1 THE POPLARS, ELMDALE Apartment, Ground Floor, Chepstow, NP16 7LB, United Kingdom
#5 of 11 Holiday rentals in Chepstow
Guests' ChoiceBased on 192 apartment reviews
8.9Cleanliness
9.4
Comfort
9.2
Location
9.6
Facilities
9.2
Staff
9.2
Value for money
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 April 2024
Thomas
United KingdomThe property was self contained, private and extremely peaceful. The location was superb and met my needs totally.
Stayed in April 2024
Reviewed: 22 April 2024
Edward
United KingdomLocation wa ideal to attend a local event
Stayed in April 2024
Reviewed: 14 April 2024
Mark
CanadaGreat location for an easy walk into town plus views of the castle across the river right outside the door, easy parking out front, nicely appointed interior, everything worked perfectly
Stayed in April 2024
Reviewed: 26 February 2024
Charlotte
United KingdomN/A
Very quiet location, had everything we needed. Bed was very comfortable and the place itself felt very cosy.
Stayed in February 2024
Reviewed: 5 February 2024
Linda
United KingdomThere was no contact phone number so we had to contact Booking.com to find out where the key would be when we arrived. After an e-mail request the advise was given very quickly.
The apartment was clean warm and very quiet. The lady looking after the apartment came to make sure we had everything we needed.
Stayed in February 2024
Reviewed: 1 February 2024
Tracey
United KingdomI'm struggling to think of anything
This was a small flat rather than just a room. Spotlessly clean. Lovely bed. Kitchen was like new. Nice big space compared to the rooms I get for the same price.
Stayed in January 2024
Reviewed: 30 January 2024
Jayne
United KingdomClose to walk into town or the castle ..clean and comfortable nice garden car parkng
Stayed in December 2023
Reviewed: 1 January 2024
Calum
United KingdomBring some slippers as the floor can be quite cold in winter. Also there was no kitchen bin, which I assume was just an oversight rather than deliberate!
Host really helpful, let me check in very early! Good cooking facilities, comfortable bed and serene.
Stayed in December 2023
Reviewed: 17 November 2023
Daniel
United KingdomGreat clean tidy everything you need .
Stayed in November 2023
Reviewed: 16 November 2023
Mark
United KingdomParking is a little tight when two cars parked
Very quiet easy to find
Stayed in November 2023
Reviewed: 22 October 2023
Ronald
United Kingdoma]] ok
Stayed in October 2023
Reviewed: 7 October 2023
Cox
AustraliaGreat apartment not far from town, but not a walk for uphill in the dark. All mod cons. Parking very very tight. Nice views of the castle from the backyard.
Stayed in September 2023
Reviewed: 7 October 2023
Dave
United KingdomThe only thing we noticed was the bathroom door gets stuck half way open, and the shower drained very slowly. Everything else just fine.
Comfortable bed, nice location, and very quiet. Plus a helpful and friendly host!
Stayed in October 2023
Reviewed: 25 September 2023
Christina
United KingdomLocation Amenities Comfort
Stayed in September 2023
Reviewed: 30 August 2023
Judith
United KingdomNothing
Good location, well equipped with just enough of the right equipment. Good hot shower and very clean.
Stayed in August 2023
Reviewed: 26 August 2023
Phill
United Kingdom5star all the way
Stayed in August 2023
Reviewed: 26 August 2023
Mark
United KingdomWi-Fi
Very comfy bed in an ideal location. All needs catered for with a good shower and kitchen.
Stayed in August 2023
Reviewed: 23 August 2023
Hugh
United KingdomNothing
Everything
Stayed in August 2023
Reviewed: 13 August 2023
Alyson
United KingdomSuperb location. Fabulous host Good communication
Stayed in August 2023
Reviewed: 7 August 2023
Moira
United KingdomNot really anything I didn't like.
Such a beautiful location and so quiet. Castle ruins visible from the garden. Everything necessary supplied for an overnight stay. Bed really comfortable and nice shower there too. Within walking distance of the train station and a takeaway close by so if, like me, you've not brought food with you you can still get something to eat. There is a Tescos about 10 mins away too. Pauline (the host) was lovely. Had a nice chat with her as well as the neighbours. Will definitely use again and maybe next time stay for a few days to sightsee in Chepstow.
Stayed in August 2023
Reviewed: 27 July 2023
Maria
United KingdomShower temperature a bit inconsistent .
Clean, compact. Great for a short stay. Tea and coffee provided. Crisp bed linen. Nice outside space.
Stayed in July 2023
Reviewed: 19 July 2023
Vic
United Kingdom• The bed was rather firm. It would suit most, just not us
• Large space • Clean • Well kitted-out kitchen with all necessary electrical appliances, cooking utensils, crockery and cutlery • Excellent shower • Good storage space • Great secluded location • Off-street parking • Within walking distance to town (less than 1km)
Stayed in July 2023
Reviewed: 17 July 2023
Phill
United Kingdomnothing
such a great place to stay
Stayed in April 2023
Reviewed: 15 July 2023
Davies
United KingdomThere was nothing to dislike - if anything one could ask for a spare blanket to be handy for cold nights!
It was perfect for an overnight stay and indeed for two or more days - wonderfully clean and all one could wish for as a businessman visiting Chepstow
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content