a solid accommodation that gets the job done.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Good location, near PT and a lot of lovely walks in the vicinity.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The walls were super thin and we could hear literally every word our neighbours said which was quite annoying late at night. Weird sounds when you turn on the lightning in the bathroom.

    Nice place close to the city centre.

    Stayed in February 2024

Showing 1 – 25

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